Absolutely brilliant. Staff is knowledgeable, friendly and able to accommodate different needs to different clients. They are very good with children & adults, ND young adults - you name it. Optometri... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
I highly recommend Leightons Opticians in Wokingham. Not only are the staff knowledgeable, they are also friendly and helpful. I’ve tried a couple of other local opticians in the past, and can hone... Leggi di più
L'azienda ha risposto
Excellent Service. From making the appointment to the Optromotist who did the tests, to the INCREDIBLE lady that spent lots of time helping me choose the right glasses and to guiding me to having a p... Leggi di più
L'azienda ha risposto
Very Professional, Efficient and Caring. Thank you to all the team at Leightons Opticians Wokingham. I went in for my regular Contact Lens check with Tim Barrett and an eye test with Sandeep Dh... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
- Optometrista
- Audiologo
- Fornitore di lenti a contatto
- Grossista di occhiali
- Negozio di apparecchi acustici
- Ottico
Scritti dall'azienda
Leightons Opticians & Hearing Care continues to focus on providing value through person-centred care, using highly professional, qualified staff and by offering the latest technologies. Leightons values its family heritage and encourages everyone in the company to value and foster a close-knit attitude. There is a shared goal of achieving 100% customer satisfaction through an individual approach to every customer and the provision of quality eye care by fully qualified GOC registered optometrists and dispensing opticians.
Informazioni di contatto
15 Peach Street, RG40 1XJ, Wokingham, Berkshire, Regno Unito
- 01189786744
4,6
Eccellente
78 recensioni
Ha risposto al 78% delle recensioni negative ricevute
Solitamente risponde entro 1 settimana
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
very competetant optometrist
8 maggio 2026
Non scritta su invito
Risposta di Leightons Opticians & Hearing Care - Wokingham
We're thrilled to hear you had a 5-star experience with our optometrist. Thanks for taking the time to share your positive feedback; it means a lot to us! If you need anything else, just let us know.
Excellent service
Excellent service from an extremely professional team. Pleasant environment.
10 aprile 2026
Non scritta su invito
Risposta di Leightons Opticians & Hearing Care - Wokingham
We're thrilled to hear you had such a positive experience with us! Thank you for your kind words about our team and the environment. We're delighted you found our service excellent. If you need anything in the future, just let us know.
Long experience of Leightons expertise!
After 30 years experience with Leightons I still consider them one of the very best!! - in all regards.
31 marzo 2026
Non scritta su invito
Risposta di Leightons Opticians & Hearing Care - Wokingham
Thank you for your fantastic 5-star review! We're thrilled to hear that after 30 years of experience with Leightons, you still consider us one of the very best. We aim to provide excellent service in all regards, and we're glad that's been reflected in your visits. We appreciate your support and look forward to continuing to provide you with top-notch care in the future!
Excellent service
Excellent service, on time and very welcoming. Very good explanations of the results of of each test.
19 marzo 2026
Non scritta su invito
Risposta di Leightons Opticians & Hearing Care - Wokingham
We're thrilled to hear you had such a positive experience at Leightons! Our team always aims to provide excellent service and make our patients feel welcomed. It's great to know that you found our explanations helpful. If you have any questions in the future, feel free to get in touch. We look forward to seeing you again!
I highly recommend Leightons Opticians…
I highly recommend Leightons Opticians in Wokingham. Not only are the staff knowledgeable, they are also friendly and helpful.
I’ve tried a couple of other local opticians in the past, and can honestly say that Leightons is head & shoulders above the rest.
17 febbraio 2026
Non scritta su invito
Risposta di Leightons Opticians & Hearing Care - Wokingham
We're thrilled to hear about your positive experience at Leightons Opticians in Wokingham! It means a lot to us that you took the time to share your kind words about the team. We're really pleased that you found them knowledgeable, friendly, and helpful during your visit. Thank you for recommending us, and we look forward to welcoming you back in the future!
They're very professional
They're very professional, friendly and efficient. I've alway had excellent service at Leightons
6 febbraio 2026
Non scritta su invito
Risposta di Leightons Opticians & Hearing Care - Wokingham
We're thrilled to hear about your consistently excellent experiences at Leightons! Our team works hard to provide professional, friendly, and efficient service. Thanks for taking the time to share your positive feedback with us. We look forward to welcoming you back on your next visit!
Whole process of booking appointment to…
Whole process of booking appointment to eye exam ( also hearing check ) & choosing, purchasing glasses 👓 was very easy, stress free & professional. All staff were fantastic 😊
Have used other local optictians in past and Leighton's by far superior.
31 gennaio 2026
Non scritta su invito
Risposta di Leightons Opticians & Hearing Care - Wokingham
We're thrilled to hear that your experience with us was stress-free and professional. Our team at Leightons takes pride in providing excellent service to all our patients, and we're delighted you found us superior to other opticians. If you ever need anything in the future, just let us know!
An honest trader who knows their…
An honest trader who knows their business and who tells the truth.
28 gennaio 2026
Non scritta su invito
Risposta di Leightons Opticians & Hearing Care - Wokingham
We're thrilled to hear about your positive experience with us! Our team at Leightons works hard to provide honest and knowledgeable service to all our patients. If you have any further questions or need assistance, just let us know. We're here to help!
Excellent Service and great location
Excellent Service. From making the appointment to the Optromotist who did the tests, to the INCREDIBLE lady that spent lots of time helping me choose the right glasses and to guiding me to having a pay for computers and a pair for every day. She was OUTSTANDING.
24 gennaio 2026
Non scritta su invito
Risposta di Leightons Opticians & Hearing Care - Wokingham
We're thrilled to hear about your positive experience at Leightons! It's fantastic to hear how helpful our team was throughout your visit, from booking your appointment to finding the perfect glasses. We'll be sure to pass on your kind words. Thank you for choosing Leightons!
Impecable service
Absolutely brilliant. Staff is knowledgeable, friendly and able to accommodate different needs to different clients. They are very good with children & adults, ND young adults - you name it. Optometrists are brilliant, shop staff are helpful and friendly. We can't fault the service we have received over the many years we visited Leighton's Wokingham.
9 dicembre 2025
Non scritta su invito
Risposta di Leightons Opticians & Hearing Care - Wokingham
We're thrilled to hear about your positive experience at Leightons Wokingham! Our team strives to provide top-notch service to all our clients, regardless of age. Thank you for recognising our knowledgeable optometrists and friendly shop staff. We look forward to welcoming you back for many more years to come!
Not happy with new glasses
Not happy with new glasses, have sent them back for new lenses twice. Leightons state that they have replaced lenses 5 times. This is a complete lie.
Told me to go elswhere. Refused to replace lenses.
Owner said computer says 5. Computer is wrong.
Would not recomend unles you have money to waste.
Will never use a Leightons again full of empty promises. Be warned!
10 dicembre 2025
Non scritta su invito
Risposta di Leightons Opticians & Hearing Care - Wokingham
Dear Mr James,
Thank you for taking the time to express your feedback regarding the care you have received in our Wokingham branch.
We take all expressions of dissatisfaction seriously and as part of our investigation we have reviewed the clinical and dispensing records from your visits to branch. We understand that the branch has also refunded the value of your varifocal spectacles. Should you wish to discuss anything further, please contact us via patientsupport@leightons.co.uk
Best experience I’ve had from opticians…
Best experience I’ve had from opticians and I’ve had a lot of experiences.
Lovely store, clean and bright. The staff were very friendly and helpful.
27 novembre 2025
Non scritta su invito
Risposta di Leightons Opticians & Hearing Care - Wokingham
We're thrilled to hear that you had the best experience at Leightons! Our team works hard to provide a friendly and helpful service, so we're delighted that you enjoyed your visit to our clean and bright store. Thank you for choosing us for your eye care needs!
Leightons have seen to my eyes…for many years
Leightons have seen to my eyes regarding spectacles cataracts and laser treatments would never go elsewhere they have covered all my needs for nearly 50 years
11 novembre 2025
Non scritta su invito
Risposta di Leightons Opticians & Hearing Care - Wokingham
Thank you for your fantastic review! We're delighted to have been taking care of your eyes and meeting all your needs for nearly 50 years. It's wonderful to hear that you wouldn't go anywhere else. We look forward to continuing to provide you with top-quality care at Leightons.
Excellent and consistency customer…
Excellent and consistency customer services. We don’t have any worries to repeat our concerns etc. Extra patience to kids with needs. High recommended.
11 ottobre 2025
Non scritta su invito
Risposta di Leightons Opticians & Hearing Care - Wokingham
Thank you so much for your kind words! We're thrilled to hear that you had an excellent experience with us. Our team really values your feedback. We're always here to help, so don't hesitate to get in touch if you need anything. We look forward to seeing you again soon at Leightons!
Getting hearing aids
Very helpful, professional consultations when getting my hearing aids.
I was guided carefully through every step of the of the process with all my questions being answered giving me confidence in this new experience.
I know that if I have any questions or concerns in the future, I can easily seek further advice.
8 ottobre 2025
Non scritta su invito
Risposta di Leightons Opticians & Hearing Care - Wokingham
We're thrilled to hear that you found our consultations helpful and professional when getting your hearing aids. It's great to know that you were guided carefully through the process and that all your questions were answered, giving you confidence in this new experience. Rest assured, our team is here to help with any questions or concerns you may have in the future. Thank you for choosing Leightons!
Very helpful staff
Very helpful staff. Pleasant atmosphere. Knowlegible staff team. Very highly recommended.
2 settembre 2025
Non scritta su invito
Risposta di Leightons Opticians & Hearing Care - Wokingham
We're thrilled to hear you found our team knowledgeable and helpful, and enjoyed the pleasant atmosphere! Thank you for recommending us so highly. We're here for you whenever you need us.
Not good customer service because...
Not good customer service because...
After two phoning attempts and giving up after waiting 10 minutes, on the 3rd attempt we got given an appointment 20 (yes 20) days before the first one that was available from their online booking service which they recommend we use - just to get our new glasses adjusted.
We will think again before using Leightons.
In the past they were excellent but now waiting 20 days for an appointment or wasting half an hour on the phone is just not acceptable.
1 settembre 2025
Non scritta su invito
Good service by experienced staff
I have been a customer of Leightons Wokingham for about three years having had problems with two other opticians in the area. They very quickly sorted said problems and I had clear vision for the first time in a long while.
10 luglio 2025
Non scritta su invito
Risposta di Leightons Opticians & Hearing Care - Wokingham
We're delighted to hear about your positive experiences with Leightons in Wokingham! It's wonderful to know that our team was able to quickly address any issues and help you achieve clear vision. We appreciate your loyalty over the past three years and look forward to continuing to provide you with excellent eye care.
Not the cheapest, but very good.
Eye test was excellent, would highly recommend. He picked up on issues no one has before. Made a big difference.
30 giugno 2025
Non scritta su invito
Risposta di Leightons Opticians & Hearing Care - Wokingham
We're thrilled to hear your eye test with us was excellent and made a big difference for you! Our optometrists strive to provide thorough and attentive care, so it's fantastic to hear that our optometrist was able to pick up on issues that others hadn't noticed before. Thank you for recommending us - we look forward to seeing you again soon!
Great service
13 giugno 2025
Non scritta su invito
Risposta di Leightons Opticians & Hearing Care - Wokingham
We're thrilled to hear you had a great experience with us! Thanks for taking the time to share your positive feedback. If you ever need anything in the future, feel free to reach out. Have a wonderful day!
Come funziona Trustpilot
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Le aziende possono raccogliere recensioni tramite inviti automatici. Queste recensioni sono etichettate come verificate perché è ovvio che si basano su esperienze reali.
Scopri di più sui diversi tipi di recensioni.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.