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Bloomberg LP is a privately held financial, software, data, and media company headquartered in Midtown Manhattan, New York City.
10022, New York, Stati Uniti
Botchat is a joke,ive been trying to unsubscribe for 45 minutes and all it does is waste your time then when you're about to blow a gasket it says bye have a nice day...the instructions on how to unsubscribe don't work.
OK and cheap service, but the user interface is extremely old fashioned and unintuitive.
Especially the process for changing credit card is unnecessary complicated.
**Review:**
Title: "Unresolved Subscription Dispute - Seeking Assistance"
I am writing this review to share my frustrating experience with Bloomberg, a renowned news and financial information platform. Two years ago, I subscribed as a student and was charged an extra $100 that I recently discovered wasn't warranted. What's even more disappointing is their refusal to refund this overcharge.
Despite my explanations and evidence, Bloomberg's customer support insists that the refund must be credited back to the same card I used three years ago, which has since expired. This stance not only disregards the practicality of the situation but also demonstrates a lack of understanding about the constraints faced by customers in different countries.
While $100 might appear trivial, it holds significant value in my country. To put it into perspective, one has to work for months to accumulate such an amount. I am not disputing the subscription itself; rather, I am merely requesting a fair resolution for an overcharge that should have never occurred in the first place.
I hope that by sharing my experience here, someone from Bloomberg might come across this review and help me find a feasible solution. I believe in the integrity of Bloomberg's services and its commitment to customer satisfaction. Resolving this issue would reaffirm my trust in their platform and restore my faith in their customer support.
I kindly request a reconsideration of their refund policy, taking into account the circumstances and difficulties customers face in various regions. It's my hope that Bloomberg can address this matter promptly and transparently, showcasing their dedication to resolving customer concerns regardless of the amount involved.
Thank you for taking the time to read my review. I remain optimistic that my issue will be acknowledged and resolved amicably.
Sincerely,
Omar AL-Hajaya
Excellent customer support and cheaper LEI services than most. They always resolve my issues on the same day. Keep up the good work!
The service was great and results were quick, much easier to deal with this organization than my prior provider.
Don not use this service. The web page sucks! I have now used 2 days to try to logon. Assume they have and robot doing a very poor support
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
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