Ladiesontherun Recensioni 

The experience wasn’t great at all. Customer service needs improvement. You have to chase them up for your order. Also you might think you’re getting a bargain but it’s actually not

Absolutely excellent site and company I have been using them since Covid days and they always deliver. Highly recommend their services and I can’t wait to pick my hair supplies for my next style next month.

I’ve been using LadiesOnTheRun for years to buy braiding hair and never had an issue. It wasn’t until I placed an order on the 13th August and it literally took an entire month to come, despite delivery supposedly guaranteed after 5 days. I sent a complaint to their support email (which doesn’t work btw) and sent a text to the phone number linked to their Instagram. I never heard back from them. I had to cancel my hair appointment as a result, so I don’t see myself shopping from here again. I wouldn’t have been that arsed if someone had reached out to get something sorted for me, but this company is too unresponsive and hard to get a hold of. I feel they aren’t reliable anymore.

My order number was #2686

I ordered an item from Ladies on the run on 11th June 2025. I was sent an email confirmation receipt, which stated delivery as guaranteed in 5 working days; today is 21st June, and I still haven't received the item. Thank God, I had the sense to save the purchase page as a pdf as it was one of those random websites that you won't remember afterward. I've raised a dispute with my bank to get my money back, but I wanted others to hear about my experience so they would think twice about buying from this merchant.

00:16am
Thanks you for the refund much appreciated.

All products arrived well packaged and in good condition! Super happy with it as very hard to find another store that stocks the products I need, especially at such a good price! I will be ordering again :)

Ladies on the run provide a excellent service and shopping experience with that special touch.

Great quality items, really appreciated their customer service with an item issue and it was sorted very quickly.

Past experiences of shopping with LOTR left me with confidence and peace that they know their business and I wasn’t disappointed x just left it with them to do their ting

It was very easy to order and choose the right product

Discovered this online shop because I was looking for a particular product. The product was out of stock and Ladies on the run was fantastic with getting back to me. I was also offered an alternative product for the same price plus special delivery. Thank you very much for the excellent customer service. It goes a long way in retaining me as a customer.

Ladies On The Run is my go to online shop for all of my afro hair products. It has been amazing to see the product range grow since the website launched and the customer service is always brilliant. The quick response time as well as the handwritten notes in my parcels always make me feel valued as a customer and are the reason I’ll continue to shop here! Thank you LOTR! X