I ordered two glazed paired doors and a door pair maker strip and they look fantastic together. Ordering them online was a breeze and when I went to collect them at the Hartlepool hub ,the lads ther... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Products are good quality and competitively priced - however, delivery is poor. Website states products will arrive in X days. After said days, call CS only to be told they haven’t been shipped yet be... Leggi di più
L'azienda ha risposto
Always offer me great prices, my account guy Stuart helps me out when I need stuff sorting and doesn’t try and constantly sell me things like other well known companies. Probably deserves a bonus. Ove... Leggi di più
L'azienda ha risposto
Great people very helpful and friendly, and i am over the moon with the products. I was a bit sceptical as the prices were very competitive. However the quality of doors and the composite garage doors... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
Informazioni su leadertrade.com
Scritti dall'azienda
Leader Trade is a leading distributor of high quality products for the home and trade.
We strive to bring new products and innovative designs to the UK market first, and why our unmatched service is welcomed all around the UK. At the very heart of Leader Trade's business, is our long-term business partnerships with global product manufacturers and importers. We work with some of the biggest global brands, to ensure that our products offer the very best in quality materials - while offering unique features and sustainability. If you want a supplier that offers great products at the UK's best prices – why not contact us today.
Scritti dall'azienda
- 🏠 100's of new items added every month
- 💷 The UK's lowest trade prices
- 📱 Shop via desktop tablet & mobile
- 💖 Trade account benefits available
- 🗺️ We ship to the whole of the UK
- 🚚 VIP delivery from £29
- 🦮 Expert help & advice available
Informazioni di contatto
103 Whitby Street South, TS24 7LH, Hartlepool, Regno Unito
- 01429241270
- help@leadertrade.com
- leadertrade.com
4,1
Molto buono
906 recensioni
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Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Risposta di leadertrade.com
Thank you for your fantastic review! We're thrilled to hear that you were pleased with the service, product, communication, and pricing. Providing a smooth and positive experience for our customers is always our top priority, and it's great to know we hit the mark.
We truly appreciate your support and look forward to working with you again soon.
Kind Regards,
Belinda Everett - Trade Supervisor
Great company
Great company. Great driver. Great tracking. Products have always arrived on the date given. No complaints.
8 maggio 2025
Risposta di leadertrade.com
Thank you for your kind words and for taking the time to leave such positive feedback. We're delighted to hear that you've consistently had a great experience with our team, from our drivers and tracking to the timely delivery of your orders.
Your satisfaction means a great deal to us, and we're glad to have earned your trust.
Kind Regards,
Belinda Everett - Trade Supervisor
I am not satisfied with the door I…
I am not satisfied with the door I received. upon inspection there are visible scratches on the surface and lot of damages, which is very disappointing for a new product. I expected better quality and attention to detail. I hope the seller addresses these issues promptly.
13 maggio 2025
Non scritta su invito
Door damaged on arrival and not wrapped…
Door damaged on arrival and not wrapped and door handle missing still not received a call or email back.
Despite the response below Abigail from leader trade will not refund my damaged and unwrapped door or missing handle this needs to be escalated as I am finding the correspondence extremely aggressive and unhelpful.
9 maggio 2025
Risposta di leadertrade.com
Thank you for your review, and we’re very sorry to hear about the condition in which your door arrived and the delay in communication regarding the missing handle.
We’d like to kindly clarify that the item purchased was a B-Grade door, which is sold at a reduced price due to minor cosmetic imperfections. These products are clearly described as such at the point of sale, and while some marks or blemishes may be present, they should still be fit for purpose and handled with care during delivery.
The lack of wrapping and the missing handle are not acceptable, even for B-Grade items, and we apologise for the inconvenience this has caused.
Thank you for your patience, and again, we apologise for the frustration caused.
Kind regards,
Belinda Everett - Trade Supervisor
Great doors delivered on time
Great doors delivered on time, much better price than our usual supplier. We will definately use again. Thank you.
7 maggio 2025
Risposta di leadertrade.com
Thank you for your positive feedback! We're delighted to hear that you were pleased with the quality of the doors, timely delivery, and competitive pricing. It's great to know we’ve earned your trust, and we truly appreciate your intention to return.
Kind Regards,
Belinda Everett - Trade Supervisor
Quick delivery
Quick delivery. Delivery driver helped unload and take 25 meters to where we needed it. Great product and service
8 maggio 2025
Risposta di leadertrade.com
Thank you for your kind review! We're glad to hear your order was delivered promptly and that our delivery driver was able to assist you on-site. It's great to know you're happy with both the product and the service. We truly appreciate your support.
Kind Regards,
Belinda Everett - Trade Supervisor
Liberty Oak Internal Doors look great
The delivery of our new Liberty Oak internal doors was on time which meant our Joiner could fit them straight away. We were really pleased once the doors were fitted.
6 maggio 2025
Risposta di leadertrade.com
Thank you for your wonderful feedback! We're so pleased to hear that your Liberty Oak internal doors were delivered on time and that everything went smoothly with the installation. It’s great to know you’re happy with the finished result.
Kind Regards,
Belinda Everett - Trade Supervisor
great company
Dealt with Stuart in the trade dept who is super efficient and on the ball. Great company
13 maggio 2025
Non scritta su invito
Risposta di leadertrade.com
Thank you for your kind words and for taking the time to leave a review. We're delighted to hear you had a positive experience with our trade department. Stuart will be especially pleased to know his efficiency and support stood out.
Kind Regards,
Belinda Everett - Trade Supervisor
Samples were what we asked for only…
Samples were what we asked for only problem was courier took long time to deliver and the package was damaged .
2 maggio 2025
Risposta di leadertrade.com
Thank you for your feedback. We're pleased to hear that the samples met your expectations, but we're very sorry to learn about the delay and damage during delivery. While we do our best to ensure prompt and secure shipping, we understand how frustrating this experience must have been. Please know we take these matters seriously and will be reviewing this with our courier to help prevent future occurrences. If there’s anything further we can do to assist, please don’t hesitate to reach out.
Kind Regards,
Belinda Everett - Trade Supervisor
Good product
Good product. Delivery was excellent. Happy customer.
12 maggio 2025
Non scritta su invito
Risposta di leadertrade.com
Thank you for your kind words! We're glad to hear you're happy with the product and that the delivery met your expectations. Customer satisfaction is very important to us, and it's great to know we’ve made a positive impression.
Kind Regards,
Belinda Everett - Trade Supervisor
Excellent quality doors and handles at…
Excellent quality doors and handles at a good price. Really fast delivery, great tracking information and helpful driver.
9 maggio 2025
Non scritta su invito
Risposta di leadertrade.com
Thank you for your fantastic feedback! We're so pleased to hear that you’re happy with the quality of our doors and handles, as well as the overall service—from pricing and delivery speed to tracking and the helpfulness of our driver. We aim to provide a seamless experience from start to finish, and it's great to know we delivered on that.
Kind Regards,
Belinda Everett- Trade Supervisor
Risposta di leadertrade.com
Thank you for your great feedback! We're delighted to hear that you were pleased with both our service and the quality of our flooring. Your satisfaction is our top priority, and it's always rewarding to know we've met your expectations.
Kind Regards,
Belinda Everett - Trade Supervisor
Delivered on time.Polite delivery…
Delivered on time.Polite delivery driver and very helpful by bringing the doors in to house.
29 aprile 2025
Risposta di leadertrade.com
Thank you for taking the time to share your feedback! We're glad to hear your delivery arrived on time and that our driver provided polite and helpful service. We always aim to make the entire experience as smooth and positive as possible, and it's great to know we achieved that.
Kind Regards,
Belinda Everett- Trade Supervisor
Great products and service
The item was exactly as described. I've ordered twice now and both times it's been a very easy purchase with good quality products at great prices and prompt delivery. Highly recommended.
1 maggio 2025
Risposta di leadertrade.com
Thank you so much for your kind words and continued support! We’re thrilled to hear that both of your experiences with us have been smooth and satisfying. Providing high-quality products, competitive pricing, and prompt delivery is what we strive for, and it's always rewarding to know we've met your expectations. We truly appreciate your recommendation.
Kind Regards,
Belinda Everett- Trade Supervisor
Merchendise as expected
Merchendise as expected. Delivery spotless. Good customer service.
25 aprile 2025
Risposta di leadertrade.com
Thank you for taking the time to share your feedback. We're delighted to hear that the merchandise met your expectations and that you were pleased with our delivery and customer service. Your satisfaction is our top priority, and it’s always rewarding to know we’re delivering on that promise.
Kind Regards,
Belinda Everett- Trade Supervisor
Risposta di leadertrade.com
Thank you for your feedback! We’re glad to hear your delivery arrived on time. Timely service is a key part of our commitment to customer satisfaction, and we appreciate you taking the time to share your experience.
Kind Regards,
Belinda Everett- Trade Supervisor
Outstanding customer skills
Outstanding customer skills, amazing high quality products provided each time round, with excellent services provided to ones doorstep.
25 aprile 2025
Risposta di leadertrade.com
Thank you for your wonderful review! We’re truly grateful for your kind words about our customer service and product quality. It’s our mission to provide a consistently excellent experience from start to finish, and it’s rewarding to know we’ve met your expectations each time.
Kind Regards,
Belinda Everett- Trade Supervisor
Risposta di leadertrade.com
Thank you for your great feedback! We're so pleased to hear that you were happy with our prices, product range, and delivery service. It's always rewarding to know we're meeting our customers' expectations.
Kind Regards,
Belinda Everett- Trade Supervisor
10 out of 10 for this great company
great company, quality products at reasonable prices and efficient delivery
25 aprile 2025
Risposta di leadertrade.com
Thank you for your fantastic review and perfect rating! We’re thrilled to hear that you’re pleased with our products, pricing, and delivery service. Your support means a great deal to us, and we truly appreciate you taking the time to share your experience.
Kind Regards,
Belinda Everett- Trade Supervisor
Simple ordering great service and…
Simple ordering great service and efficient delivery
22 aprile 2025
Risposta di leadertrade.com
Thank you for your kind words! We're delighted to hear that you found the ordering process simple and our service efficient. Providing a smooth and reliable experience is always our goal, and your feedback reassures us that we're on the right track.
Kind Regards,
Belinda Everett- Trade Supervisor
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