Rockar Land Rover Recensioni 

1001
•
TrustScore 4.5 su 5

4,3

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Valutata 1 stelle su 5

What a poorly run service they called me today after booking a test drive to tell me the cars are out for loans, when i asked do you have any cars i can test drive they said not for saturday which i b... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Excellent, I bought my Range Rover Evoque from Rockar Land Rover and I have found the whole process from purchase to delivery to be seamless. Helpful, approachable and a refreshing change to other JLR... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Having purchased a 3.5-sec BMW iX M60 decided it was time to sell my V8 F Type Jag. Very sad day; so went to Landrover garage and test drove a more practical Defender D300 130 X-Dynamic HSE. This got... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Although we did not end up purchasing a vehicle through JLR Rockar. Our experience in the Canary Wharf dealership with Chloe was really great. We spoke about our needs for buying a car through PCP. Sh... Leggi di più

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Dettagli dell'azienda

  1. Rivenditore di veicoli a motore

Scritti dall'azienda

Love buying the car you love with Rockar. The exciting new way to buy your car. Set your budget, find your new vehicle, then checkout online. Alternatively, you can pop in and see us at our digital store in Cabot Place, Canary Wharf where you will be able to experience our exciting new space, talk with our friendly experts, explore and test drive the latest Land Rover models. Our team is passionate about finding you the Land Rover you love, and helping you love buying it. Interested? Visit us online today.

Complimentary Home Delivery

Your new Land rover in as little as 1 week

Experience the ultimate in convenience and luxury. When you purchase your new Land Rover with Rockar, we’ll deliver it directly to your doorstep — at no extra cost. Your Land Rover journey starts online and can end with the keys in your hand in as little as 1 week. No showroom queues, no pressure — just a seamless experience backed by expert advice and a premium delivery service. It’s luxury, delivered.

Informazioni di contatto

4,3

Eccellente

TrustScore 4.5 su 5

1K recensioni

5 stelle
4 stelle
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Non risultano inviti alla recensione recenti

Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative

Ha risposto al 100% delle recensioni negative ricevute

Solitamente risponde entro 48 ore

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

4,3

Tutte le recensioni

(1001)

10 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

New car from Rockar

Having had very poor experiences with other JLR dealerships I thought I'd give Rockar a try and buy the car online. What a great experience from start to finish - easy online process and very helpful staff just a call away when I needed more info. I visited Canary Wharf as well and the experience was the same - very helpful. New car delivered this week to my doorstep with a really information 30 minute handover. I couldn't be happier with the car and the buying experience (plus the treat I found in the boot). I would recommend Rockar without hesitation. Special shout out to Juliet in the online team for her help.

14 novembre 2023
Non scritta su invito
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Risposta di Rockar Land Rover

Hi Mark, thank you for taking the time to write this wonderful review. We're thrilled your enjoyed your Rockar experience. Thank you again and we hope you love your new car... and your treat! Rockar :-)

Valutata 5 stelle su 5

It was really a great experience to drive defender 130.I feel so great to drive this car though I was using Evouke before. Everybody should have taste of this car in life time

It was really a great experience to have car from Rockar.
Rockar canary wharf team Evelina, Arizona, Alina , head office customer services Amy, Christian , delivery person Shaye all are excellent people ever. They are supper friendly and professional.
They are supper good to resolve queries- specifically Evelina.

31 ottobre 2023
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Risposta di Rockar Land Rover

Hi Mohammad, thank you for your wonderful review. We'll be sure to pass this onto the teams! Thank you again, and we hope you love your new Land Rover. Rockar :-)

Valutata 5 stelle su 5

Richard at Rockar personally helped me…

Richard at Rockar personally helped me through the ordering process, so personal service and contact so important to me. Everything explained step by step.

7 novembre 2023
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Risposta di Rockar Land Rover

Hi Pauline, thank you for leaving a 5 star review. We'll be sure to pass this onto Richard and the Online Experience Team. Thank you again and we hope you love your new Jaguar! :-)

Valutata 5 stelle su 5

Very happy with service

Very happy with service , very helpful, polite, and very easy.

23 ottobre 2023
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Risposta di Rockar Land Rover

Hi Lorraine, thank you for taking the time to leave a 5 star review. We're thrilled you we're happy with the service. Enjoy your new Land Rover! Rockar :-)

Valutata 5 stelle su 5

Juliet was great of locating a car for…

Juliet was great of locating a car for me and got me a great car higher specification than we wanted for similar money and great service

20 ottobre 2023
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Risposta di Rockar Land Rover

Morning Chris, thank you for your wonderful review! We'll be sure to pass the feedback onto Juliet and the team :-) We hope you love your new Land Rover!

Valutata 1 stelle su 5

NEVER BUYING A JAGUAR CAR AGAIN!!!

Completely unreliable car spending more time in the garage than on the road. I have taken the car in almost 8 times now over the last 2 years for the same problem, and each time I am asked to pay the 'investigation fee' over and over again. Despite the fact that after every investigation and repair the fault continues to show up again.

The fault reappeared showing a warning that I would be unable to restart the engine, so I called ahead to the garage and I was asked to bring the car in on Monday. On arrival, I was instead told there was no availability to take the car in and was instead asked to come back in 2 weeks time. I told them I might not be able to start my car up to bring it to them, but still turned me away. Despite the fact that they have failed to fix my car and left me in this situation, they still wouldn't keep my car on site. Shockingly unreliable car, and dreadful service. Since the service team have failed to fix the fault themselves they have resorted to 'blaming my driving style' for the fault, so they can continue to justify their fee. I have never experience such awful car service in my life.

16 ottobre 2023
Non scritta su invito
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Risposta di Rockar Land Rover

Hi Syed, we understand these issues can be frustrating, the Diesel Particular Filter regeneration process does depend on driving style and can often lead to a build up of soot and blockages in the system. Our Aftersales Team have advised on how this can be prevented and are always on hand for further assistance if required. Please feel free to contact us on 0330 088 8730 or email jlrservice@rockar.com if you require any support.

Valutata 5 stelle su 5

Great customer experience

Great customer experience. Richard, who was the sales agent, was extremely helpful and made the entire process extremely pleasant and easy. I will highly recommend Rockar and would use them again.

13 ottobre 2023
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Risposta di Rockar Land Rover

Hi Manraj, thank you for taking the time to leave us a 5 star review. We'll be sure to pass the feedback onto Richard and the team. We hope you love your new Land Rover :-)

Valutata 5 stelle su 5

5* Service

Great service from start to finish. Special mention to Alina (Canary Wharf branch) and Pauline and Amy (Online Team) who were really helpful throughout and made the whole process of purchasing my new car so easy! Would definitely recommend purchasing from Rockar.

28 settembre 2023
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Risposta di Rockar Land Rover

Morning Fred. Thank you so much for your wonderful review. We will pass this onto Alina and the store team as well as Pauline and Amy at the head office! We hope you love your new Land Rover :-) Rockar

Valutata 5 stelle su 5

Evelina was very helpful and she help…

Evelina was very helpful and she help me build my dream car with best options

10 ottobre 2023
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Risposta di Rockar Land Rover

Hi Dastan, thank you for leaving us a 5 star review! We'll pass your feedback onto Evelina and the team in store. Thank you :-)

Valutata 5 stelle su 5

Excellent service from Pauline

Excellent service from Pauline, a handful of messages back & forth and the car is ordered from stock.

10 ottobre 2023
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Risposta di Rockar Land Rover

Thank you John for your 5 star review! We'll be sure to pass this into the Pauline and the team! Thank you and we hope you love your new car! Rockar :-)

Valutata 5 stelle su 5

Excellent service with clarity of…

Excellent service with clarity of price. Also very informative and patient.
I would really recommend Juliet.

18 settembre 2023
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Risposta di Rockar Land Rover

Hi, thank you for your 5 star review! We'll be sure to pass this into the Juliet and the team! Thank you and we hope you love your new car! Rockar :-)

Valutata 5 stelle su 5

Excellent service and a gorgeous car

Excellent service from Rockar throughout. A smooth process and a gorgeous car. Car delivered to my doorstep on time. Features were explained at handover. After service was fantastic. Thanks Rockar and a special mention to Jenny who was great. I wouldn’t hesitate to use you again.

13 settembre 2023
Non scritta su invito
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Risposta di Rockar Land Rover

Hi Angela, we love this review! We'll be sure to pass this into the Jenny and the team! Thank you and we hope you love your new car! Be sure to share your new Land Rover with us on social media @rockarlandrover when it arrives! Rockar :-)

Valutata 5 stelle su 5

Amazing Team Evelina Amy Christian we’re all amazing…

Evelina Amy Christian we’re all amazing
Never purchased car from England so was big challenge but these guys made it work thank you get my new car on 20 th September so all good.

5 settembre 2023
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Risposta di Rockar Land Rover

Hi Jacqueline, we love this review! We'll be sure to pass this into the team! Thank you and we hope you love your new car! Be sure to share your new Land Rover with us on social media @rockarlandrover when it arrives! Rockar :-)

Valutata 5 stelle su 5

Fantastic Service

Quick turn around on my pre owned Jaguar F Pace

Great communication via email. Recommend this branch for anyone's Jaguar or Landrover needs

7 settembre 2023
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Risposta di Rockar Land Rover

Hi Antone, thankyou for leaving us a 5 star review. We hope you love your Jaguar F-Pace. Be sure to share your new love with us on social media @rockarjaguar

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