Dramatic improvement on e-commerce website. Search for hard to find products that are also available for backorder. Very good service in store as always good stocking dips and store to store trans... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Dramatic improvement on e-commerce website. Search for hard to find products that are also available for backorder. Very good service in store as always good stocking dips and store to store trans... Leggi di più
L'azienda ha risposto
It was great visiting your Langley store . The amount of products on display is amazing . It was a little crowded but very helpful when trying to determine which product you wanted to purchase One... Leggi di più
L'azienda ha risposto
Their variety of tools and accessories. Although I go to places like Lee Valley for quality tools, KMS supplies "cheap" and disposable tools that last one or two projects then break or fail, or sell l... Leggi di più
L'azienda ha risposto
Our companies have been dealing with KMS Tools for 30 years plus and have always enjoyed the great people and honest values over the years. Changes will always happen in all organization, its called... Leggi di più
L'azienda ha risposto
"KMS Tools & Equipment is an industrial distributor of tools and equipment with 14 locations, an outside sales team covering many major parts of BC and Alberta, plus an active e-commerce website. We sell everything from power tools to compressors, welders, hand tools, woodworking machinery, shop equipment & much more! We are proudly Canadian owned and operated! Our Mission: To provide the Best Value in Tools. We will match or beat any Canadian competitor’s price, right down to cost. We will add our Free industry leading 5-Star Advantage Plan to every Power Tool, Air Tool, Welder or Compressor sold. Best Value Guaranteed!"
19600 Langley Bypass #300, V3A 7B1, Langley, British Columbia, Canada
Ha risposto al 47% delle recensioni negative ricevute
Solitamente risponde entro 1 settimana
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Risposta di KMS Tools & Equipment - Langley
when ever I am in shopping for a Item I saw on line.. my email.. if not in stock at the store.. they take the time to locate and bring to my local store..
also polishers I was not that familiar with they.. the member took time to go over what the difference is and what the buffers.. do.. with the sticks of grit.. with there help I am now enjoying.. my projects.. with comfort.. and success.. over all I find the crew there knowledgeable if they do not know they get someone that does and take the time.. to make sure I walk out with the right tool for the job.. my go to store.. and my family too..

Risposta di KMS Tools & Equipment - Langley

Risposta di KMS Tools & Equipment - Langley
Always have a wide selection of tools. Both name brand & no-name brand tools are competitively priced. Staff is very knowledgeable & helpful.

Risposta di KMS Tools & Equipment - Langley
It was great visiting your Langley store . The amount of products on display is amazing . It was a little crowded but very helpful when trying to determine which product you wanted to purchase
One thing you need to offer is free delivery Amazon is taking over the world but you could compete if free delivery was offered

Risposta di KMS Tools & Equipment - Langley

Risposta di KMS Tools & Equipment - Langley
customer service is mediocre at best.
sales people are dismissive of my knowledge and insist that they know exactly what i need when i haven't even explained my job to them fully.
the one guy i see most is especially condescending and when i asked about the return policy he accused me of "borrowing tools". front desk staff are at least friendly, but the POS system they use must be very out dated as ringing up purchases always seems to take far longer than it feels it should.
i mostly buy my abrasives and other consumables here now. the lathe i purchased here was substandard and required significant rebuilding to function properly.
was comparing online reviews for a Miter saw, but i decided that the brands KMS sells just do not rate high enough for my needs and my experience with the lathe left a sour taste in my mouth.
all in all the prices might be decent, but the service and quality do not compensate for it.
ill keep shopping here for my smaller consumables. but that's all they can expect from me from now on.
First time shopping at KMS Tools and was amazed at the great customer service. Not only did the sales man tell me where the item was located but took me to it. Couldn’t find exactly what I needed but he insisted they had them.
He didn’t give up. He searched until he found it.
Not only was I extremely happy, but he was happy as well.
All the staff were friendly. Highly recommend shopping here if your looking for that odd tool needed for a vehicle repair.

Risposta di KMS Tools & Equipment - Langley
Very polite and great customer service.
Had what I went for no run around. Definetly will be shopping here in Langley BC. more often.
KEEP UP THE GREAT WORK

Risposta di KMS Tools & Equipment - Langley

Risposta di KMS Tools & Equipment - Langley
Good selection and pricing. Stock levels can be checked accurately online. Great stores!

Risposta di KMS Tools & Equipment - Langley
Lots of selection and they have it in stock.
Helpful staff!
What more can I ask for.

Risposta di KMS Tools & Equipment - Langley
KMS Tools is the last, great, tool store!
Unlike a big-box store, there is real service and a real parts department!

Risposta di KMS Tools & Equipment - Langley
Good selection of tools. I’d shop there more often if the staff members weren’t so unapproachable. If I can’t find what I need I just leave and order it online. I would rather wait than feel like I’ve been a burden.
I've been going to kms tools in Langley since it was called House of Tools. Great company and great people.

Risposta di KMS Tools & Equipment - Langley
Easy to find what I was looking for. Staff was friendly.

Risposta di KMS Tools & Equipment - Langley
Picked up Craftsman tool set. Was welcomed with smiles. Staff was very efficient in retrieving my online order. Very positive experience! 👍

Risposta di KMS Tools & Equipment - Langley
I ordered something on a Sunday online and paid for it. I received an email shortly after opening time on the Monday letting me know that it was available to be picked up. Later that morning I travelled to the store, and within a few minutes the item was brought to me. It was all very straightforward.

Risposta di KMS Tools & Equipment - Langley
Friendly, knowledgeable, and always helpful staff. Lots of stock at good prices. Rarely cannot find what I’m looking for.

Risposta di KMS Tools & Equipment - Langley

Risposta di KMS Tools & Equipment - Langley
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