Langley Compass Group Recensioni 70

Whilst the service received with issues was good. One of our tills stopped working and our contract was for 2, even though they knew we were now down to 1 till they still auto renewed the contract for 12 months for the 2 tills. I called and spoke to Richard, after a number of calls he said they could amend the contract to 1 till and backdate it so credit the extra we had paid - although i have now chased many times to get this done but keep getting ignored and they continue to take the money for the 2 tills this has now dragged on for 6 months - totally dissatisfied.

the matter is currently being looked into by Michael Dobson - will see if we are able to sort the issue out

the issue has now been sorted out and i am happy with our service agreement and the assistance i get where we are if the situation had been resolved quickly i would have given 4 or 5 stars

Super impressed by their high level of customer service. Always helpful and professional.

Absolutely brilliant support – super efficient, helpful and always quick to respond. Every time I’ve needed help, the team has resolved the issue swiftly and professionally. Highly recommend!

I've had the pleasure of working with Richard Vickers for over 12 years and, more recently, with Langley Compass Group. Throughout, the service, support, and advice on POS systems have been outstanding. Richard’s knowledge, professionalism, and dedication have made a real difference for both myself and my clients. Langley’s till systems and overall support come highly recommended!

Michael. Dobson has given us outstanding customer service well above our expectations- he’s been kind and courteous throughout sorting our issues out and now we can make full use of the back office systems that were a big puzzle to me personally- Ben and Adil have also been very kind and helpful and we are very happy with your systems and especially all the staff who help and support us - thank you

Great, very fast, I am pleased with the resolution.

LCG identified potential IT issues for our business and have quickly arranged to implement systems and equipment improvements to key Bar Services.

As usual Leigh was super quick to deal with our most recent request .
Great customer service!

Thank you Rory for sorting my scanning issues!
Very helpful

Quick and very responsive

Quick resolution top question based upon knowledge of Sanjay.

Adil, was most helpful again

Adil was very helpful dealing with a number of issues we were having, he dealt with them promptly and professionally and kept calling me back when having signal issues and all this late on a Friday evening.
Thank you very much Adil

very quick response excellent service

As usual - Excellent service with prompt and efficient resolution of issues

Very responsive