Lovely item but they put wrong address on the package. Thankfully I was at home to catch the delivery guy at my neighbours trying to deliver my parcel. Not happy with their service Edited after the... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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I ordered a pair of boots, Larizia shipped it next day via DHL. It only took 3 days from UK to Australia. The boots are beautiful with careful parking, but unfortunately it run big, I had to return it... Leggi di più
L'azienda ha risposto
I originally ordered my bag from Marc jacobs however, weeks past and my order didn’t ship. It was unavailable everywhere in the US.. so being skeptical I ordered from this site based in the UK.. my ba... Leggi di più
L'azienda ha risposto
When I ordered the bag, the terms were indicated "Tax and duties included" for the region "rest of Europe". Nevertheless I had to pay to DHL more than CHF 70 for taxes and duties. I never received an... Leggi di più
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Dettagli dell'azienda
Scritti dall'azienda
The ultimate destination for designer shoes & bags. Free shipping on all orders of £150 and above.
Informazioni di contatto
34 Enfield Terrace, LS7 1RG, Leeds, Regno Unito
- 07355000126
- customercare@larizia.com
- larizia.com
4,1
Molto buono
1K recensioni
Non risultano inviti alla recensione recenti
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Le persone hanno visualizzato anche
Excellent communication & 1st Class Service Received
Excellent communication, well packaged and very quick to ship they even refunded 10% of original purchase made due to receiving a discount voucher 3 days after purchase
21 gennaio 2023
Non scritta su invito
Risposta di Larizia
Hi Roger,
Thank you for your review.
We're glad that we were able to resolve your query, and that you're happy with your new card holder.
-Rachel.
5 star service
Wow! I have just received my Tory Burch bag and it is exactly as described. It was beautifully packaged and delivered with speed.
Please do not hesitate to order from Larizia, you will not be disappointed with their service or their price. I have saved over £140 on a luxury bag and I couldn't be happier.
Thank you!
6 febbraio 2023
Non scritta su invito
Risposta di Larizia
Hi Alexandra,
Thank you for your review.
We're so glad you've enjoyed shopping with us, and that you're happy with your new bag!
-Rachel.
Beautiful selections of large variety…
Beautiful selections of large variety of premium luxury designers, my item arrived early, beautiful package, just like pictured and described! Love it !
30 gennaio 2023
Risposta di Larizia
Hi Irina,
Thank you for your review.
We're so glad you've enjoyed shopping with us and that you love your new heels! :)
-Rachel.
Larizia delivery was beautifully…
Larizia delivery was beautifully packaged and promptly shipped. Cannot fault communication. Unfortunately I had to return the shoes as they were the wrong shade of green for my outfit but refunded swiftly, without query.
27 gennaio 2023
Non scritta su invito
Risposta di Larizia
Hi Luisa,
Thank you for your review.
We're so glad you've enjoyed your Larizia experience! :)
-Rachel.
5 ⭐️ Service
The delivery time and price was brilliant as was the return process and refund. On this occasion the purchase wasn’t for me but I would highly recommend this company for their service and products.
25 gennaio 2023
Non scritta su invito
Risposta di Larizia
Hi Michelle,
Thank you for the review.
We're very glad you've enjoyed your Larizia experience.
-Rachel.
Arrived on time and good quality.
Arrived on time and good quality.
Excellent customer service when I asked questions.
18 gennaio 2023
Non scritta su invito
Risposta di Larizia
Hi Slim,
Thank you for your review.
We're happy to hear that you've enjoyed shopping with us and that we were able to assist with your queries.
-Rachel.
Great price and very quick delivery
14 gennaio 2023
Non scritta su invito
Risposta di Larizia
Hi Martin,
Thank you for the review.
We're happy to hear you've enjoyed shopping with Larizia.
-Rachel.
Fabulous shoe
Fabulous shoe, great price! Beautifully packaged and very timely delivery
17 gennaio 2023
Non scritta su invito
Risposta di Larizia
Hi Kelly,
Thank you for the review.
We're glad you've enjoyed shopping with us.
-Rachel.
Delivery was quick
Delivery was quick! The trainers were in perfect condition. It was more than expected.
11 gennaio 2023
Non scritta su invito
Risposta di Larizia
Hi Taylor,
Thank you for your review.
We're very glad to hear you're happy with your Larizia shopping experience!
-Rachel.
Awesome service !
Very impressed at how quick I got my order and I live in Canada !! Like 4 days!!
12 gennaio 2023
Non scritta su invito
Risposta di Larizia
Hi,
Thank you for the review.
We're very happy to hear you've enjoyed shopping with us and with how quickly the item arrived!
-Rachel.
Ordered wrong size by mistake
Ordered wrong size by mistake. This was put right with minimum fuss.
6 gennaio 2023
Non scritta su invito
Risposta di Larizia
Hi Stephen,
Thank you for your review.
We're glad you've enjoyed shopping with Larizia and that we could resolve the size mistake for you.
-Rachel.
Excellent and fast response
Excellent and fast response! Very happy customer with cute new shoes!!!!
3 gennaio 2023
Non scritta su invito
Risposta di Larizia
Hi Cathy,
Thank you for your review.
We're very happy to hear you've enjoyed shopping with us and that you're happy with your new trainers!
-Rachel.
Amazing bag and fast delivery.
17 gennaio 2023
Non scritta su invito
Risposta di Larizia
Hi Saloomys,
Thank you for the review.
We're glad you've enjoyed shopping with us and that you're enjoying your new bag.
-Rachel.
Speedy delivery and pricing very…
Speedy delivery and pricing very reasonable
29 dicembre 2022
Non scritta su invito
Risposta di Larizia
Hi Jeanette,
Thank you for your review.
We're glad you've enjoyed shopping with us.
-Rachel.
My recent purchase and the after care…
My recent purchase and the after care from your customer service team has been excellent. I initially made enquiries about returning my item and this process was explained to me fully by the customer service team. I would recommend purchasing from this company.
11 gennaio 2023
Non scritta su invito
Risposta di Larizia
Hi Gary,
Thank you for your review.
We're very happy to hear you've enjoyed shopping with us, and that you found our process easy to use.
-Rachel.
Exactly what I was searching for.
Wide selection of products.
Ordering was quick and easy.
Delivery was fast, free and on time.
Packaging was simple but elegant.
I’m coming back.
5 gennaio 2023
Risposta di Larizia
Hi Steven,
Thank you for your review.
We're glad to hear you've enjoyed shopping with us, and we look forward to seeing you online with us again!
-Rachel.
I’m trying to return an item but am…
I’m trying to return an item but am finding this virtually impossible. I arranged on line for the courier to collect it. The courier did not attend, no explanation, nothing. I’ve rescheduled another collection and sent a message to the courier company you use . Again, no response . This would definitely put me off buying from this company again!
2 gennaio 2023
Risposta di Larizia
Hi Gary,
We're sorry that you've been struggling with your return.
As I mentioned on the phone, we do use a return courier that collects, so I'm unsure exactly how you've tried this with DPD.
Please follow the steps in the email I sent you to return your item.
Your return will then be processed within 2 days of us receiving it back from the return courier.
Please don't hesitate to contact me either by phone or email if you struggle at all with the return process.
-Rachel.
Risposta di Larizia
Hi LJ,
Thank you for your review.
We're glad you've enjoyed your experience with Larizia.
-Rachel.
Perfecto
El producto era exactamente el que compré, llegó rápido y en perfectas condiciones.
Superb!
5 dicembre 2022
Non scritta su invito
Risposta di Larizia
Hi Marta,
Thank you for the review.
We're glad you've enjoyed shopping with us and that you're happy with your boots!
-Rachel.
The yoga mat was a Christmas present…
The yoga mat was a Christmas present and very favourably received. Can't give the extra star due to the problems with delivery, which were down to the haulier employed.
19 dicembre 2022
Non scritta su invito
Risposta di Larizia
Hi Valerie,
Thank you for your review.
We're glad you've enjoyed shopping with us and that the gift was received well!
-Rachel
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