Ksmartsign Recensioni 

2997
TrustScore 4 su 5

4,2

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Scopri cosa dicono le persone

Valutata 5 stelle su 5

Superb product Very good quality and looks very smart, many friends have commented on how impressive it looks and will be ordering one themselves. Ordered on Saturday delivered on Sunday Commen... Leggi di più

Valutata 5 stelle su 5

I was looking for a modern house number sign to replace the old one which was a little tired & becoming difficult to read. I saw an acrylic sign by Ksmart & it fitted the bill perfectly. The sign com... Leggi di più

Valutata 5 stelle su 5

Amazon stated they delivered the sign we ordered and posted it through our letter box. Nothing arrived- we were in all day. Waited in all day- no delivery and impossible to contact Amazon.... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

I’ve bought these signs for me and other family members, including the one where you can attach a ring doorbell they are by far the best and the quality is outstanding ,and a bonus is the fast post... Leggi di più

Dettagli dell'azienda

  1. Arredatore d'interni

Informazioni fornite da varie fonti esterne

We specialise in the design & manufacture of property signs to compliment the front of your property with a house number and street name.


Informazioni di contatto

4,2

Molto buono

TrustScore 4 su 5

3K recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non risultano inviti alla recensione recenti

Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative

Ha risposto al 20% delle recensioni negative ricevute

Solitamente risponde entro 24 ore

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

4,2

Tutte le recensioni

(2997)

9 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 1 stelle su 5

Website and "chat" is appalling

Website and "chat" is appalling. I wanted to know what fonts are available, what type sizes can be used, why there is no template for a house name.....go to "chat" and get a bit that says you have to wait 20 minutes to get the first answer. All the positive reviews on Trustpilot now seem suspicious.

15 settembre 2023
Non scritta su invito
Logo di Ksmartsign

Risposta di Ksmartsign

Hello David, you can CLEARLY see on the website on the left where it says "Text Style" that there is a list of 32 text style choices. Clicking the selected text style then brings up ALL associated signs we have using that text style. It literally could not be any easier.

We also state on the website that there are no previews available (Template as you say) due to there being so many operating systems (smart phones, tablets etc) that it would be impossible to show customers what it would look like. Just like 99% of personalisation sites! Previews are buggy and not a true representation of what a sign will look like so we do not use them.

The online chat took your email address incase your wait was longer than expected, a standard protocol. Looking back at the chat now I can see our CS representative replied to you at 5.03pm when your original chat request started at 4.48pm

As for your comment about our trust pilot reviews being suspicious I shall forward this directly to trust pilot themselves for them to review!

You probably haven't seen our 500,000+ positive reviews on Amazon.... I'm sure you will suspect they are all false too!

Regards, Ben @ K Smart Sign Ltd

Valutata 5 stelle su 5

Fantastic

I recently purchased this product , I was very sceptical about it as the price was cheap . on receiving it I was very impressed by the quality of it . If you are looking for a new sign I suggest you try this you won’t be disappointed .

14 settembre 2023
Non scritta su invito
Valutata 5 stelle su 5

FIVE STARS

I’ve used K Smart a couple of times now and the product and service have been 100%. Slight problem with my first delivery but once I made contact this problem was resolved immediately and without fuss.
I highly recommend using this company and I will be using them again any time I need any of their products.

5 settembre 2023
Non scritta su invito
Valutata 5 stelle su 5

Absolutely fantastic house sign

Absolutely fantastic house sign. It really looks so smart on our house. Packaged perfectly. The instructions were great, included a template that made it super easy for placement.Great value for money.
Really fabulous company. Thank you AAA+

3 settembre 2023
Non scritta su invito
Valutata 1 stelle su 5

If I could give you a worse review i…

If I could give you a worse review i promise I would ,shitehouse of a company. Complete and utter walkers.

27 agosto 2023
Logo di Ksmartsign

Risposta di Ksmartsign

We have no record of emails showing an issue with this order. Could you please send a message to sales@ksmartsign.co.uk describing the issue so we can help?

Valutata 1 stelle su 5

DONT WASTE YOUR MONEY

Don’t buy from this company, the sign just disintegrates after a while. When ordering a replacement they sent to an old address of mine and blamed me for this. Didn’t even check for my address even though the sign was being made for where I lived. When then speaking to customer service they were very rude. I told them I would go else where and was told “ wherever you do order from, make sure to check your address details”. Rude rude rude. Spend your money with a better company.

This has never been cleaned with any products, nice try to blame you customer. I also didn’t call any of your staff any names.

29 agosto 2023
Non scritta su invito
Logo di Ksmartsign

Risposta di Ksmartsign

Hello there and thanks for ordering with us!

Your original sign was ordered in 2021 and for whatever reason the text did degrade (this could be from cleaning agents and usually is - We have 2,000,000+ signs on UK doors and I can state from this a few hundred do degrade and from research this is from users cleaning with very harsh chemicals from under their sinks!).

So regardless of any reason we sent you a new sign out instantly free of charge, no questions asked. You negated to tell us that you had moved house and later told us the sign did not arrive... As a company we lost this sign as it went to your previous address. You then ABRUPTLY began to name call us and told us you would go else where! Our customer service agent after being bombarded with your insults simply and calmly stated to you "Please make sure where ever you order from that you give them your correct delivery address".

We aren't mind readers! Just sign makers!

Regards, Ben @ K Smart Sign Ltd

Valutata 5 stelle su 5

Highly recommended!

I was commissioned by a customer for a name tag, she had found an example of what she wanted somewhere. I went looking and came across K smart Sign Ltd and there I went shopping, discussed this with the customer and they wanted a matte black with gold letters and number. After the order, the customer came back and wanted the letters in silver, I immediately called and it was all no problem, was adjusted and started. Upon arrival, the 1st order turned out to be delivered and after a phone call it was all arranged and I now have the right copy. Big 10 for the service and correct handling, highly recommended!

7 agosto 2023
Valutata 5 stelle su 5

Delighted

Delighted, such a smart sign, looks expensive!
Great communication and very quick delivery.
Would definitely recommend.

24 agosto 2023
Non scritta su invito
Valutata 5 stelle su 5

Impressive house sign

Heard about you through a neighbour so checked it out. Went ahead and ordered. Very impressed. Delivery within three days and took a week to put the house sign up,!!!!! Looks brilliantly impressive
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5 agosto 2023

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