Leonidas Brighton Recensioni 

423
TrustScore 4.5 su 5

4,7

Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più

Scopri cosa dicono le persone

Valutata 5 stelle su 5

We stopped by Leonidas while visiting Brighton and the Belgian chocolates were absolutely amazing. Everything tasted fresh, rich, and high quality, and you can really tell they use good ingredients. T... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Purchasing the chocolate was quick and thorough and there was a note concerning an offer I missed that was included in the package. Will definitely buy from them again.

L'azienda ha risposto

Valutata 5 stelle su 5

A yeah and a half since my last review... Another 10+ orders since then. They must be great if I am still a regular customer. And they are haha! Great. GREAT even. Wonderful chocs, gr... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Always amazing but, in this hot weather, the additional care was so thoughtful, including cold gel pack and wrapping in bubble insulation Always recommend Purchase is for our holiday treat to take... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Cioccolateria
  2. Cioccolateria artigianale

Scritti dall'azienda

We are the Leonidas Belgian Chocolates Official UK Retailer, since 2018. As a chocolate shop in Brighton, we have one of the largest selections of pralines freshly delivered weekly from the Leonidas factory in Brussels. All our Leonidas chocolates are stored in our climate-controlled environment. All boxes are hand packed at our chocolate store in Brighton and can be customised. We are located only 2 minutes walking distance from the Brighton Train Station.


Informazioni di contatto

4,7

Eccellente

TrustScore 4.5 su 5

423 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Chiedi ai clienti di scrivere una recensione

Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative

Ha risposto al 100% delle recensioni negative ricevute

Solitamente risponde entro 2 settimane

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

4,7

Tutte le recensioni

(423)

75 recensioni negli ultimi 12 mesi

Scrivi una recensione
Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 1 stelle su 5

Sadly my order for Easter never arrived…

Sadly my order for Easter never arrived .. and Leonidas have still not acknowledged this.
Hugely disappointing

30 marzo 2026
Logo di Leonidas Brighton

Risposta di Leonidas Brighton

Dear Customer,

Thank you for your message, and I’m very sorry to hear about your disappointment regarding your Easter order.

We dispatched your order on the same day it was placed using a tracked Royal Mail service, and the tracking details were shared with you at the time of dispatch. According to the tracking information, the parcel has now been marked as delivered.

We completely understand how frustrating delays can be, especially for a time-sensitive order like Easter. While we ensure all orders are prepared and dispatched promptly, delivery timings are unfortunately outside of our control once the parcel is with the courier.

Once again, we sincerely apologise for the inconvenience caused and appreciate your understanding.

Kind regards,
Leonidas Brighton
Delivery Service

Valutata 5 stelle su 5

Great for special occasions

I buy Leonidas for special occasions and they never disappoint. On this occasion, my easter eggs arrived cracked due to the couriers handling - despite the 'fragile' stickers. They were quick to help with a replacement!

3 marzo 2026
Logo di Leonidas Brighton

Risposta di Leonidas Brighton

Hi Lindsay,

Thank you so much for your kind 5-star review and for choosing Leonidas for your special occasions. We’re really sorry that your Easter eggs arrived cracked due to the courier’s handling, but we’re glad our team could resolve it quickly and arrange a replacement for you.

Your understanding means a lot to us, and we truly appreciate your continued support. We hope the chocolates made your occasion extra special, and we look forward to serving you again soon!

Warm regards,
Leonidas Brighton

Valutata 5 stelle su 5

Leonidas Brighton were brilliant

Leonidas Brighton were brilliant. They dealt with my query really quickly. The order came very well wrapped and the chocolates are amazing. I’ve just placed another order!

1 marzo 2026
Logo di Leonidas Brighton

Risposta di Leonidas Brighton

Thank you so much for your lovely review, S Mounfield! We’re delighted to hear that you were happy with the service and that the chocolates arrived safely and beautifully wrapped. It means a lot to us that you’ve already placed another order — we truly appreciate your support. Enjoy the chocolates, and we look forward to serving you again soon! 🍫
Leonidas Brighton team

Valutata 5 stelle su 5

Leonidas has been one of my favourite…

Leonidas has been one of my favourite luxury chocolates, for decades.

I can only purchase them online, as I am not near any of their stores.

The Royal Mail took six days to deliver a recent order and they weren't as fresh, as they usually are. But my most recent purchase, arrived in three days, so that was much better.

Quality chocolates, no complaints at all!

28 febbraio 2026
Logo di Leonidas Brighton

Risposta di Leonidas Brighton

Thank you so much for your lovely review, Marisa! We’re delighted to hear that Leonidas has been one of your favourite luxury chocolates for so many years.

We’re sorry that one of your previous deliveries took longer than expected, but we’re really pleased that your most recent order arrived much more quickly and that you enjoyed the chocolates. We always aim to ensure our chocolates reach you as fresh and perfect as possible.

Thank you again for your continued support — it truly means a lot to us. We hope you enjoy every bite and look forward to sending more chocolates your way soon! 🍫

Valutata 5 stelle su 5

Gluten free chocolates

I have purchased these gluten free chocolates before & my friend has always been very pleased with them. A nicely packaged gift for Easter.

26 febbraio 2026
Logo di Leonidas Brighton

Risposta di Leonidas Brighton

Thank you so much for your kind review.

We’re delighted to hear that both you and your friend have enjoyed our gluten free chocolates, and that they made a nicely packaged Easter gift. It’s always wonderful to know our products bring that extra touch to special occasions.

We truly appreciate your continued support and look forward to welcoming you back again soon.
LEONIDAS BRIGHTON TEAM

Valutata 5 stelle su 5

Existing customer and once again…

Existing customer and once again outstanding service. Thank you.

2 febbraio 2026
Logo di Leonidas Brighton

Risposta di Leonidas Brighton

Thank you so much, Mr Muss, for your wonderful 5-star review. We truly appreciate your continued loyalty and kind words. It’s always a pleasure to welcome you back, and we’re delighted to hear that you once again received outstanding service. We look forward to seeing you again soon at Leonidas Brighton.

Valutata 5 stelle su 5

Exceptional customer service

Great service, very happy being able to choose too. Should really have a 7 star rating

2 febbraio 2026
Logo di Leonidas Brighton

Risposta di Leonidas Brighton

Hi Mike,

Thank you so much for your amazing feedback! We’re thrilled to hear you were happy with the service and enjoyed being able to choose — that’s exactly the experience we aim to create. A 7-star rating made our day ⭐⭐⭐⭐⭐⭐⭐

We really appreciate your support and hope to welcome you back again very soon.

Warmest thanks,
Leonidas Brighton Team 🍫

Valutata 5 stelle su 5

Brilliant scrummy product best in the…

Brilliant scrummy product best in the world
Fast delivery
Great protective packaging
Keep buying

3 febbraio 2026
Logo di Leonidas Brighton

Risposta di Leonidas Brighton

Hi BC,

Thank you so much for taking the time to leave us such a fantastic 5-star review! We’re absolutely delighted to hear that you loved the product, the delivery, and the packaging.

Your kind words really mean a lot to our team and motivate us to keep doing what we do. We truly appreciate your support and look forward to welcoming you back again very soon.

Warmest thanks,
Leonidas Brighton Team

Valutata 5 stelle su 5

Smooth delivery

Online ordering was straightforward and the item was delivered on time and in good condition at a busy time of year.

3 febbraio 2026
Logo di Leonidas Brighton

Risposta di Leonidas Brighton

Hi Ian,

Thank you for your lovely feedback! We’re really pleased to hear that ordering was straightforward and that your delivery arrived on time and in perfect condition — especially during such a busy time of year.

We truly appreciate you taking the time to share your experience and hope to welcome you back again soon.

Best wishes,
Leonidas Brighton Team 🍫

Valutata 5 stelle su 5

Really quick delivery.

Really quick delivery.
Product was really tasty

30 gennaio 2026
Logo di Leonidas Brighton

Risposta di Leonidas Brighton

Thank you, Phillip! We’re so pleased to hear the delivery was quick and that you enjoyed the chocolates. 🍫 Really appreciate you taking the time to leave a review — hope to delight you again soon!

Valutata 5 stelle su 5

Great chocolates & if you cannot get to…

Great chocolates & if you cannot get to the shop in Brighton the mail order and delivery is spot on

30 gennaio 2026
Logo di Leonidas Brighton

Risposta di Leonidas Brighton

Thank you so much, Rowena! 🍫 We’re delighted you enjoyed the chocolates and that our mail order and delivery hit the mark. Whether in Brighton or ordering from afar, it means a lot to know we delivered a great experience. Hope to treat you again soon!

Valutata 5 stelle su 5

Fantastic 5* Experience. Highly recommended.

Beautiful fresh chocolates delivered by Royal Mail in 24hrs.
Gentleman in the shop kept me informed on my order and offered alternatives.
Will be ordering from here all the time now after a run of particularly bad experiences with a Channel Island based stockist that I had used for years.

5* Service and they are based in my favourite place in the country. What's not to love!

9 gennaio 2026
Logo di Leonidas Brighton

Risposta di Leonidas Brighton

Thank you so much, Paula, for such a wonderful and detailed 5-star review ⭐
We’re delighted to hear that you enjoyed our fresh chocolates and fast delivery, and that our team was able to keep you informed and offer suitable alternatives. Customer communication and service are very important to us, so your feedback truly means a lot.
We’re especially pleased to have won your trust after your previous experiences, and we look forward to welcoming you back many times in the future. And of course, we’re proud to be based in such a special place! 😊
Leonidas Brighton
Customer service team

Valutata 4 stelle su 5

Quick response to my phone call and…

Quick response to my phone call and received the delivery in two days in the outback of Norfolk via Royal Mail. We're required as birthday gifts. Many thanks MR Stack

9 gennaio 2026
Logo di Leonidas Brighton

Risposta di Leonidas Brighton

Thank you for your review, Michael. We appreciate your kind comments and are pleased to hear that the delivery arrived promptly and met your expectations. Kind regards.

Valutata 5 stelle su 5

Superb

Excellent, efficient service. Beautifully wrapped internally and safely packaged for postal delivery.

5 gennaio 2026
Logo di Leonidas Brighton

Risposta di Leonidas Brighton

Thank you so much, Viki, for your wonderful 5-star review. We’re delighted to hear you were pleased with our service and packaging. Great care goes into both presentation and safe delivery, so your feedback truly means a lot to us. We hope to serve you again soon.

Valutata 3 stelle su 5

The gold box containing the orange…

The gold box containing the orange slices is too small and wont stay shut.

I have no complaint regarding the contents;
They were packed too tightly in a box which was not large enough
Rodney Croft

5 gennaio 2026
Logo di Leonidas Brighton

Risposta di Leonidas Brighton

Dear Croft

Thank you for your feedback regarding the gold ballotin box and the orange slices.

Please note that our orange slices are made using real orange peel, and as with all natural ingredients, the size of each slice can vary. Because of this, it is not possible to guarantee identical sizes for every piece. However, when a product is sold by weight, we always ensure that the correct weight is provided, regardless of individual slice size.

Regarding the box, our packaging is designed to remain securely closed under normal conditions.

That said, we always value customer feedback and would be happy to review this further if you need Please feel free to contact our customer service team so we can assist you.

Kind regards,
Customer service team

Valutata 5 stelle su 5

Chocolates are amazing and their…

Chocolates are amazing and their service / delivery was brilliant!

31 dicembre 2025
Logo di Leonidas Brighton

Risposta di Leonidas Brighton

Thanks a lot, Kayla! So glad to hear you loved the chocolates and had a great experience with our service and delivery. Hope to treat you again soon! 🍫✨

Valutata 5 stelle su 5

A gift for a friend

They were not for me, but for a neighbour of mine. She was very happy.
Would it be possible to have this delivery every seven weeks to this same address? Thank you. A. Cunningham

3 gennaio 2026
Logo di Leonidas Brighton

Risposta di Leonidas Brighton

Dear Alice,

Thank you so much for your wonderful 5-star review! We’re delighted to hear that your neighbour enjoyed the chocolates.

Regarding your question about arranging a delivery every seven weeks to the same address, we’d be very happy to help with this. If you could please email us at info@leonidasbrighton.co.uk with the delivery details and any preferences, our team will organise everything for you.

Thank you again for your kind feedback, and we look forward to assisting you further.

Warm regards,
Leonidas Brighton Team

Valutata 5 stelle su 5

Excellent service

I've used this company several times this year and they have been excellent. Absolutely no complaints at all. Delicious chocs, delivered on time. Happy gift recipients :)

19 dicembre 2025
Non scritta su invito
Logo di Leonidas Brighton

Risposta di Leonidas Brighton

Thank you so much, Ben! We really appreciate you choosing us again this year. We’re delighted to hear you’ve had consistently great experiences and that the chocolates were enjoyed. We look forward to serving you again soon!

Valutata 5 stelle su 5

everything went very smoothly and professionally.

everything went smoothly. Don't confuse them with Chocolate express in the channel islands.

12 dicembre 2025
Logo di Leonidas Brighton

Risposta di Leonidas Brighton

Thank you for your lovely review, James. We’re very happy to hear that you found the ordering process easy, the website clear, and delivery reliable. We truly appreciate your trust and support.

Come funziona Trustpilot

Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.

Le aziende possono raccogliere recensioni tramite inviti automatici. Queste recensioni sono etichettate come verificate perché è ovvio che si basano su esperienze reali.

Scopri di più sui diversi tipi di recensioni.

Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.

Scopri di più su come vengono gestite le recensioni su Trustpilot.

Ecco qui 8 consigli per scrivere delle ottime recensioni.

La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.

Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.

Scopri di più