I ordered two glazed paired doors and a door pair maker strip and they look fantastic together. Ordering them online was a breeze and when I went to collect them at the Hartlepool hub ,the lads ther... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
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Products are good quality and competitively priced - however, delivery is poor. Website states products will arrive in X days. After said days, call CS only to be told they haven’t been shipped yet be... Leggi di più
L'azienda ha risposto
Always offer me great prices, my account guy Stuart helps me out when I need stuff sorting and doesn’t try and constantly sell me things like other well known companies. Probably deserves a bonus. Ove... Leggi di più
L'azienda ha risposto
Great people very helpful and friendly, and i am over the moon with the products. I was a bit sceptical as the prices were very competitive. However the quality of doors and the composite garage doors... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
Informazioni su leadertrade.com
Scritti dall'azienda
Leader Trade is a leading distributor of high quality products for the home and trade.
We strive to bring new products and innovative designs to the UK market first, and why our unmatched service is welcomed all around the UK. At the very heart of Leader Trade's business, is our long-term business partnerships with global product manufacturers and importers. We work with some of the biggest global brands, to ensure that our products offer the very best in quality materials - while offering unique features and sustainability. If you want a supplier that offers great products at the UK's best prices – why not contact us today.
Scritti dall'azienda
- 🏠 100's of new items added every month
- 💷 The UK's lowest trade prices
- 📱 Shop via desktop tablet & mobile
- 💖 Trade account benefits available
- 🗺️ We ship to the whole of the UK
- 🚚 VIP delivery from £29
- 🦮 Expert help & advice available
Informazioni di contatto
103 Whitby Street South, TS24 7LH, Hartlepool, Regno Unito
- 01429241270
- help@leadertrade.com
- leadertrade.com
4,1
Molto buono
906 recensioni
Chiedi ai clienti di scrivere una recensione
Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
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Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Ordered before in my last house order…
Ordered before in my last house order came on time now ordering again good company
18 marzo 2025
Risposta di leadertrade.com
Thank you for your continued support and for taking the time to leave such positive feedback.
We're delighted to hear that your previous experience was a good one and that you're choosing to order from us again. It's always a pleasure to welcome returning customers, and we truly appreciate your trust in our products and service.
We look forward to delivering another smooth experience and hope you’re just as pleased with your new order!
Kind Regards,
Belinda Everett- Trade Supervisor
Crap customer service
Crap customer service, sent the wrong items, had to cancelled the joiners. NEVER AGAIN.
There are better companies out there.
17 marzo 2025
Risposta di leadertrade.com
Thank you for your feedback, and we're truly sorry to hear about your experience.
We understand how frustrating it must have been to receive incorrect items, especially when it impacted scheduled work with your joiners. This is certainly not the level of service we aim to provide, and we apologise sincerely for the inconvenience and disruption caused.
We take situations like this very seriously and would appreciate the opportunity to investigate what went wrong and ensure it doesn’t happen again. If you’re open to it, please contact us at Help@leadertrade.com or call us on 01429241299 with your order number so we can look into this further.
Kind Regards,
Belinda Everett- Trade Supervisor
First class service from start to finish
First class service from start to finish, I bought B grade doors which are fantastic and I cannot speak highly enough of this company. The delivery driver was brilliant also.
17 marzo 2025
Risposta di leadertrade.com
Thank you so much for your fantastic review!
We’re thrilled to hear you were pleased with the entire experience — from the quality of the B grade doors to the service provided by our team and delivery driver. It’s always rewarding to know that our efforts to provide great value and a seamless customer journey are appreciated.
Kind Regards,
Belinda Everett- Trade Supervisor
Above and beyond!
Fabulous door, especially as they were delivered by the charming Devonian Dave. The gentle giant even put them into the drawing room for me (74), without a murmur especially as the big ones were 52 kilos each.
21 marzo 2025
Non scritta su invito
Risposta di leadertrade.com
Thank you so much for your wonderful review!
We're delighted to hear you’re pleased with your new doors and especially happy to know that “Devonian Dave” made such a positive impression, we’ll be sure to pass along your kind words to him — we know they’ll mean a lot.
It’s always our goal to ensure a smooth and considerate experience from start to finish, and we're so pleased we could provide that for you. Thank you again for choosing us, and we hope you enjoy your doors for many years to come.
Kind Regards,
Belinda Everett- Trade Supervisor
Excellent door
14 marzo 2025
Risposta di leadertrade.com
Thank you for your kind feedback!
We're delighted to hear that you're pleased with your door. We take great pride in the quality of our products, and it's always rewarding to know we've met our customers' expectations.
Kind Regards,
Belinda Everett- Trade Supervisor
Great service
Spoke to the guys at Leader Trade ordered a set of garage doors they arrive two days later that’s fantastic
10 marzo 2025
Risposta di leadertrade.com
Thank you for your fantastic feedback!
We're so pleased to hear that you had a great experience with our team at Leader Trade and that your garage doors arrived promptly. Providing fast, reliable service and quality products is what we aim for, and it’s great to know we delivered on that for you.
Kind Regards,
Belinda Everett- Trade Supervisor
Placed two separate orders with this…
Placed two separate orders with this company Superb service from start to finish. Even the delivery guys were so professional and courteous, would highly recommend this company
12 marzo 2025
Risposta di leadertrade.com
Thank you so much for your kind words and for placing not just one, but two orders with us!
We’re delighted to hear that you received superb service throughout both experiences, and that our delivery team made such a positive impression. We take great pride in ensuring every part of the process is handled professionally and courteously.
Your recommendation means a great deal to us, and we truly appreciate your continued support.
Kind Regards,
Belinda Everett- Trade Supervisor
Great products
Great products, good prices and reasonable delivery timescale, jept fully up to date with timings
10 marzo 2025
Risposta di leadertrade.com
Thank you for your great feedback!
We're so pleased to hear that you were happy with the quality of our products, our pricing, and the delivery process. Keeping our customers informed and ensuring a smooth experience from start to finish is very important to us, so it's fantastic to know we met your expectations.
Kind Regards,
Belinda Everett- Trade Supervisor
Risposta di leadertrade.com
Thank you for your kind review!
We're delighted to hear that you found the ordering process straightforward and that your delivery arrived on time with polite service. We aim to provide a smooth and reliable experience from start to finish, and it’s great to know we delivered on that for you.
Kind Regards,
Belinda Everett- Trade Supervisor
Risposta di leadertrade.com
Thank you for your fantastic review!
We're thrilled to hear that you were happy with the price, product quality, and the service you received — that’s exactly what we aim to deliver. Your kind words are truly appreciated, and it’s great to know we met your expectations across the board.
Kind Regards,
Belinda Everett- Trade Supervisor
Alex Very helpful I kept changing the…
Alex Very helpful I kept changing the doors! Doors are 9/10 I think Farley would have been a 10/10
3 marzo 2025
Risposta di leadertrade.com
Thank you for your kind and honest review!
We're so pleased to hear that Alex was helpful throughout the process, even with the changes along the way — we’ll be sure to pass on your appreciation. We're glad you're happy with your doors overall, and we completely understand your comment about the Farley design — it's certainly a popular choice!
We truly value your feedback and hope to assist you again in the future.
Kind Regards,
Belinda Everett- Trade Supervisor
Risposta di leadertrade.com
Thank you for your kind feedback!
We’re delighted to hear that everything met your expectations and was delivered as promised. Your satisfaction is very important to us, and we truly appreciate you taking the time to share your experience.
Kind Regards,
Belinda Everett- Trade Supervisor
Risposta di leadertrade.com
Thank you for your continued support and kind words!
We're delighted to hear that you've received excellent service and prompt delivery — it's always our goal to maintain that level of reliability for our customers.
Kind Regards,
Belinda Everett- Trade Supervisor
Risposta di leadertrade.com
Thank you for your kind feedback!
We're so pleased to hear that you're happy with the look and value of your new flooring. Providing high-quality products at competitive prices is something we take great pride in, so it’s wonderful to know we hit the mark.
Kind Regards,
Belinda Everett- Trade Supervisor
Risposta di leadertrade.com
Thank you for your kind review!
We're delighted to hear that you were pleased with both the service and the quality of our product. It's always our goal to deliver a smooth experience and excellent value, so your feedback is truly appreciated.
Kind Regards,
Belinda Everett- Trade Supervisor
I bough 4 louvre doors
I bought 4 louvre doors. I am in the process of fitting them. At least 2 are warped. I will finish fitting them and then send photos of the problems.
4 marzo 2025
Risposta di leadertrade.com
We're very sorry to hear that some of the louvre doors appear to be warped. This is certainly not the standard we expect from our products, and we understand how frustrating this must be during installation.
Once you are able to send photos please send them to Help@leadertrade.com, and our customer service team will review the issue promptly. We are committed to resolving this for you as quickly as possible.
We appreciate your patience and look forward to assisting you further
Kind Regards,
Belinda Everett- Trade Supervisor
Risposta di leadertrade.com
We're very pleased to hear that you're happy with your oak door and felt it offered good value for money. We take pride in providing high-quality products at competitive prices, so your comments mean a lot to us.
Kind Regards,
Belinda Everett- Trade Supervisor
Risposta di leadertrade.com
Thank you for your kind review!
We're delighted to hear that you were pleased with both the quality of the doors and the service you received. Providing high-quality products and a smooth customer experience is always our priority, so it’s great to know we met your expectations.
Kind Regards,
Belinda Everett- Trade Supervisor
Risposta di leadertrade.com
Thank you for your feedback and for choosing us!
We're glad to hear you're pleased with the quality of our products. We’re committed to maintaining high standards, and it’s always rewarding to know our customers are satisfied.
Kind Regards,
Belinda Everett- Trade Supervisor
Excellent service
24 febbraio 2025
Risposta di leadertrade.com
Thank you for your feedback!
We’re pleased to hear you’re happy with the quality of our products. Your satisfaction is important to us, and we appreciate you taking the time to share your experience.
Kind Regards,
Belinda Everett- Trade Supervisor
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