Been using these for around a year and have never had any issues apart from my last order ....turns out the issue was my fault but once I contacted them to explain they responded quickly and resolved... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
Been using Legion of Vapers when buying coils always quick to be delivered. I bought 2 new vapes and were faulty, few pictures later and all sorted within a day .
Excellent customer services from a first time buyer. Ordered on Wednesday and arrived on Friday. Items were well protected and items were in mint condition. Cannot recommend them highly enough. Thanks... Leggi di più
League of capers customer service advisors are just awesome 👍 they and prompt and responsive. I really can't praise them enough. Thank you so much for all your help.
Dettagli dell'azienda
Scritti dall'azienda
Legion Of Vapers are an online vape shop in London, UK. We offer the cheapest prices on vaping products inc OXVA, Vaporesso, SMOK, Aspire, VOOPOO, GeekVape, SMOANT, UWELL and more. All of our eCigarette products come with fast delivery and exceptional customer service. We also have a huge selection of E Liquids from Twelve Monkeys, Bar Juice, Elux, Riot Squad,Vape Dinner Lady, IVG, Candy King, Nasty Juice, Cuttwood and various other leading manufacturers. So if you are in London, UK come and grab some e-liquids, vape tanks, vape kits, replacement coils from us.
Informazioni di contatto
Trident Court 124, 1 Oakcroft Road , KT9 1BD, London, Regno Unito
- support@legionofvapers.com
- legionofvapers.com
Ha risposto al 60% delle recensioni negative ricevute
Solitamente risponde entro 24 ore
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Le persone hanno visualizzato anche
LoV knows what vapers want and over deliver!
Absolutely love LoV for the personalised service - The ability to add notes to orders stating what I really want, which is always 'no menthol, please'.
And they write a thank-you note on the packing list and sometimes drop in extra goodies as another thank-you. That authenticity puts a smile on my face knowing I'm supporting a small business that shows they appreciate their customers. That's the touches that are lacking with bigger chains and brands.
I've ordered a mystery hardware box, batteries, nic shots, and LoV mystery boxes of e-liquids. All have been great quality and the liquids have never lacked taste.
The last time I forgot to add a note to the order, I messaged support using the contact form on the site referencing the order number and I got an acknowledgement the following morning and the juices the next day.
In my experiences with LoV, I've had fast service, great value, excellent customer service (including fast response time), and great quality on the hardware and the juices.
Never change LoV.
Won't go anywhere else now I've found them!
I've been using Legion of Vapers since my local shop stopped stocking my favourite liquids.
Service is absolutely spot on and delivery is always next day when using DPD next day without fail.
Won't go anywhere else now!
This company is great
This company is great! I ordered on Friday and received it on the Tuesday, customer service is amazing, I will be a continuous buyer from now :).
First class service(as usual) …
First class service(as usual) Great communication & a great choice of all aspects of vaping. Can't recommend these guys & gals enough, best online vape shop. Very good, compedative prices also.
Fantastic
Initially a very efficient service / delivery. However after a problem with the item I received, i was extremely pleased with the level of service once I made enquiries, staff were very helpful and quick to rectify the issue. Absolutely fantastic service. Top marks!
Legion of vapers 100% first class
Legion of vapers 100% always give first class service always has plenty of stock if your unsure on something drop them a message for bit of advice. Fast delivery also great on prices only place order from
Probably fake/expired juice
Bought 4 bottles of e-liquid. Bottles don't have a batch number and expiry date on them. There are marks of the black ink so this was wiped off. Why would a company spend the time to wipe off the best before date if the juice is in date? Safe to say I won't be using them again as they're well dodgy.
As a response to seller reply : I did contact you, but you clearly care more about the reviews than you do about actually responding to your customers. There's photos and everything attached in the email so cut the attitude. Your response itself shows how bad your customer service is, putting the blame on customer as opposed to apologising about sending stuff that does not meet legal requirements.
Well, let's touch on few points:
1. My review history it's not your problem and it's absolutely nothing to do with Legion of Vapers or this order.
2. First thing I done once I received my order was to go on your website and find a phone number to give you a call but shock, there's no phone number, you only operate by emails that you clearly can't manage. Email was sent, if you haven't received that's a you problem. There's no address, phone number etc on your website, tell me that's not a sign of a dodgy business. Tell A. K. to sort this one out .
3. Look at your other reviews complaining about not getting responses from you, just cut down that communication time by leaving a truthful, fair, review.
4. Since you can't find my email, I've sent you another one.
5. Keep your £45 and put it towards a live chat, email form or maybe paying your bill for the mailbox so you actually get customers concerns delivered and looked into. If you're bothered about it at all.
6. As your attitude stinks, I'll take 30 mins of my time and report this to trading standards so people don't vape your dodgy juices ;)

Risposta di Legion Of Vapers
Ok I brought an asgard xl tank from…
Ok I brought an asgard xl tank from this company and it seemed stuck at a post office hub somewhere and wasn't moving at all. Got in touch with them after a week of still no tank so was a bit disappointed as not received it. But what a fantastic company lov are amit the owner decided to send another one out at his cost with no trouble at all and I got it the next day along with the lost tank what I did return back to them. I cannot give enough stars for there great service and customer satisfaction. Will be buying all my vape stuff from then from now on thank you
Amazing
Amazing company and staff always do the best for there customers since getting from here it’s nice the only place I shop
Outstanding customer service!
I purchased a mod and atomiser from legion of vapers but unfortunately the mod was faulty (not their fault), when I reached out about the issue I was expecting some resistance as it's very easy to dismiss problems like these as user error, this was not the case. These guys should have their logo on the front of the customer service guide book. Straight to the point asking for information to confirm the problem and as soon as all avenues where covered and it was clear it was not a user error, they immediately shipped me a replacement. I've never had such a pain free resolution to a problem and I can't thank the guys/girls over there enough!
Superb company
Superb company. Super fast delivery every time. I love the Elux nic salts. Well done Legion of Vapers
I've used LOV since around 2018
I've used LOV since around 2018. Rarely had an issue and any issues have usually been the fault of whatever delivery service I've used.
The customer service team at LOV always go above and beyond to fix any situation that I've had.
They see a loyal customer and treat them as such.
Prices are always very good, they have a pretty varied selection but it's the customer service and sense of community they provide that always impresses me.
Fabulous vape kit and fabulous service…
Fabulous vape kit and fabulous service as always from Legion of Vapers. 1 day delivery which is amazing. Great communication on messenger too answering questions ❤️
Been using LOV for nearly a year now…
Been using LOV for nearly a year now and I've always been really pleased with their service and speed of delivery. You can tell the site is curated by somebody that's into vaping, they have a great selection of products and recommend their own choices if you're a little lost with the myriad of choice available in the vaping market. I won't go anywhere else now! Fantastic company. The only minor, and I mean very minor issue is perhaps the stock levels on some stuff, but it's to be expected with how much product they stock. Thanks LOV
Never had a problem with ordering over…
Never had a problem with ordering over the last 5/6 months however my most recent purchase the incorrect vape heads were sent. I sent an email to the company a week ago and didn't even get an acknowledgement let alone a response or a solution. Have now started using a different company due to not getting a response.

Risposta di Legion Of Vapers
Wouldn’t go anywhere else for my…
Wouldn’t go anywhere else for my liquids, great prices and fast delivery!
fantastic service
fantastic service.Delivered next day.Will order all my vape gear from them in future
Fantastic company.
Fantastic company.
I originally ordered a vape mod from them as they were the only vape store that had the mod and colour I wanted. The price was cheaper than anywhere else too. Since then I have made several orders with them. I must say I’m very impressed with their service. Regular emails to let you know that your order has been dispatched.
Liquid is top quality
Liquid is top quality, loads of flavour ., always delivered promptly.
Excellent service and products.
Come funziona Trustpilot
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Le aziende possono raccogliere recensioni tramite inviti automatici. Queste recensioni sono etichettate come verificate perché è ovvio che si basano su esperienze reali.
Scopri di più sui diversi tipi di recensioni.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.







