Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più

Scopri cosa dicono le persone

Valutata 5 stelle su 5

The rings are stunning. It has not tarnished or anything. Still just as sparkly as when it came in and I wear it everyday. It looks beautiful especially for the price. Its worth every dollar spent.

Valutata 1 stelle su 5

Bait and switch company. They advertise shipping via USPS/Fedex, they indicate they are located in U.S. but in reality, shipment comes from China. They say 7-12 business days but it doesn't even ship... Leggi di più

Valutata 5 stelle su 5

Gorgeous! I purchased a 2-carat, 2-ct, Square Princess Cut Staircase Promise Engagement Wedding Moissanite Ring in White Gold. I was a little skeptical about the beauty of the moissanite diamond. Howe... Leggi di più

Valutata 5 stelle su 5

I’ve purchased two pieces of jewelry from Lakewood’s and I have nothing but good things to say. The website is user friendly, the prices are perfect, the jewelry is beautiful and the communication has... Leggi di più

Dettagli dell'azienda

  1. Gioielleria

Scritti dall'azienda

Founded in 2016, Lane Woods Jewelry set out with a passion for exceptional craftsmanship and a mission to make high-quality jewelry accessible to all. We’ve redefined fine jewelry by blending unparalleled artistry with a commitment to sustainability. Using lab-grown moissanite and recycled metals, we craft ethically sourced pieces that celebrate individuality, emotion, and timeless elegance. At Lane Woods, we prioritize convenience and a stress-free shopping experience. We are always available to you with expert support via live chat and email. Our jewelry experts do not take commissions, ensuring that every recommendation is focused on finding you the perfect piece of jewelry. Our fine jewelry selection is unparalleled – we have hundreds of options for you to choose from. Each engagement ring and fine jewelry piece is made by skilled artisans to ensure quality and beauty. We also offer a 30-day return and exchange policy and a best price guarantee, so you can shop with confidence knowing you are getting the best value. Lane Woods jewelry is our pursuit and persistence of beauty, and we hope that they will accompany you through every important moment.


Informazioni di contatto

4,3

Eccellente

TrustScore 4.5 su 5

94 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Ha risposto al 100% delle recensioni negative ricevute

Solitamente risponde entro 48 ore

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Smooth transaction

Smooth transaction, beautiful craftsmanship, and great attention to detail. Very happy with my purchase from Landwoods Jewelry.

19 settembre 2025
Non scritta su invito
Valutata 3 stelle su 5

Good for the cost

Ring arrived in estimated time frame. I ordered a 3 carat diamond but I received closer to 1 carat. Ring is beautiful but did arrive a little dirty.

26 maggio 2025
Non scritta su invito
Valutata 1 stelle su 5

My husband purchased a ring for me 2…

My husband purchased a ring for me 2 years ago and the stone fell out. On the website it states the lifetime warranty stands as long as you own the ring. And they also say they stand behind stone securement and will repair a ring if the stone falls out. However they are refusing to do that because it has been longer than a year, even though that stipulation is not stated anywhere in their warranty.

27 maggio 2025
Non scritta su invito
Logo di Lanewoodsjewelry

Risposta di Lanewoodsjewelry

Thank you for reaching out to us regarding your ring. We sincerely apologize for the inconvenience you’ve experienced and appreciate your patience as we address your concern.

Upon reviewing our Lifetime Warranty policy, we want to clarify that our coverage specifically applies to manufacturing defects only. This includes:

1. Defects in materials or workmanship (e.g., issues arising from the crafting of the jewelry).
2. Stone securement due to manufacturing defects (e.g., improper setting during production).
3. Metal or finish issues caused by manufacturing defects (noted to typically occur within the first few weeks of wear).

While we understand the stone fell out after two years of ownership, our warranty does not cover damage resulting from normal wear and tear, accidental damage, or improper care (e.g., impacts, daily friction, or lack of regular maintenance). As your ring has been worn for an extended period, the issue is likely due to factors outside of manufacturing defects.

We recommend having your jewelry inspected by a professional jeweler to assess the cause of the stone loss and explore repair options. For future care, we suggest regular maintenance (e.g., checking settings and cleaning) to help prevent such issues.

Thank you for your understanding. If you have further questions, please let us know.

Valutata 5 stelle su 5

Beautiful ring

I've had this ring for almost 3 years now. Still looks as good as new. Just added two wedding bands from Lane Woods too. Completely in love with the whole set.

1 marzo 2025
Valutata 2 stelle su 5

Waste of money

The jewelry quality is mediocre at best, definitely not worth the price. It took three weeks to arrive, and the customer service was unhelpful and unresponsive throughout the process. Additionally, the website fails to mention that the jewelry is made in China, which feels misleading. Wouldn't recommend.

14 febbraio 2025
Non scritta su invito
Logo di Lanewoodsjewelry

Risposta di Lanewoodsjewelry

Hi,

Thank you for sharing your feedback with us. We sincerely apologize for the disappointment you experienced with your recent purchase.

We understand your concerns about the jewelry quality and the delivery time. We are constantly working to improve our product offerings and shipping processes to ensure a better experience for our customers.

Regarding customer service, we deeply regret that we did not meet your expectations. We are committed to providing excellent service and will be taking steps to address this issue.

We value your feedback and want to make things right for you. Please reach out to us directly at support@lanewoodsjewelry.com, and we will be happy to discuss a solution that meets your satisfaction.

Thank you for your understanding and patience.

Sincerely,

Valutata 1 stelle su 5

Bent setting DON'T BUY THIS JUNK

Finally received my ring after about 6 weeks. I wore it for less than 2 months and the mounting bent. Lane Woods asked me to send it in for repair and a repair fee. Will never buy from them again! If I could have given them 0 stars that would've been more appropriate.

21 febbraio 2024
Non scritta su invito
Logo di Lanewoodsjewelry

Risposta di Lanewoodsjewelry

Best Mrs. Taylor,

Thank you for reaching out to Lanewoods Jewelry. I'm truly sorry to hear about the issue you've encountered with your ring. I understand how disappointing it can be, especially after waiting for some time to receive and enjoy your purchase.

From the images you provided, we've carefully analyzed the situation and have determined that the bending of the ring is due to factors related to handling or use, rather than a manufacturing defect. However, please know that we value your satisfaction and the quality of our products immensely.

We are pleased to offer you a repair service for your ring. We strive to maintain our commitment to quality service and would be delighted to assist you in restoring your jewelry to its original condition.

If you would like to proceed with the repair, kindly contact us at our dedicated email address: support@lanewoodsjewelry.com.

We understand your concerns and appreciate your patience. Our team is here to ensure that your experience with Lanewoods Jewelry remains positive, and we're committed to addressing any issues promptly and efficiently.

Thank you for your understanding and for choosing Lanewoods Jewelry. We look forward to hearing from you soon and to assisting you with the repair of your ring.

Best regards,

Valutata 1 stelle su 5

Just your run of the mill scammers…

Please don’t order from this company! The reviews under individual products on their site are kind of real in that they steal them from other sites. I went through them and they screwed up several times. My engagement ring is from Charles & Colvard (a lot of customers will abbreviate C&C when writing about them online) so I know their jewelry well and have read a lot of their on site reviews. I came upon this company looking for a similar but cheaper option to use for my wedding band until I can afford the one I actually want from Charles & Colvard. This company has copied reviews from C&C’s website and forgotten to edit the mention of C&C or Charles & Colvard out of the reviews they transferred over. If you look carefully some of the reviews on their site praise C&C. That’s the first and most obvious sign this site is a scam.

I went ahead and did some digging and talked to people who have been unfortunate enough to fall for the trash this company is selling. And by trash I mean their whole presentation/promises because you’d be lucky to get anything at all and if you do, I’m certain it would be trash. The only legit positive reviews seem to be from people who were given free products for their reviews. The others are clearly fake. It’s clear they send influencers quality pieces to get “ordinary” consumers to trust them and why not? The influencer isn’t lying… they actually got something good and for free. But when it comes to what they send every day customers, IF they even send it, that’s not the case. Different pieces from the pictures or they don’t send your order at all and zero communication once you ask for a refund. Also not an American company or located in America.

20 novembre 2024
Non scritta su invito
Valutata 1 stelle su 5

I bought a Moissanite ring from Lane…

I bought a Moissanite ring from Lane Woods initially a few months back, and although it took nearly a month to receive the ring, and I had some issues with the quality of the metal used I decided to buy a different ring. It was over $300 U.S because I decided to buy in white gold. Once again, I had to wait a month to get my ring (which was shipped from China) and when it arrived - the size was clearly wrong. I immediately emailed Lane Woods and their response was truly astonishing - they blamed me and claimed "I didn't know how to measure my finger". Are you kidding me? I'm 50 years old and know perfectly well what size my ring finger is. Then they said they are willing to exchange but wanted $20.00. Then they offered to refund, but would only refund only about 2/3 of the amount I paid and then when I told customer service that was not acceptable - they started attacking me personally?! This company is not legit. They pulled a bait and switch and then try to extort you when you complain that you didn't receive what you were promised. I will never deal with them again and doubt I will get what I paid for.

18 novembre 2024
Non scritta su invito
Valutata 1 stelle su 5

Believe the 1 star reviews!

Ordered 2 sterling silver rings in June, received rings about 3 weeks later. This was my second purchase (first was about 3 years ago, loved my ring but sadly lost it at Disney) after about a week I noticed the stone getting cloudy. I would have to clean the ring at least once a week. Fair enough for the price point (300ish for 2 rings). We’re now in October and both rings are tarnishing and cloudy. I have to clean the rings multiple times a day. Brought in to a jeweler thinking it’s me, and he confirmed, you didn’t get what you paid for. Reached out to Lane Woods and asked what could be done. They advised sending it back for an exchange or refund. I mailed the rings and emailed tracking and asked for the refund, because for 300ish dollars I shouldn’t be cleaning my rings a few times a day. The email back stated ooops sorry for the inconvenience, we can only exchange the items because it’s been too long. It’s been 3 months of me having the rings…I’d like a refund. They’re refusing and did not make the correction until AFTER the rings were being sent back. At this point I feel like I’m out of pocket for the money. But I can at least warn others…don’t expect these rings to last more than a month or so. And don’t expect to get what you see written on the website. 😔
Update: I was sent a new and improved ring! It is now a month old and can’t be worn as the silver has all come off. Lane Woods reached out to know if I’m satisfied and to ask me to take down my review. Now I have a second 300$ set of rings that can’t be worn. I’ll keep the review up. And judging by their 2.9 star rating…others are getting scammed also. Never again!

9 ottobre 2024
Non scritta su invito
Valutata 1 stelle su 5

Horrible customer service

Horrible customer service. Nice products but would NOT recommend, no follow through, take days to respond, I do not believe management exists. Currently dealing with a breach of security regarding my personal banking

13 settembre 2024
Non scritta su invito
Logo di Lanewoodsjewelry

Risposta di Lanewoodsjewelry

Hi Kate,

Thank you for taking the time to share your feedback with us. We are truly grateful that you appreciate our jewelry products despite the recent experience with our customer service response time.

We sincerely apologize for any delay in our responses that may have caused you inconvenience or dissatisfaction. Please know that we value your feedback greatly and are constantly striving to improve our customer service experience.

If you have any further questions, concerns, or need assistance with anything related to your purchase, please don't hesitate to reach out to me directly. I am more than happy to help you with any issues you may have.

Your satisfaction is our top priority, and we will continue to work hard to ensure that our customer service meets your expectations in the future.

Thank you once again for your understanding and support. We look forward to serving you better in the future.

Best regards,

Valutata 2 stelle su 5

My boyfriend just bought me a ring from…

My boyfriend just bought me a ring from here. I’ve been super excited to get it. He was charged 3 times! So he just reached out to them via email and he’s being accused of lying! So he wrote back with a screenshot of the bank statement! If this is how you treat paying customers, I don’t want the ring anymore! We will be buying elsewhere!

28 luglio 2024
Non scritta su invito
Logo di Lanewoodsjewelry

Risposta di Lanewoodsjewelry

Hi Delaney,

Thank you so much for your recent purchase and for taking the time to share your feedback with us. We are thrilled to hear that you like our jewelry products!

However, we are deeply sorry to learn that our service did not meet your expectations in terms of response time. Please accept our sincere apologies for any inconvenience this may have caused you.

We strive to provide excellent customer service and are constantly working to improve our response times. Your feedback is invaluable to us, and we will use it to make necessary adjustments to better serve our customers in the future.

If you have any further questions, concerns, or need any assistance with your purchase, please feel free to reach out to me directly. I am here to help and ensure that your experience with us is positive and satisfying.

Thank you again for your understanding and support. We look forward to serving you better in the future and hope to have the opportunity to earn your trust and satisfaction once more.

Best regards,

Come funziona Trustpilot

Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.

Le aziende possono raccogliere recensioni tramite inviti automatici. Queste recensioni sono etichettate come verificate perché è ovvio che si basano su esperienze reali.

Scopri di più sui diversi tipi di recensioni.

Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.

Scopri di più su come vengono gestite le recensioni su Trustpilot.

Ecco qui 8 consigli per scrivere delle ottime recensioni.

La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.

Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.

Scopri di più