Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più

Scopri cosa dicono le persone

Valutata 1 stelle su 5

Habe meine Subscription erneuert. Zahlung wurde eingezogen, aber es hat nicht funktioniert. Die Funktionen der Webseite machen den Eindruck als seien sie von Amateuren programmiert worden. Ich würde m... Leggi di più

Valutata 1 stelle su 5

The most expensive & worst AI singing voice converter site. None of the models end up sounding anything like the actual singer. At least you can download WAV files, but that's a small consolation.

Valutata 1 stelle su 5

What is going on with this site? Their recent history shows several people have had the same experience I had of paying, receiving nothing, and no replies. Previously according to trustpilot they repl... Leggi di più

L'azienda ha risposto

Valutata 4 stelle su 5

Paid for their basic membership, after payment nothing in my account changed. Tried uploading a 1 minute, 3MB clip to the Ariana Grande model but kept getting the warning "filesize is too large" e... Leggi di più

Dettagli dell'azienda

  1. Azienda di software

Scritti dall'azienda

Lalals is the world's most advanced AI voice transformation platform. You can sound like other people, podcast as if you were Joe Rogan, sing like you're Beyoncé and rap like you're Drake.


Informazioni di contatto

2,7

Scarso

TrustScore 2.5 su 5

44 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non risultano inviti alla recensione recenti

Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative

Ha risposto al 66% delle recensioni negative ricevute

Solitamente risponde entro 1 mese

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

2,7

Tutte le recensioni

(44)

6 recensioni negli ultimi 12 mesi

Scrivi una recensione
Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 1 stelle su 5

dont work

The voice model I want to use isn't working; even though I haven't used any credits, I can't even get a refund for my subscription—it's a terrible site.

14 ottobre 2026
Non scritta su invito
Valutata 1 stelle su 5

Scam

Scam. I can't cancel my subscription and I KNOW it's all a part of their plan.

16 settembre 2026
Non scritta su invito
Logo di Lalals

Risposta di Lalals

Thank you for taking the time to share your feedback. We apologize for any frustration or difficulty you have experienced. We aim to ensure that managing account preferences and subscriptions is clear and straightforward for all users.

To assist you with your subscription status and ensure your account is reviewed properly, please reach out to our team directly at support@lalals.com. We are available to help address your request.

Valutata 5 stelle su 5

GREAT I LOVE IT

GREAT I LOVE IT

21 luglio 2026
Non scritta su invito
Logo di Lalals

Risposta di Lalals

Thank you for your feedback. We are thrilled to know, you are enjoying lalals.

We truly appreciate your feedback as we work to make your experience even smoother. If you encounter any issue feel free to each us at support@lalals.com

Valutata 5 stelle su 5

Helpful customer service

Customer service representative was helpful and accommodating to my request. She was responsive to my emails.

23 giugno 2026
Non scritta su invito
Logo di Lalals

Risposta di Lalals

Thank you for taking the time to share your feedback. We are thrilled to hear that our customer service representative was helpful, accommodating, and responsive to your emails.

We truly appreciate your feedback as we work to make your experience even smoother. If you encounter any issues, please feel free to reach out to us at support@lalals.com.

Valutata 5 stelle su 5

I make content for my online business…

I make content for my online business and I don't always have time to record myself talking, someone told me about voice cloning so I gave it a try and it was really easy with Lalals.
It saved me a ton of time and I recommend it for that!!

25 marzo 2026
Non scritta su invito
Logo di Lalals

Risposta di Lalals

Thank you for your feedback. We are thrilled to know, you are enjoying lalals.

We truly appreciate your feedback as we work to make your experience even smoother. If you encounter any issue feel free to each us at support@lalals.com

Valutata 1 stelle su 5

Frustrating from start to finish

Frustrating from start to finish — the whole thing is nearly unusable, the quality is nowhere near what’s advertised, and it’s ridiculously overpriced for what you actually get. Overall, a genuinely bad experience that I wouldn’t recommend to anyone.

30 novembre 2025
Non scritta su invito
Logo di Lalals

Risposta di Lalals

Thank you for taking the time to share your feedback. We’re genuinely sorry to hear that your experience with lalals was frustrating and didn’t meet your expectations.

This is not the experience we aim to provide. Feedback like yours is important to us, as it helps for improvements. If you’re open to it, we’d appreciate the opportunity understand what specifically didn’t work for you so we can look into it further.

Feel free to contact us support@lalals.com, we will be happy to assist you. Thank you again for your feedback

Valutata 5 stelle su 5

I am a producer and I used a vocal…

I am a producer and I used a vocal cloning for a song using lalals. I bough conversion credits and found it nice. I ran into a problem while creating and I reached out to support. I found the support really helpful. The support reached out and my issue was fixed in a couple of hours.

30 ottobre 2025
Non scritta su invito
Logo di Lalals

Risposta di Lalals

Thank you for your feedback. We are thrilled to know, you are enjoying lalals.

We truly appreciate your feedback as we work to make your experience even smoother. If you encounter any issue feel free to each us at support@lalals.com

Valutata 5 stelle su 5

Review text

I am a curious user and I used AI voice cloning and found it really amazing. I used the Robbie McDade 2.0 AI Clone and found it similar to the original. Although sometimes the voice breaks, it is simply the best among other apps I tried.

17 ottobre 2025
Non scritta su invito
Logo di Lalals

Risposta di Lalals

Thank you for your feedback. We are thrilled to know, you are enjoying lalals.

We truly appreciate your understanding as we work to make your experience even smoother. If you encounter any issue feel free to each us at support@lalals.com

Valutata 1 stelle su 5

Was a good page

Was a good page. then prices exploded for the most used voices. also I mean they already steal voices... not also my money

it's even worse. If you have been a member before, they hide the voices you used most behind a massive paywall.

23 ottobre 2025
Non scritta su invito
Logo di Lalals

Risposta di Lalals

Thank you for sharing your feedback. We’re sorry to hear that the recent changes left you feeling disappointed.

We understand how frustrating it can be when pricing or feature availability changes, especially if you’ve previously relied on specific voices or tools.

Our pricing structure is based on usage intensity and licensing costs, which means some voices and features may move into higher tiers over time. That said, we know this can feel unexpected, and we’re actively working on improving transparency around plan features and pricing.

If you’d like to discuss your account or available options further, please feel free to reach out to us at support@lalals.com, we’re happy to help.

Valutata 2 stelle su 5

Product wouldn’t cancel when requested unuseful

I couldn’t get the product to work then I tried to cancel and it’s giving me an error code that says “ event must be a valid enum valuefeedback must json string. I just want my account cancelled and refunded. Username fukutoob1

Full name on account : I’m back

21 ottobre 2025
Non scritta su invito
Logo di Lalals

Risposta di Lalals

We’re very sorry for the confusion and inconvenience you experienced. Our team has already reached out and resolved the issue. The full amount has been refunded to your account.

Please don’t hesitate to contact us at support@lalals.com if you have any further questions or need additional assistance.

Valutata 1 stelle su 5

support only offline and late.. does not work..

support only offline and late..
many many dropouts on the software..
do not!! do not Buy!!!!!

15 ottobre 2025
Non scritta su invito
Logo di Lalals

Risposta di Lalals

We’re very sorry for the confusion and inconvenience you experienced. Our team has already reached out and resolved the issue. The full amount has been refunded to your account.

Please don’t hesitate to contact us at support@lalals.com if you have any further questions or need additional assistance.

Valutata 1 stelle su 5

They won't let me cancel my subscription

8 ottobre 2025
Non scritta su invito
Logo di Lalals

Risposta di Lalals

We’re very sorry for the confusion and inconvenience you experienced. Our team has already reached out and resolved the issue. The full amount has been refunded to your account.

Please don’t hesitate to contact us at support@lalals.com if you have any further questions or need additional assistance.

Valutata 1 stelle su 5

Scam

Scam! they don't give you test credits. 1 credit costs 3 dollars but it doesn't cost you anything. Voice cloning is there, but you can't test it, so it's susceptible to fraud and they don't say how much you need for a clone. plus I found out that LALALA.com is a fake Germany company and not hosted by Germans because it is hosted in the U.S. Not in Germany, which also explains why it is a dollar currency and not a euro. Their digital office is in Germany to make fraud and scams difficult to find. stay away from them because they are dirty scammers. but they are stupid. their service runs on a digatl office and germany rented server. so they fall under the DSA and GDPR law and I am going to sue them for fraud

4 settembre 2025
Non scritta su invito
Logo di Lalals

Risposta di Lalals

Hi Stefan,
We’re sorry to hear about your negative experience and highly apologize for the inconvenience.
We’d like to clarify a few points:

Test Credits – We provide test functionality so users can try the service before committing to a paid plan. If you encountered an issue, please reach out to our support team so we can investigate and assist you directly.

Pricing & Currency – Our pricing is listed in USD to simplify transactions for our global customer base. This does not indicate fraud; it is a standard practice for many international Service providers.

Company Location – LALALS operates internationally, with hosting and business operations in multiple regions to ensure stability and performance. While our company is registered in Germany, servers may be hosted in other countries, which is also common for online services.

Voice Cloning – The voice cloning feature is available, but as outlined in our documentation, certain requirements (e.g., minimum audio samples) are needed for optimal performance. Our support team can provide guidance on this.

We take customer service very seriously and are focused in improving overall user experience. Please contact us at support@lalals.com so we can review your case in detail and resolve any misunderstandings.

Thank you for sharing your feedback.

Valutata 4 stelle su 5

Slow to respond but otherwise good

EDIT: Support finally reached out and reviewed the entire exchange and refunded my money.

I needed the Ke$ha AI for a fun work parody at an event we were having July 22, so I paid the $24 in order to use the feature. I uploaded my mp3 on July 18 and nothing happened. I tried 3 times, and it showed it uploading but there was nothing there. So I reached out to Support. They said try using the remix feature. I replied with a screencap of the menu they guided me to that there was no remix feature in my menu. Nobody ever replied. Their terms of refund say if they are unable to fix your issue within a week, they will refund you. So on July 30 I replied again that it had been over a week without resolution and I would like a refund. They replied that the voice cloning feature is now working. I uploaded again and it is indeed working now, however I still went 10 days without a response and only needed it for the work thing on the 22nd. They responded it was only down a couple of days, but Support never told me it was up, so I could never use the service.

17 luglio 2025
Non scritta su invito
Valutata 1 stelle su 5

Long time supporter to frustrated and disillusioned customer

Man, I'm at my wits end now. I've been a supporter of this service since the beginning. They have just let me down over and over again. My credits keep disappearing. Then they'll restore it. Then they disappear. Then they restore it, but not quite right, etc. It's just a maddening back n' forth.

I can never trust them to get things working right and to honor our deal and arrangement. The performance of the site is frustratingly unpredictable as well. If you guys are reading this, please fix this, or I just have to be done.

12 marzo 2025
Non scritta su invito
Valutata 1 stelle su 5

Does work - it's getting veeery scammy

For months now, I had issues with my subscription. They claimed, they are moving to a new system 2 months ago. Still the pro features I payed for for the last couple of months do not work. AND! I can't cancel my subscription, because I am led to an old version of the website. Which does not work anymore.

I tried a free model to at least do something - got an error - the model does not work anymore at.

I think they just abandoned the project and still take the money.

25 novembre 2024
Non scritta su invito
Valutata 1 stelle su 5

Inability to accomplish the bare minimum of business fundamentals.

I paid for a 1 year Pro Plan in July. (Over 200$) Then they updated their website about 2 months later and I lost all pro features, seems my plan was not transferred to the new website. Their site says “round the clock customer service” but no one will respond to my emails. All I want is what I paid for and a response from customer service. These are the basics of business that every business needs to be able to accomplish. This is a business that can’t even accomplish the bare minimum. The incompetence obviously flows fluidly through this business because If they had just been able to give me what I paid for I wouldn’t to have to be contacting customer service. It’s not like there is a physical product to get to me or there is a service call at my house, no one has to leave the office, all we gotta do is get someone to do their job at the job they are already at and give someone access to the plan they already paid for.
If there is anyone there with even a shred of basic, day 1, bare minimum skills can you please have them respond to 1 of my many emails. Just 1 of the emails, not all of em. We’ll keep it as simple as possible for you. I’ve seen on The Internet that this has happened to multiple people so you are familiar with it. Should be an easy fix by now…that’s giving you the benefit of the doubt you even fixed the problem for anyone else.

19 novembre 2024
Non scritta su invito
Valutata 2 stelle su 5

Can't remove my account

Good Ai models for doing music. But now when I have to remove my payment methods it's almost impossible. Their account management site isn't working

31 agosto 2024
Non scritta su invito
Logo di Lalals

Risposta di Lalals

Sorry you're having trouble removing your payment method. If the account management page isn’t working, please let me know what issue you're seeing, and I can help you directly or escalate it to our billing team.

Valutata 1 stelle su 5

Don't take out a subscription

Hands off, the page looks good and maybe works for 5 conversions, after that it just hangs and nothing works for me. I have tested this twice in 6 months on Pro. The support always says they are working on the site. The fact is, you're being taken for a ride here! Looks good, but is unusable.

8 agosto 2024
Non scritta su invito
Valutata 1 stelle su 5

I paid for Pro Plan

I paid for Pro Plan. The Custom Voice didn't work. The Music AI didn't work either. I reached out to customer service; they replied I had an old account; they were going to upgrade their website; this would solve all problems. They replaced their website, but my prescription plan was not transferred to the new website. I can't use any Pro voices anymore. All this has been going on for about a month.

1 agosto 2024
Non scritta su invito

Come funziona Trustpilot

Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.

Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.

Scopri di più su come vengono gestite le recensioni su Trustpilot.

Ecco qui 8 consigli per scrivere delle ottime recensioni.

La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.

Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.

Scopri di più