I have bought a number of items from The Leather Satchel Co and each one has been beautifully made with quality materials and the colours closely match those on the website. In addition I have fou... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
I’ve had my patent leather tote for over 10 years now and ruined it by using normal leather polish on it (husbands fault) ,when I reached out for some advice on how to fix it, I received the most i... Leggi di più
L'azienda ha risposto
My daughter absolutely loves the satchel for her 18th birthday and appreciates all the tweaks you have made to make it perfect for her. It really is a work of art, beautifully made and beautifully pa... Leggi di più
L'azienda ha risposto
Firstly the service is brilliant, my 1st order was placed in 2021 a Leather Satchel (birthday present) quality like no other. My second order was a made to order A4 Portfolio again The quality is outs... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
Scritti dall'azienda
The Leather Satchel Co. are England's oldest surviving satchel maker. While specialising in classic shapes; such as satchels, music bags and saddlebags; they have a wide diversity of bags from modern cross-body bags, saddlebags and totes.
Informazioni di contatto
Unit 14b, Interchange Business Park, Wilson Road, L36 6JG, Liverpool, Regno Unito
- 0151 453 1966
- team@leathersatchel.com
- leathersatchel.com
An amazing company
An amazing company. Great communication, professional and friendly. Thank you the LSC team!
1 febbraio 2025
Non scritta su invito
Risposta di The Leather Satchel Co.
Dear Fafa,
Thank you so much for your kind words!
We're thrilled to hear that you had a great experience with us again.
It means a lot to our team to know that our communication and service made a positive impression.
If you ever need anything, we’re always here to help! 😊
Absolutely perfect
I was thrilled with my order (small notebook cover) because I'd had difficulty finding a cover for an odd-sized Japanese planner – not quite A6, not quite B6. I found TLS Co by chance when I was about to give up. The measurements seemed to be the elusive "tall A6" that I'd been hunting for, so after a couple of hours trying to make up my mind about the colour (the choice of leathers is huge) I took the plunge and placed the order. The cover arrived this morning and it fits the planner like a glove. Gorgeous leather, immaculate stitching, beautifully presented in a smart understated box – and an incredible bargain for that quality. Great service, too. I can't recommend this company highly enough. An all-round enjoyable shopping experience!
27 gennaio 2025
Non scritta su invito
Risposta di The Leather Satchel Co.
Karen, this was such a joy to read—thank you for taking the time to share your experience! 😊 We know how tricky it can be to find that just right fit for unique planners, so we’re absolutely delighted that your cover turned out to be the perfect match.
It’s wonderful to hear that you enjoyed the leather selection process (there are a lot of choices! 😆) and that the craftsmanship and presentation met your expectations. We love knowing that your cover has found its perfect home, and we truly appreciate your kind words about the service too.
Thank you again for choosing us—it means the world! If you ever need anything else, we’re always happy to help.
This company is simply amazing
This company is simply amazing, and the people who work there are truly kind, patient and helpful, even with non native english speakers like me.
Workmanship is great and I will definitely go back to Leather Satchel for more :)
6 gennaio 2025
Non scritta su invito
Risposta di The Leather Satchel Co.
Thank you so much for your kind words! We’re truly touched to hear how much you appreciated the service and workmanship. It means the world to us to know that we could make your experience a positive one, and we're always here to help, no matter the request.
We look forward to welcoming you back for more in the future! 😊
Excellent leather goods
Excellent products, handcrafted to individual specifications. The workshop crafts leather goods to treasure. The items made are so special. Worth every penny.
Alongside that, the level of customer service is second to none. Absolutely Excellent.
9 gennaio 2025
Non scritta su invito
Risposta di The Leather Satchel Co.
Thank you so much for your kind words!
It means the world to us that you see our stuff as something to treasure.
It's also great that you recognise the value and care we put into crafting them.
Your praise for our customer service makes us really happy — because we take great pride in it.
Overall, your support and feedback inspire us to keep doing what we love, so again, "Thank you." 🙏
The best leather satchel and small…
The best leather satchel and small leather goods Company. The best customer service and communication.
Fantastic personal service and the most beautiful, well made products.
19 novembre 2024
Non scritta su invito
Risposta di The Leather Satchel Co.
Hi Dylan,
Thank you for your wonderful feedback! It truly means the world to us that you’ve had such a positive experience. We take great pride in both our craftsmanship and our customer care, so hearing that you appreciate the quality of our products and our communication really brightens our day. We look forward to serving you again in the future and hope your new leather goods continue to bring you joy for many years to come.
Wow, beautiful leather handbag
Wow, beautiful leather handbag recieved yesterday the craftsmanship is excellent.
I fell in love with it at the first touch. The leather is so smooth and the color is so superb.
24 ottobre 2024
Non scritta su invito
Risposta di The Leather Satchel Co.
Hi Hannah,
Wow, thank you so much for your lovely review! 😊 It’s amazing to hear how much you love your new handbag—it really means a lot to us. The way you described the leather and craftsmanship made us smile; we’re so glad it’s everything you hoped for.
If you ever need anything else, just give us a shout. Enjoy your beautiful new bag!
Infinite care and excellent value
My husband wanted a replacement for a well loved and worn out messenger bag. The company took endless care over the specification. He is so pleased with the result. A custom made high quality leather messenger bag for £200 is extraordinary value.
9 novembre 2024
Non scritta su invito
Risposta di The Leather Satchel Co.
Hi Catherine,
Thank you so much for sharing your experience! 😊 We’re delighted to hear that your husband is pleased with his new custom messenger bag.
Taking care over the details is truly important to us, so it’s wonderful to know it made a difference. We hope his new bag serves him well for years to come, and we’re grateful for your kind words on the quality and value.
Thanks again for choosing us!
If there’s anything else we can help with, just let us know.
FANTASTIC
My parcel arrived today it was very well packed and on opening we were thrilled we our purchase. The quality and craftmanship was great. Would recommend them to anyone a very big thankyou.
8 novembre 2024
Non scritta su invito
Risposta di The Leather Satchel Co.
Hi Andrea,
Thank you so much for your kind words! 😊 We're thrilled to hear that you're pleased with your purchase and that the quality and craftsmanship met your expectations. Your recommendation means the world to us. If there’s anything else we can do for you, please don’t hesitate to reach out.
A very big thank you from all of us here at The Leather Satchel Co.!
Just what I was looking for
I have been looking for a red leather case for my iPad for a long time, and wanted to make sure I got one of good quality that wouldn't stain my other bags. I got recommended to contact the Leather Satchel Co. for a custom order. They were really patient and helpful while I was considering options and ideas, and even managed to source the perfect colour.
They kept me informed all the way through the process, with pictures of the leather and similar items, and estimations for completion time. It took less than two weeks from I made my final decision untill I received it in the mail. It was neatly packed, and the case is so well made. I look forward to showing it off.
I will definetly be coming back for future leather cases/ bags.
24 ottobre 2024
Non scritta su invito
Risposta di The Leather Satchel Co.
Hi Sarah,
Thank you so much for your fantastic review! We’re delighted to hear that you found the perfect red leather case for your iPad and that the quality meets your expectations. It’s great to know our team could help guide you through the customisation process and source the ideal colour for you.
We’re also glad the updates along the way made the experience smoother, and we truly appreciate your kind words about the craftsmanship. We look forward to helping you with future cases or bags!
Thanks again for your support and recommendation. ❤
Excellent product
A lovely company to deal with so helpful from advise on the design to making and to delivering my satchel within 5 days so I had it in time for my birthday. The quality of everything is excellent and I will certainly be ordering more bags from them the whole experience was a pleasure
20 settembre 2024
Non scritta su invito
Risposta di The Leather Satchel Co.
Hi Patricia,
Thank you for your lovely review! We’re so glad to hear that you enjoyed your experience with us, from the initial design advice to the speedy delivery of your satchel. It’s wonderful to know that we could get it to you in time for your birthday!
We’re thrilled that you’re pleased with the quality of your satchel, and we can’t wait to create more bags for you in the future. If you ever need any assistance or have new ideas, please don’t hesitate to get in touch—we’re always here to help!
Thanks again for choosing us, and we wish you many happy adventures with your new bag.
Fantastic Product and Sensational Service
I love my briefcase satchel.
I had been looking for something smart and small to carry to and from work. I came across the Leather Satchel Co. and I was impressed by the look of the products, the bespoke service, and the company's commitment to manufacturing a quality product here in the UK.
I ordered some leather samples initially to help me decide what to go for. But I messed up. I ordered an 11" Briefcase Satchel and that was just too small for me - it didn't look right. Luckily the company has an outstanding "no questions asked" returns policy. I arranged the return and received a really helpful email from the MD, Keith asking me what I was really looking for. Keith and Shaun were then hugely helpful as I sent various queries and ideas to them, surely I was driving them mad by now, but they were endlessly patient and they gave great advice. Finally, I placed an order for the replacement satchel.
I opted for a 14" Briefcase Satchel in Distressed Walnut Husk. I added gold hardware, a shoulder pad, a key hook and changed the single front pocket for two front pockets. Just two weeks later the satchel arrived, and it is magnificent!
The bag looks amazing, really classy and so well made. 14" is just the right size for a minimal amount of stuff, it even takes my 14" laptop and everything else I need for a light day. The two pockets are great for my phones and the key hook is really handy. But the really amazing thing is how well balanced it is - the shoulder pads sits nicely on my shoulder, it's suede backed so it never slips making it a really easy carry. Fully loaded it doesn’t cause me any shoulder or back pain.
I'm hooked and I cannot recommend them highly enough. You should order one, I'm planning on a second much bigger one for days when I need to carry clothing with me as it gets colder and to use as an overnight bag.
Thanks so much Keith and Shaun for all your help, advice and patience.
9 settembre 2024
Non scritta su invito
Risposta di The Leather Satchel Co.
Thank you so much for your wonderful review! We’re delighted that you love your new 14" Briefcase Satchel—it sounds like it’s the perfect fit for you now.
Even though the original satchel you ordered wasn’t quite the right size for what you needed, I’m glad we could step in and help get everything sorted. It’s all part of the bespoke service we love providing – and you were a pleasure to work with throughout the process!
The Distressed Walnut Husk, with all those custom additions, is such a classy combination, and it’s fantastic to hear how well it’s performing for your day-to-day use. The balance and comfort of our bags are top priorities, so knowing the shoulder pad is making a difference makes our day.
Whenever you’re ready for that bigger satchel, give us a shout – we’d be happy to help you with that one too!
Thanks again for your trust and support, Adam.
What a beautiful satchel
I am really happy with my new satchel and the whole experience of buying the product. Happy to support handcraft and family business.
Bags are highly customizable, customer support amazing and the product is packed so nicely that even unpacking is a lovely experience.
I bought a 14 inch Satchel. I added a shoulder pad and a handle. I can fit there an A4 book, a 14 inch laptop, a water bottle, a wallet, books, umbrella, pencil case. Basically everything that a woman needs.
The bag is very beautiful and smells lovely. I get compliments on it (from both men and women). You can really see that you have a top notch handcrafted product that will last years to come.
I can't thank the team enough!
26 agosto 2024
Non scritta su invito
Risposta di The Leather Satchel Co.
Thank you so much for this lovely review! We’re thrilled to hear that you’re enjoying your new 14" Satchel, and it sounds like you’ve put it to great use already! It’s amazing how much you can fit in there – sounds like you’ve got all the essentials covered.
We’re especially happy that you appreciated the customization options and the experience of unpacking the satchel. We take great care with every detail, from the crafting to the packaging, so hearing that it made your day brings us a lot of joy.
It’s wonderful that your satchel is earning compliments too! Knowing that people notice the quality and craftsmanship means the world to us. We’re confident it’ll be by your side for years to come.
Thank you again for your support and kind words. If you ever need anything, we’re just a message away!
Beautiful satchel.
I recently received my beautiful 11inch satchel bag. I absolutely love it. It arrived very promptly, just ten days after ordering and beautifully wrapped.
The quality of the leather and the craftmanship on my bag is amazing.
When I took my bag out of the beautiful box, I knew it was made and packed with love and care.
The Leather Satchel Co. are exceptional. Their attention to detail and customer service is flawless.
I would have no hesitation recommending this super company. I will definitely be back again.
7 agosto 2024
Non scritta su invito
Risposta di The Leather Satchel Co.
Mary, thank you so much for your glowing review! 🌟🌟🌟🌟🌟
We’re thrilled to hear that you love your 11-inch satchel. Knowing that you appreciate the craftsmanship and care we put into our products truly means the world to us.
We always aim to make every experience with The Leather Satchel Co. exceptional, from the moment you place your order to the moment you open the box.
Your kind words about our attention to detail and customer service are incredibly encouraging, and we’re delighted that you felt the love and care that went into creating your bag.
We’re so grateful for your recommendation and can’t wait to welcome you back whenever you’re ready for your next piece.
Leather Music Satchel
I recently started a search for a new leather music case. My search led me to The Leather Satchel Co. website. I was really impressed with the layout of the site, the large number of different satchels and other leather items available and the amazing choice of colours an options. I was especially impressed with the commitment to craftsmanship displayed on this site.
I selected my case in post office red, with almost all of the available options, placed my order and waited. My new case arrived yesterday, just one week after I had placed my order, and came all the way from Liverpool, England. What a beautiful piece of craftsmanship. It is everything I hoped it would be and more. I can't wait to start using it when my piano lessons start again in August.
It is good to know that there are still a few craftsmen left in the world that take pride in their work. This beautiful piece of art will last me a lifetime and, I am sure, will generate a lot of comments from my peers.
Martyn Wesley
24 luglio 2024
Non scritta su invito
Risposta di The Leather Satchel Co.
Wow, thank you for such a detailed and heartwarming review!
If we could give reviews to our supporters, you'd get ⭐⭐⭐⭐⭐ (5/5) too!
I'm delighted to hear that you're impressed with our website and the craftsmanship of your new music case.
Pillarbox Red is a fantastic choice, and it's wonderful to know it has met all your expectations. Knowing that our work will accompany you in your piano lessons is incredibly rewarding.
Martyn, don't hesitate to reach out if you have any questions or need anything else. Enjoy your beautiful case and the admiring looks it will surely attract!
Beautyful product of top quality
Beautyful product of top quality, the color is magnificent and is exactly as shown on the web site.
Very fast delivery and careful packaging.
Thank you to all Leather Satchel Team
20 luglio 2024
Non scritta su invito
Risposta di The Leather Satchel Co.
Thank you so much for your kind words and for taking the time to leave us this excellent review!
We're thrilled to hear that you love the colour and quality of your new satchel. We work hard to ensure that our products match the images and descriptions on our website, so it's great to know the hard work we put in is paying off.
We're also pleased that your order arrived quickly and in perfect condition. As always, your satisfaction is our top priority, and we’re thrilled we've achieved that.
Thank you for supporting our little family business. ❤
I love The Leather Satchel Company.
I love The Leather Satchel Company.
I searched long and hard to find my perfect forever work bag, and I'm so happy to have found Leather Satchel Co. They have a customer for life in me!
22 aprile 2024
Non scritta su invito
Risposta di The Leather Satchel Co.
Matilda, thank you so much for your lovely words and for choosing The Leather Satchel Company! We're thrilled you found your perfect forever work bag with us. Knowing we have a customer for life in you makes all our hard work worthwhile. If you ever need anything else or want to share how your bag is doing, don't hesitate to reach out. Welcome to our satchel family!
I wanted to replace my beloved Sid&Vein…
I wanted to replace my beloved Sid&Vein satchel and. have chosen this company after reading all the reviews.
satchel that I received was made carefully and with care and is absolutely beautiful. Company kept me updated on progress.They were so kind and enclosed a lovely free coin purse hand made by them as well.
Definitely very happy with my order
27 aprile 2024
Non scritta su invito
Risposta di The Leather Satchel Co.
Hello Jozefina,
I can't tell you how much it means to us to receive your kind words! Knowing that you've chosen our company to replace another beloved satchel—and that you're delighted with what we crafted—truly warms my heart.
It's customers like you who make all the detailed care we put into our work so worthwhile.
Thank you for appreciating the updates we provided during the crafting process and the little coin purse we included for you.
We always hope our small gestures make a big impact! Your feedback is incredibly encouraging to our team and motivates us to keep pushing the boundaries of quality and service.
We're here anytime you need another companion for your adventures. Wishing you all the best with your beautiful new satchel, and we hope it brings you joy on every outing.
❤
A journal cover of the highest quality, and more.
Two things to consider here.
First, the quality of my large leather journal cover is fantastic, a beautiful piece of craftwork that will undoubtably last and make me further enjoy my writing experiences.
Second, the level of contact and communication from Shaun and Keith was perfect, keeping me in the loop when necessary. A lovely additional touch was the short video sent of the embossing (wrong word, possibly) of the characters I requested for the front cover - just another level of detail which made the whole transaction enjoyable.
Highly recommended!
14 marzo 2024
Non scritta su invito
Risposta di The Leather Satchel Co.
Hi Paul,
Firstly, thank you immensely for taking the time to leave such a thoughtful review. It genuinely means the world to us at The Leather Satchel Co., especially to me personally.
I'm thrilled to hear you're pleased with the quality of your large leather journal cover. We pour our heart and soul into every piece we craft, aiming not just for durability but for a piece that enhances the joy of the activities it accompanies, like your writing. Hearing that it resonates with you in this way is incredibly rewarding.
Regarding the video of the embossing process—glad you caught that! It's one of those small touches we love to add to make the experience unique and personal. It's great to know it added something special to your overall experience.
Shaun and I always strive to maintain clear and friendly communication with our community. Knowing that this was a highlight in your experience with us reaffirms that we're on the right path.
Thank you once again for your support and for highly recommending us. Customers like you make our work truly fulfilling. We look forward to crafting more for you in the future.
- Keith
Would highly recommend ordering from…
Would highly recommend ordering from this company, not only is the satchel I ordered beautiful and perfectly crafted, they have some of the best customer service I have ever experienced. Such a great company
11 marzo 2024
Non scritta su invito
Risposta di The Leather Satchel Co.
Wow, thank you so much for this shining review! 🌟
We're over the moon to hear how much you love your new satchel. It's always a thrill to know that our passion for craftsmanship shines through in our work and that our dedication to customer service hasn't gone unnoticed.
We're just a message away if you ever need anything or simply want to chat about leather goods. Thank you for choosing us and being part of our journey to keep traditional craftsmanship alive and kicking!
❤
Exceeded My Expectations
Sometime when you buy online it can be hit and miss but this is most definitely not the case with The Leather Satchel Co. I requested samples which arrived in a few days - had questions about customisation which were promptly answered with suggestion and advise. I purchased the Mini Windsor backpack as I am petite. Got the extra pocket and bolt handle and of course the super cute monogram. I chose their Basset Hound colour which is so gorgeous. The workmanship is exceptional as is the customer service. Shaun and Keith are really very nice to deal with. I am definitely shopping here again for family gifts and treats for myself. Absolutely would recommend.
21 febbraio 2024
Non scritta su invito
Risposta di The Leather Satchel Co.
Dear Maree,
Thank you so much for taking the time to leave us this wonderful 5-star review!
We're thrilled to hear that your experience with The Leather Satchel Co. was a hit and not a miss. Your choice of the Mini Windsor backpack in Basset Hound colour, along with the extra pocket and bolt handle, is a beautiful harmony of functionality and style, perfectly tailored to suit your petite frame and unique taste.
We aim to make each piece special, and it’s fantastic to know you appreciated the workmanship and our customer service.
Shaun and I are both delighted that you found our advice and suggestions helpful during the customisation process. We love creating pieces that are as unique and personal as the individuals who carry them. It’s customers like you, with your enthusiasm for quality and craftsmanship, who make our work so rewarding.
We’re looking forward to crafting more beautiful satchels for your family gifts and treats for yourself. Your recommendation means the world to us, and we can’t wait to welcome you back.
❤
Come funziona Trustpilot
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Le aziende possono raccogliere recensioni tramite inviti automatici. Queste recensioni sono etichettate come verificate perché è ovvio che si basano su esperienze reali.
Scopri di più sui diversi tipi di recensioni.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.