Leightons Opticians & Hearing Care - Cirencester Recensioni 72

TrustScore 5 su 5

4,8

Merchants House, 39-41 Dyer Street, GL7 2PP Cirencester, Gloucestershire, GB


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Valutata 5 stelle su 5

Just wanted to say a big thank you for Mirna's fantastic help, she has fitted mother with new hearing aids and been so helpful and patient, seeing us several times at my mother's request. She's nev... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

I'm 77 and never had problems with my hearing until the start of August 2024. One morning I woke up and I had muffled hearing in both ears. I tried ear drops which did work slightly. I had the earwax... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

I am very pleased with my hearing assessment at Leightons in Cirencester. Janos was personable and professional. He was clearly very knowledgeable and explained helpfully the purpose of each part of... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Mirna is brilliant! She sorted my father out with 2 new hearing aids recently. From the initial assessment to the follow up care, I couldn’t have been more impressed. He hasn’t heard this well for y... Leggi di più

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Dettagli dell'azienda

  1. Optometrista
  2. Audiologo
  3. Fornitore di lenti a contatto
  4. Grossista di occhiali
  5. Negozio di apparecchi acustici
  6. Ottico

Scritti dall'azienda

Leightons Opticians & Hearing Care continues to focus on providing value through person-centred care, using highly professional, qualified staff and by offering the latest technologies. Leightons values its family heritage and encourages everyone in the company to value and foster a close-knit attitude. There is a shared goal of achieving 100% customer satisfaction through an individual approach to every customer and the provision of quality eye care by fully qualified GOC registered optometrists and dispensing opticians.


Informazioni di contatto

  • Merchants House, 39-41 Dyer Street, GL7 2PP, Cirencester, Gloucestershire, Regno Unito

  • 01285651344

4,8

Eccellente

TrustScore 5 su 5

72 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Ha risposto al 78% delle recensioni negative ricevute

Solitamente risponde entro 1 settimana

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Valutata 5 stelle su 5

Friendly and Helpful Staff

Friendly, knowledgeable and helpful staff with a good selection of products

24 febbraio 2026
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Risposta di Leightons Opticians & Hearing Care - Cirencester

We're thrilled to hear you had such a positive experience with our friendly and knowledgeable team at Leightons! Our staff take great pride in providing top-notch service and guiding our patients through our selection of products. If you ever need anything else, feel free to pop in or give us a call. We're here to help!

Valutata 5 stelle su 5

Very detailed explanation of options …

Very detailed explanation of options after a change in my prescription.

2 febbraio 2026
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Risposta di Leightons Opticians & Hearing Care - Cirencester

We're pleased to hear that you found our team at Leightons helpful in explaining your options following your prescription change. Thanks for taking the time to leave us such a positive review. It means a lot to us!

Valutata 5 stelle su 5

Superb high tech informative eye test.

12 gennaio 2026
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Risposta di Leightons Opticians & Hearing Care - Cirencester

Thank you so much for the fantastic feedback! We're thrilled to hear that you had a superb and informative eye test with us. If you have any questions or need further assistance, feel free to get in touch. We're here to help!

Valutata 5 stelle su 5

I highly recommend Leightons

I highly recommend Leightons. The service is very professional. The staff are friendly and helpful. I found the perfect pair of glasses which are still in great condition due to the excellent quality lenses. It’s also very affordable due to the payment plans on offer. Excellent!!!

27 settembre 2025
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Risposta di Leightons Opticians & Hearing Care - Cirencester

We're thrilled to hear you had such a positive experience at Leightons! It's fantastic that you found the perfect pair of glasses with excellent quality lenses. Our team works hard to provide professional and friendly service, and we're so pleased that it made a difference for you. If you ever need anything else, just let us know - we're here to help!

Valutata 5 stelle su 5

Friendly & professional

Friendly, professional team who spent time to ensure my new glasses would work for me in my day to day activities. Thorough with all of the scans and tests as well as measurements for glasses. Would highly recommend

16 agosto 2025
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Risposta di Leightons Opticians & Hearing Care - Cirencester

We're thrilled to hear that you had such a positive experience with us at Leightons! Our team takes great pride in providing friendly and professional service to all our patients. Knowing that you felt well taken care of during your visit and that you'd highly recommend us means a lot. If you ever need anything in the future, just pop in and we'll be happy to help!

Valutata 5 stelle su 5

Leightons Cirencester

Genuine, honest, caring professional service. Having to find a new Opticians can be quite daunting. Having tried several High Street brands following the retirement of my Opticians of many years.
I popped into Leightons in Cirencester about 2 years ago and have never looked back.
From the moment you enter the reception you are welcomed with a smile by a experienced Reception Team.
Yesterday i had a Eye Test, from the moment i entered i felt welcomed and valued as a Client.
I was given a briefing on the Test and in depth analysis on my test.
Resulting in no change to my prescription but advised on some issues with my eyes.
A explanation was given but no pressure to purchase new Glasses.
Over the past 2 years Leightons have offered me a excellent Aftersales service, free of charge.
Nothing is to much trouble for them and always so friendly.
I joined Leightons Care plan which offers so much and i'd happily recommend it, as excellent value.
My Ageing Mother who is extremely hard work so uses Leightons for help with her hearing. Again faultless service.
Jo & James should be extremely proud of there Team in Cirencester who always go above and beyond with a Smile.

3 agosto 2025
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Risposta di Leightons Opticians & Hearing Care - Cirencester

Thank you so much for your kind words and for taking the time to share your experience with us, it really means a lot. Jo, James, and the team at Leightons in Cirencester are delighted to hear how happy you are with the service you've received. We're thrilled to have you as part of our Care plan and we're here to help with anything you need. If you or your mother ever need assistance, just let us know. Thank you for recommending us, we appreciate it!

Valutata 5 stelle su 5

Excellent Service

My recent appointment at Leighton's was outstanding. The staff were exceptionally friendly, efficient and knowledgeable. Every department clearly demonstrated their expertise and my appointment ran exactly on time. I felt that the price point for the quality of service I received was excellent value.

4 agosto 2025
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Risposta di Leightons Opticians & Hearing Care - Cirencester

We're thrilled to hear about your outstanding experience at Leightons! Our team works hard to provide friendly and efficient service, and we're delighted to hear that every department demonstrated their expertise. We aim to offer excellent value for the quality of care provided. Thanks for your lovely feedback!

Valutata 5 stelle su 5

Excellent experience with opticians

Excellent experience with opticians. I am not impressed by hearing care service

29 luglio 2025
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Risposta di Leightons Opticians & Hearing Care - Cirencester

We're thrilled to hear you had an excellent experience with our opticians! Your feedback on the hearing care service is valuable to us as we're always looking to improve. Thank you for taking the time to share your thoughts.

Valutata 5 stelle su 5

Very friendly and professional

16 luglio 2025
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Risposta di Leightons Opticians & Hearing Care - Cirencester

We're thrilled to hear you found our team very friendly and professional! At Leightons, we aim to provide excellent care to all our patients. Thank you for taking the time to share your positive experience. We look forward to seeing you again soon!

Valutata 5 stelle su 5

Fabulous choice of glasses with…

Fabulous choice of glasses with knowledgeable and friendly service

3 luglio 2025
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Risposta di Leightons Opticians & Hearing Care - Cirencester

We're thrilled to hear you had such a fabulous experience with us! Our team at Leightons takes pride in providing knowledgeable and friendly service. Thanks for choosing us for your glasses, we appreciate your support!

Valutata 5 stelle su 5

Leightons in Cirencester is just…

Leightons in Cirencester is just wonderful. You arrive to warmth and friendly hospitality. Best opticians I’ve found.

16 giugno 2025
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Risposta di Leightons Opticians & Hearing Care - Cirencester

It's fantastic to hear that you had such a wonderful experience at Leightons in Cirencester! We're delighted you found the team so welcoming and friendly. Thanks for choosing us as your opticians!

Valutata 5 stelle su 5

Everything was so well organised from…

Everything was so well organised from start to finish.

4 aprile 2025
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Risposta di Leightons Opticians & Hearing Care - Cirencester

We're thrilled to hear that everything was so well organised from start to finish! Thanks very much for taking the time to leave such positive feedback. It means a lot to the team here at Leightons.

Valutata 5 stelle su 5

Super helpful audiologist

Just wanted to say a big thank you for Mirna's fantastic help, she has fitted mother with new hearing aids and been so helpful and patient, seeing us several times at my mother's request. She's never been offered hearing aids before with tinnitus assistance. Brilliant. Thank you.

5 febbraio 2025
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Risposta di Leightons Opticians & Hearing Care - Cirencester

We're thrilled to hear about the great support you received from Mirna at Leightons! It's wonderful to know you're happy with your new hearing aids and the tinnitus assistance. If you need any further assistance, just let us know.

Valutata 5 stelle su 5

Exemplary customer care

I contacted Leightons in Cirencester letting them know I had broken my glasses when I fell and injured myself at the weekend, and they have gone far beyond what I epxected in being supportive and enabling me to get both temporarily fixed frames so that I could function, as well as going the extra mile sourcing an exact match to the frames for the replacement frames which are no longer in stock. From the very supportive and understanding reception staff, to the really helpful James fixing my frames, I am so happy with the service and helpfulness of the whole Leightons team. Thank you everyone.

4 febbraio 2025
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Risposta di Leightons Opticians & Hearing Care - Cirencester

We're thrilled to hear about your positive experience at Leightons in Cirencester! It means a lot to us that you took the time to share your feedback. James and the whole team will be delighted to hear your kind words. If you ever need any more assistance, just let us know. We're always here to help.

Valutata 5 stelle su 5

Friendly

Friendly, helpful and productive service.

17 gennaio 2025
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Risposta di Leightons Opticians & Hearing Care - Cirencester

We're thrilled to hear that you found our service friendly, helpful, and productive! Thanks for taking the time to leave such a positive review, it means a lot to us. If you ever need anything else, just let us know. We're here to help!

Valutata 5 stelle su 5

Clear & Helpful Advice

I was seen on time. Sarah Clifford explained the contact lens options I am about to trial in a clear and helpful manner. Next steps are clear.

21 novembre 2024
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Risposta di Leightons Opticians & Hearing Care - Cirencester

We're thrilled to hear that you had a great experience with us, thanks for sharing! Sarah and the team will be delighted to hear your feedback. If you have any more questions as you trial the contact lenses, just let us know. Have a wonderful day!

Valutata 5 stelle su 5

Worth keeping an eye on...

A friendly and totally professional team at every level. Thank you all.

11 novembre 2024
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Risposta di Leightons Opticians & Hearing Care - Cirencester

We're thrilled to hear you had such a positive experience with our team at Leightons! Thanks a lot for taking the time to share your feedback with us. We're here for you anytime you need us!

Valutata 5 stelle su 5

Excellent for hearing problems

I had an appointment with Leightons in Cirencester today. The specialist audiologist, Mirna, was very caring and considerate, and she patiently explained the process to remove the ear wax that had built up in both ears. The procedure was painless, quick and very effective and I am really delighted about how much clearer I can now here. This was a thoroughly professional appointment and I would recommend Mirna for any ear concerns.

14 ottobre 2024
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Risposta di Leightons Opticians & Hearing Care - Cirencester

We're thrilled to hear about your positive experience with Mirna at Leightons in Cirencester! It's great to know that she provided excellent care during your appointment and that you're now enjoying clearer hearing. Mirna and the team will be pleased to hear your feedback.

If you have any more concerns in the future, feel free to reach out.

Valutata 5 stelle su 5

Outstanding Service from Leightons, St Albans

I made an appointment at Leightons in St Albans after having some changes to my hearing. Janos Tomics was my Audiologist. My appointment was on time and Janos was polite and professional. The appointment lasted a little over an hour, Janos took the time to explain how the ear/hearing worked, what tests he would be doing and why, he discussed the results in the context of what he had already explained. Janos proved to be knowledgeable in his field and happy to point me in the direction of further learning on topics we discussed should I wish to know more. The environment was clean and tidy, with up-to-date and professional testing equipment. I felt that the whole process was in-depth and given the time it needed. This test was free at Leightons, I find that frankly remarkable, few services that I have paid for have been as competent and encompassing as this appointment. Truly worth your time. Many thanks to Janos Tomics and the team at Leightons, St Albans!

20 agosto 2024
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Risposta di Leightons Opticians & Hearing Care - Cirencester

We're thrilled to hear about your positive experience in our St Albans branch! Janos and the team will be delighted to hear your feedback. It's great to know that you found the appointment thorough and valuable. We're here for you should you need any further assistance in the future!

Valutata 5 stelle su 5

Professional and courteous earwax removal service

I'm 77 and never had problems with my hearing until the start of August 2024. One morning I woke up and I had muffled hearing in both ears. I tried ear drops which did work slightly. I had the earwax removal appointment with Janos Tomics on 15th August 2024. He was both very professional and courteous. After looking in both my ears he said he would use water irrigation. It was a strange feeling, but not painful. After he had finished my hearing returned to normal and I would definitely recommend the earwax removal service of Leightons.

15 agosto 2024
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Risposta di Leightons Opticians & Hearing Care - Cirencester

We're delighted to hear about your positive experience with Janos! It's great to know that your hearing returned to normal after the earwax removal appointment. Thanks for recommending our service - we appreciate it!

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