Leightons Opticians & Hearing Care - St Albans Recensioni 30

TrustScore 4.5 su 5

4,7

5 The Broadway, St Peters Street, AL1 3LH St Albans, Hertfordshire, GB


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Scopri cosa dicono le persone

Valutata 5 stelle su 5

I've taken my autistic daughter for eye tests in Leightons St.Albans for several years and am always extremely impressed with their approach and customer service. Both Indy and Preena talk calmly with... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

The optometrist and the front of house team. Professional, efficient and genuine. They were all great. I look forward to picking up my new glasses.

L'azienda ha risposto

Valutata 5 stelle su 5

I went to Leightons, St Albans, for a free hearing check and thought it would just be a cursory check. I have some problems with one ear and have had many doctor and hospital appointments regarding t... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Had a dry eye assessment after getting nowhere with the nhs regarding my severe dry eye problem. They were able to ascertain what the problem was within a few minutes, and explained why the nhs treatm... Leggi di più

L'azienda ha risposto


Dettagli dell'azienda

  1. Optometrista
  2. Audiologo
  3. Fornitore di lenti a contatto
  4. Grossista di occhiali
  5. Negozio di apparecchi acustici
  6. Ottico

Scritti dall'azienda

Leightons Opticians & Hearing Care continues to focus on providing value through person-centred care, using highly professional, qualified staff and by offering the latest technologies. Leightons values its family heritage and encourages everyone in the company to value and foster a close-knit attitude. There is a shared goal of achieving 100% customer satisfaction through an individual approach to every customer and the provision of quality eye care by fully qualified GOC registered optometrists and dispensing opticians.


Informazioni di contatto

  • 5 The Broadway, St Peters Street, AL1 3LH, St Albans, Hertfordshire, Regno Unito

  • 01727865348

4,7

Eccellente

TrustScore 4.5 su 5

30 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Ha risposto al 78% delle recensioni negative ricevute

Solitamente risponde entro 1 settimana

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Valutata 5 stelle su 5

The optometrist and the front of house…

The optometrist and the front of house team. Professional, efficient and genuine. They were all great. I look forward to picking up my new glasses.

15 aprile 2026
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Risposta di Leightons Opticians & Hearing Care - St Albans

We're thrilled to hear about your positive experience with our team at Leightons! It's fantastic to know that you found our team professional, efficient, and genuine. We're sure you'll love your new glasses. Thank you for sharing your feedback!

Valutata 5 stelle su 5

Great customer service

I've taken my autistic daughter for eye tests in Leightons St.Albans for several years and am always extremely impressed with their approach and customer service. Both Indy and Preena talk calmly with her in a way that helps her anxiety, explaining (with not too many words!) what will be most helpful for her. Other staff members are also extremely welcoming and helpful. We always leave smiling!

3 marzo 2026
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Risposta di Leightons Opticians & Hearing Care - St Albans

We're so pleased to hear that you and your daughter have had such positive experiences at Leightons St. Albans! Indy, Preena, and the rest of the team are thrilled to have made your visits so comfortable and informative. Thank you for sharing your feedback with us!

Valutata 5 stelle su 5

Eyes right

Very thorough eye examination by Preena Popat, well explained.

4 febbraio 2026
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Risposta di Leightons Opticians & Hearing Care - St Albans

We're thrilled to hear you had such a positive experience during your eye examination with Preena. It's great to know that everything was well explained to you. Thanks for taking the time to share your feedback!

Valutata 5 stelle su 5

Exemplary and friendly service.

13 novembre 2025
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Risposta di Leightons Opticians & Hearing Care - St Albans

We're thrilled to hear you had such a positive experience with our team at Leightons! We're delighted that you found our service exemplary and friendly. If there's anything else we can assist you with, just let us know. We look forward to seeing you again soon!

Valutata 5 stelle su 5

Totally impressed with the knowledge and service!

I went to Leightons, St Albans, for a free hearing check and thought it would just be a cursory check. I have some problems with one ear and have had many doctor and hospital appointments regarding this but my session with Janos Tomics at Leightons was by far the best I have ever experienced. Janos was extremely knowledgeable and professional and explained my situation thoroughly and clearly. He carried out a thorough hearing test, explained the results and advised on the next steps I should take. There was no hard sell, just a good intention for me as his patient. I would have no hesitation in recommending Leightons and Janos.

19 agosto 2025
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Risposta di Leightons Opticians & Hearing Care - St Albans

We're thrilled to hear about your positive experience at Leightons! Janos will be delighted to receive your fantastic feedback. It's great to know that you found the session thorough and informative without any hard selling. Thanks for recommending us!

Valutata 5 stelle su 5

Great service and recommendations

Great service and recommendations.
Highly recommend.

2 luglio 2025
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Risposta di Leightons Opticians & Hearing Care - St Albans

We're thrilled to hear you had a great experience with us! Thank you for recommending Leightons. We're always here to help, so if you need anything else, just let us know!

Valutata 5 stelle su 5

Had a dry eye assessment after getting…

Had a dry eye assessment after getting nowhere with the nhs regarding my severe dry eye problem. They were able to ascertain what the problem was within a few minutes, and explained why the nhs treatments were making me miles worse. I was given the correct treatment for the condition I have, and within hours I was feeling so much better, after a year of distress and hell. The physician who treated me was incredible, and I am so grateful! Today, I am able to wear makeup, and cope well. I’m not blinking hard anymore, and not rubbing my eyes raw. This was the best money I have ever spent! I would advise anyone who is struggling and getting nowhere, to seek help from Leightons

5 giugno 2025
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Risposta di Leightons Opticians & Hearing Care - St Albans

We're thrilled to hear about your positive experience at Leightons! Our team is dedicated to providing the best care possible, and we're delighted that you're feeling so much better. Thank you for sharing your journey with us, and we're here whenever you need us.

Valutata 5 stelle su 5

Always well looked after

7 aprile 2025
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Risposta di Leightons Opticians & Hearing Care - St Albans

We're thrilled to hear you always feel well looked after at Leightons! Thank you for taking the time to share your experience. Our team strives to provide top-notch care, and feedback like yours keeps us motivated. We look forward to welcoming you back soon!

Valutata 5 stelle su 5

Excellent very kind hospitality and…

Excellent very kind hospitality and knowledgeable

20 marzo 2025
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Risposta di Leightons Opticians & Hearing Care - St Albans

Thank you for such a positive review! We're thrilled to hear you had an excellent experience at Leightons. Our team works hard to provide kind and knowledgeable service, so it's great to know we've hit the mark with you. We look forward to welcoming you back!

Valutata 5 stelle su 5

Excellent service and quality tests

Excellent service, very thorough tests.

4 marzo 2025
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Risposta di Leightons Opticians & Hearing Care - St Albans

We're thrilled to hear that you had an excellent experience with us and found our tests very thorough. Thanks for taking the time to leave a review.

Valutata 5 stelle su 5

Excellent equipment and eye testing

Excellent equipment and eye testing. Helpful staff.

23 gennaio 2025
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Risposta di Leightons Opticians & Hearing Care - St Albans

Thank you for your fantastic feedback! We're thrilled to hear that you had a great experience at Leightons. Our team works hard to provide top-notch service, and we're delighted you found our equipment and eye testing excellent. If you ever need further assistance, just let us know. Have a wonderful day!

Valutata 5 stelle su 5

I've long been a customer and have…

I've long been a customer and have always had a pleasant experience

31 ottobre 2024
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Risposta di Leightons Opticians & Hearing Care - St Albans

We're thrilled to hear you've had pleasant experiences with us throughout your time as a customer. It means a lot to receive such positive feedback. Thanks for choosing Leightons – we look forward to continuing to provide great service for you!

Valutata 5 stelle su 5

First time using Leightons

First time using Leightons. Found staff very professional and eye tests extremely thorough using modern technology that I haven’t experienced before. Very happy with my new glasses.

3 gennaio 2023
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Risposta di Leightons Opticians & Hearing Care - St Albans

Thank you for taking the time to share your experience with us, we really appreciate it!

Valutata 5 stelle su 5

Always a pleasure to visit

Always a pleasure to visit. Very friendly atmosphere. You really know you have had all the tests available to ensure your eyes are working correctly. When you leave you know that you could not have been in better hands.
Highly recommended.

5 novembre 2022
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Valutata 5 stelle su 5

Quality, care & accuracy

I have used Leightons for years now & have never been disappointed, their quality of care & attention to detail & accuracy of my prescription is what keeps me coming back. I have had to go elsewhere for things like prescription safety glasses & these other so called leading opticians have struggled to get my prescription right through their own eye tests. This particular visit was textbook Leighton's - efficient & careful.

13 settembre 2022
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Valutata 1 stelle su 5

Replace the receptionist urgently...

Have you ever considered replacing the St Albans receptionist.
I phoned this morning to make an appointment as no-one ever replied my online request.
The receptionist is of the most unpleasant, unprofessional rude type.
I had no choice but stop the conversation and look somewhere somewhere else.
Sack the receptionist - whoever she is, she aren't doing Leightons a favour.

12 ottobre 2022
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Risposta di Leightons Opticians & Hearing Care - St Albans

Thank you very much for your feedback. We apologise for the fact that your experience has not met our normal high standards of service, and would like to assure you that we will be investigating this immediately. We appreciate you bringing this to our attention.

Valutata 5 stelle su 5

As always ultra- professional

As always Ultra-Professional.
Polite, efficient and friendly.
Service is exemplary.
Myself and my wife have been visiting Leightons in St Albans for many years and can honestly say we have never had a bad experience
Thank you to all the team.

11 agosto 2022
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Risposta di Leightons Opticians & Hearing Care - St Albans

Thank you for your review and continued custom over the years, we really appreciate it!

Valutata 5 stelle su 5

Impressive

Was extremely impressed by the professionalism of Atish throughout my ear exam and hearing aid consultation. He was very personable too. Leightons certainly appear to always set a high bar where levels of skill and quality customer service are concerned and this visit was another example of this.

22 marzo 2022
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Risposta di Leightons Opticians & Hearing Care - St Albans

Thank you very much for sharing such a lovely review! Atish will be so delighted to read your kind words.

Valutata 5 stelle su 5

First visit to Leightons

First visit to Leightons and the experience was excellent.
I was seen very quickly and had a very thorough examination with immediate follow up, including a referral to the nearest eye care clinic for remedial care.
I cannot speak highly enough of the care I received there.

25 gennaio 2022
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Risposta di Leightons Opticians & Hearing Care - St Albans

Thank you very much for your review and recommendation, we really appreciate it!

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