Black Sheep Coffee Recensioni 1.618

TrustScore 4 su 5

3,9

Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più

Scopri cosa dicono le persone

Valutata 3 stelle su 5

we went in as a party of 3 after work around 5:15, for a change, as we usually go to Starbucks in Colne. The server who took our order, really did not look as though she wanted to be there, she took... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

I recently had a Black Sheep coffee at the train station and couldn’t believe what I’d been missing out on, it was the best coffee I think I’ve ever had (sounds dramatic, I know!). So once I realised... Leggi di più

Valutata 3 stelle su 5

This time delivery was much longer then usually & coffee smelt a bit over roasted & more bitter then precious purchased ones

Valutata 5 stelle su 5

Coffee taste is always great. Especially Black Sheep at Bishopsgate is fantastic and very good! I am always feel welcome there and fast served. All staffs always smile : ) Kay, Tee and Tegan ! T... Leggi di più

Dettagli dell'azienda

  1. Rivendita di caffè
  2. Caffè
  3. Torrefazioni
  4. Negozio di caffè
  5. Grossista di caffè

Scritti dall'azienda

Serving the first specialty grade Robusta beans on the market, Black Sheep Coffee are proud to be innovators in the coffee industry. With cafes, kiosks and cocktail bars across the globe, come and soak up the vibe and enjoy the perfect cup.


Informazioni di contatto

3,9

Molto buono

TrustScore 4 su 5

1618 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Ha risposto al 76% delle recensioni negative ricevute

Solitamente risponde entro 2 settimane

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 1 stelle su 5

No vegan food options

No vegan food options, it’s 2026 not 1990

3 gennaio 2026
Non scritta su invito
Logo di Black Sheep Coffee

Risposta di Black Sheep Coffee

Hi Paul, 
Thank you for writing in. We are sorry to hear you had a disappointing visit to one of our stores. Please can we ask that you reach out to us via our website form so that we can assist you further?

Valutata 1 stelle su 5

Poor Attitude And Poor Customer Service

My daughter ordered a cold vanilla matcha latte with 2 pumps of white chocolate it came tasting of a hint of gingerbread so we took it back and spoke to the people serving and they remade it twice and everytime it came with a hint of gingerbread on the 3rd time the person bringing it over said " I dont know what's going on we tried it after we put the syrup and milk in and its fine" we said " here try it I promise it tastes of gingerbread " she said " I dont know whats happeneing " i said " i promise try it i swear it tastes of gingerbread " she refused and we got told " are you sure all 3 of you not imagining it and we have made it 3 times " and walked off poor customer service and attitude we just left the full drink untouched terrible attitude

2 gennaio 2026
Non scritta su invito
Logo di Black Sheep Coffee

Risposta di Black Sheep Coffee

Hi Will, 
Thank you for writing in. We are sorry to hear you had a disappointing visit to one of our stores. Please can we ask that you reach out to us via our website form so that we can assist you further?

Valutata 4 stelle su 5

Nice place!

Great! Whenever my family comes to Edinburgh we go here. Great service, good drinks, but one thing, they're hot drinks are boiling and burn your tongue. I'm mainly talking about hot chocolate by the way.

23 dicembre 2025
Non scritta su invito
Valutata 1 stelle su 5

I was ordered a large latte in Heathrow…

I was ordered a large latte in Heathrow this morning around 05.00 with robusta beans and the girl at the counter given me a regular latte in a large cup and filled with more milk than coffee . I will not recommend to anyone as for 4.69 you could get two coffees. I'm very disappointed.

2 gennaio 2026
Non scritta su invito
Logo di Black Sheep Coffee

Risposta di Black Sheep Coffee

Hi Dragos,
Thank you for writing in. We are sorry to hear you had a disappointing visit to one of our stores. Please can we ask that you reach out to us via our website form so that we can assist you further?

Valutata 3 stelle su 5

Poor plant-based options

Got a delicious mocha in your store on Edgware Road.

But your staff was very unhelpful when I asked them if they had any plant-based cake.

So I didn't buy any.

Now by exploring your menu you have 2 plant-based cakes but no plant-based savoury or sandwiches.

Which is pretty poor when we are aware that Animal Agriculture is RESPONSIBLE for Pandemics,Climate emergency,worldwide hunger,deforestation,Biodiversity loss,air and water pollution,forest burning,flooding,ANTIBIOTICS resistance.....

Please improve your menu to be welcome to everyone.

Give a better training to your staff too.

30 dicembre 2025
Non scritta su invito
Valutata 5 stelle su 5

Leave the Herd Behind

Black Sheep Coffee – Chichester Street, Belfast

Stopped into Black Sheep Coffee on Chichester Street while visiting Belfast over Christmas. Great atmosphere, friendly staff, and excellent coffee.

Had a latte and the banoffee waffle, both were absolutely delicious. A perfect spot for a quality coffee and a treat while exploring the city. Would definitely visit again. ☕🧇🐑

20 dicembre 2025
Non scritta su invito
Valutata 5 stelle su 5

Coffee tastes great

Coffee tastes great, very fast delivery and choices, of beans, or ground, and some new flavours. Only thing is I only drink decaf for medical reasons and there is only one option for that. Family member introduced me to black sheep coffee and they have had different varieties.

18 dicembre 2025
Valutata 1 stelle su 5

Requested a pistachio late

Requested a pistachio late.
It came colder than the Thames and same colour.
Took stranger things too literally as I had a dollop of pistachio on the wrong side of the cup (the upside down I guess) and basically. Crap.

27 dicembre 2025
Non scritta su invito
Logo di Black Sheep Coffee

Risposta di Black Sheep Coffee

Hi Ollie, 
Thank you for writing in. We are sorry to hear you had a disappointing visit to one of our stores. Please can we ask that you reach out to us via our website form so that we can assist you further?

Valutata 5 stelle su 5

Very professional

Unfortunately the beans ive purchased aren't quite to my liking, but I really cant fault the whole process and execution. I'll be back to try a different beans.

10 dicembre 2025
Valutata 1 stelle su 5

Horrible emoloyee

I popped in with my mam for a quick coffee today but we won't be back after nasty treatment from a staff member.

I ordered a spicy lemonade a day Mam ordered a coffee. Mam was collecting the drinks and asked for a straw - the employee responded by THROWING a straw AT her. My Mam said "rude!", to which your staff member rolled her eyes, huffed and walked off.

The employee was standing outside having a smoke as we were leaving - I told her she'd served/thrown a ataw at my mam and asked for her name - she got aggressive, told me I'd no right to her name and that she "just washes the dishes" and that she "doesn't serve people".

I went in to let a manager know, none were on. There was a lovely supervisor on - she told me that the employee who was horrible to my Mam is called Eimear. While I was speaking with this supervisor, Eimear stomped back in, stopped dead when she saw us speaking and gave a wave and a sneering grin over to me. Your supervisor apologised for this - she'd done nothing to apologise for. Eimear walked between me and the supervisor into a backroom, continuing on with "don't give her my name".

I'm not sure what else has happened on her day, frankly I don't care - if a customer is spending any money with you they at a very minimum deserve basic courtesy and respect. My mam was nice to her, she didn't deserve how she was treated at all.

I've worked in customer service or with the public for most of my life - there's no reason for that kind of behaviour towards paying customers. I would loose my job if I treated someone like that at work. I'd be embarrassed that that's how you are being represented. I'm sure it makes no difference to you if we don't return. You might be happy enough for staff to act like this but there's plenty of cafes about with staff who have manners.

Good luck to Eimear, I'd say she has a bright future ahead with an attitude like hers.

13 dicembre 2025
Non scritta su invito
Logo di Black Sheep Coffee

Risposta di Black Sheep Coffee

Hello Shannon,

Thank you for writing in. We are sorry to hear you had a disappointing visit to one of our stores. Please can we ask that you reach out to us via our website form so that we can assist you further?

Kind regards,

Black Sheep Coffee Team

Come funziona Trustpilot

Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.

Le aziende possono raccogliere recensioni tramite inviti automatici. Queste recensioni sono etichettate come verificate perché è ovvio che si basano su esperienze reali.

Scopri di più sui diversi tipi di recensioni.

Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.

Scopri di più su come vengono gestite le recensioni su Trustpilot.

Ecco qui 8 consigli per scrivere delle ottime recensioni.

La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.

Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.

Scopri di più