Black Sheep Coffee Recensioni 1.618

TrustScore 4 su 5

3,9

Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più

Scopri cosa dicono le persone

Valutata 3 stelle su 5

we went in as a party of 3 after work around 5:15, for a change, as we usually go to Starbucks in Colne. The server who took our order, really did not look as though she wanted to be there, she took... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

I recently had a Black Sheep coffee at the train station and couldn’t believe what I’d been missing out on, it was the best coffee I think I’ve ever had (sounds dramatic, I know!). So once I realised... Leggi di più

Valutata 3 stelle su 5

This time delivery was much longer then usually & coffee smelt a bit over roasted & more bitter then precious purchased ones

Valutata 5 stelle su 5

Coffee taste is always great. Especially Black Sheep at Bishopsgate is fantastic and very good! I am always feel welcome there and fast served. All staffs always smile : ) Kay, Tee and Tegan ! T... Leggi di più

Dettagli dell'azienda

  1. Rivendita di caffè
  2. Caffè
  3. Torrefazioni
  4. Negozio di caffè
  5. Grossista di caffè

Scritti dall'azienda

Serving the first specialty grade Robusta beans on the market, Black Sheep Coffee are proud to be innovators in the coffee industry. With cafes, kiosks and cocktail bars across the globe, come and soak up the vibe and enjoy the perfect cup.


Informazioni di contatto

3,9

Molto buono

TrustScore 4 su 5

1618 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Ha risposto al 76% delle recensioni negative ricevute

Solitamente risponde entro 2 settimane

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 4 stelle su 5

Yeah it’s ok

Ordered the decaf and the robusta 252g bags online. Dispatch was quick but Royal Mail decided to send the parcel elsewhere then they corrected it. Nothing to do with Black sheep they did there part well.

Both coffees were used for espresso and both where nice enough cups. Quality isn’t bad at all. One gripe was the dates. From memory as I’ve binned the bags the decaf was around 9 months old, the robusto was around 5 months maybe. The dates are the back are long. It’s far superior to anything in a supermarket imo.

Maybe I was expecting too much or expected it to be more like specialty coffee or smaller roasters. I feel the price is on the higher side. It’s not that its over priced par say but I feel for the money you can get fresher coffee elsewhere. That said I’d be very happy to drink them both again.

7 aprile 2026
Valutata 1 stelle su 5

Nasty & Rude Staff and Harassment

One of the worst experiences I’ve ever had. I only bought an over-priced coffee to charge my phone and laptop whilst waiting for my train, only to find most of the plug sockets do not work… I managed to find one eventually but when I asked a female staff member if there was an issue with the sockets, she said “if they’re not working they’re not working there’s nothing I can do” in the most nasty and incredibly rude way, when I only asked (kindly and inquisitively) if there was a known issue. Whilst I’ve never found any staff at any Black Sheep Coffeeshop friendly, there was absolutely no need for the horrible and nasty attitude I experienced in the Edinburgh North Bridge location today - especially seeing as the place was mostly deserted (although I can see why now). I also had a homeless person come in and constantly harass me and staff did nothing about it. The reviews saying the WIFI is quick and easy to connect to are completely false. After numerous attempts, I was still unable to access the WIFI. The experience has permanently ruined my view of Black Sheep Coffee and I will never be using them again. AVOID AT ALL COSTS, unless you like the worst possible customer experience possible of course!

21 aprile 2026
Non scritta su invito
Logo di Black Sheep Coffee

Risposta di Black Sheep Coffee

Hello,

Many thanks for reaching out and taking the time to send us this feedback from your recent visit to Black Sheep Coffee. We want to say a huge thanks for taking the time to share your thoughts with us. Your feedback means a lot, and it's an invaluable part of how we keep improving our service.

We're really sorry to hear about your experience. Please can you contact us directly through our website so we can understand more about what happened and which store you visited?

Thank you,

Black Sheep Coffee

Valutata 5 stelle su 5

Their pistachio latte is divine

Their pistachio latte is divine. Their staff at Edinburgh airport are always so friendly and helpful too. Really appreciated that when you’re hot, tired and in desperate need of a coffee before long drive home

14 aprile 2026
Non scritta su invito
Valutata 1 stelle su 5

Ordered a coffee and waffle from here…

Ordered a coffee and waffle from here today two waffles came stale with no toppings that I asked for on them. Coffee came the complete wrong flavour would never order for here again and recommend anyone else to stay away from ordering here

6 aprile 2026
Non scritta su invito
Logo di Black Sheep Coffee

Risposta di Black Sheep Coffee

Hi Bob, 
Thank you for writing in. We are sorry to hear you had a disappointing visit to one of our stores. Please can we ask that you reach out to us via our website form so that we can assist you further?

Valutata 1 stelle su 5

Every time I stroll into the shop

Every time I stroll into the shop, I find myself feeling a bit let down because they never seem to have my favorite sandwich on hand: the delicious chicken and chorizo delight. I remember chatting with the staff member, who casually mentioned that it’s one of their most popular items. That made me think—if so many people are raving about it and choosing it as their go-to snack, wouldn’t it make sense to keep a larger supply on the shelves?

With a hint of frustration, I suggested to him, “If this sandwich is truly as popular as you say, then it seems you should definitely have more of them available!” It just seems logical, doesn’t it? After all, I can’t be the only one with a craving for that irresistible combination of flavors! I even urged him to consider updating their inventory system, so that it could reflect what’s actually in stock. That way, no one else would have to face the disappointment of seeing their favorite sandwich unavailable. A little adjustment could go a long way in ensuring that customers leave happy and satisfied, looking forward to their next visit!

3 aprile 2026
Non scritta su invito
Logo di Black Sheep Coffee

Risposta di Black Sheep Coffee

Hi there, 
Thank you for writing in. We are sorry to hear you had a disappointing visit to one of our stores. Please can we ask that you reach out to us via our website form so that we can assist you further?

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