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Shop Larosier Prints, a UK family-run business creating personalised photo prints, custom wall art & wedding & event stationery. We design meaningful keepsakes to celebrate life’s special moments, with bespoke design services and our popular Buy 2 Get 1 Free wall art offer.
Regno Unito
4,1
8 recensioni
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Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
Ha risposto al 100% delle recensioni negative ricevute
Solitamente risponde entro 1 mese
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Risposta di Larosierprints
Thank you so much, Pauline! I’m delighted you’re happy with the quality of your prints and that they arrived quickly. Thank you for taking the time to leave such a lovely review, it really means a lot to my small business.
Warm wishes,
Sam
Risposta di Larosierprints
Thank you so much for your lovely review! We’re delighted that you’re pleased with the quality and images, and that everything arrived on time. We’re so glad you enjoyed the complimentary print too. Your support means so much to our small family-run business x
Risposta di Larosierprints
Thank you so much for your lovely review! We’re delighted that you’re pleased with your print and that it arrived quickly. We really appreciate your support and hope you enjoy it for many years to come x
Risposta di Larosierprints
Thank you for taking the time to write a review, as a small business this really does mean the world. I am so pleased you are happy with your order 😁
Risposta di Larosierprints
We’re so pleased to hear you were happy with the quick delivery and the quality of your order. It really means a lot to us that you took the time to share your experience.
We truly appreciate your support and hope to see you again soon 😊
Well priced, lovely prints. Better quality than I expected even
Risposta di Larosierprints
Thank you so much for this amazing 5-star review! ⭐️
We’re truly thankful for your kind words. Knowing that the prints exceeded your expectations in both quality and value means the world to us. We really appreciate you taking the time to share your experience and for supporting Larosier Prints, it genuinely makes our day.
Not got this ordered it ages ago. No updates of delay. Poor
Risposta di Larosierprints
We’re so sorry to hear this and wanted to clarify. The order was placed on 23rd December and delivered on 31st December, the same day the review was left, with courier confirmation.
When the customer contacted us, we shared proof of delivery and offered to resend the item with upgraded shipping and a complimentary print. As the address was queried, we issued a full refund immediately at their request.
As a small family business, we take great care with every order and always aim to resolve concerns quickly and personally. We’re sorry this experience didn’t go as hoped and appreciate the chance to clarify.
Great communication, wonderful -human - customer service; thanks very much.
Risposta di Larosierprints
Thank you so very much for this wonderful 5-star review! 🌟
We’re incredibly grateful that you took the time to share your experience. Providing thoughtful, human-centred customer service is very important to us, so your kind words truly mean a great deal. Thank you again for your support of Larosier Prints—we genuinely appreciate you.
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