Talked to CSR about Milwaukee promotion, was knowledgeable & friendly. Wish that I could get my tools b4 3-4 weeks because of backlog that I didn’t know it was so long.
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Talked to CSR about Milwaukee promotion, was knowledgeable & friendly. Wish that I could get my tools b4 3-4 weeks because of backlog that I didn’t know it was so long.
L'azienda ha risposto
South Edmonton store has some great staff. One guy spent half an hour going through the advantages and features of different tool cabinets with me. Detailed how each one was built differently (because... Leggi di più
L'azienda ha risposto
The floor staff were absolutely fantastic helping my son and me as we went tru the store. It was at the checkout where I had problems with my gift card not being accepted for my purchase. Even your ma... Leggi di più
Always a great experience at kms tools. So happy they opened up a branch to a more central location. The employees are courteous, bright and helpful. Store is clean, organized and well stocked. Compet... Leggi di più
L'azienda ha risposto
KMS Tools & Equipment is an industrial distributor of tools and equipment with 16 locations, an outside sales team covering many major parts of BC and Alberta, plus an active e-commerce website. We sell everything from power tools to compressors, welders, hand tools, woodworking machinery, shop equipment & much more! We are proudly Canadian owned and operated! Our Mission: To provide the Best Value in Tools. We will match or beat any Canadian competitor’s price, right down to cost. We will add our Free industry leading 5-Star Advantage Plan to every Power Tool, Air Tool, Welder or Compressor sold. Best Value Guaranteed!
51 Avenue Northwest 9515, T6E 4W8, Edmonton, Alberta, Canada
Non risultano inviti alla recensione recenti
Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative
Ha risposto al 55% delle recensioni negative ricevute
Solitamente risponde entro 1 settimana
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

Risposta di KMS Tools & Equipment - Edmonton South
Cause they are the best!!! From the staff to the products they carry. Just 100% amazing.

Risposta di KMS Tools & Equipment - Edmonton South
Went to store looking for a certain product and the staff was very helpful if getting me the correct answer.
Even though they never had what I was looking for.

Risposta di KMS Tools & Equipment - Edmonton South
Great selection in breadth and depth, good pricing. Knowledgeable staff.

Risposta di KMS Tools & Equipment - Edmonton South

Risposta di KMS Tools & Equipment - Edmonton South
The staff is great but I had to return an item for warranty and to get a replacement has been a pain in the rear. It's been a month and a half and still nothing, and all because corporate wants to "streamline". Guys, if you don't want customers to return, just put a sign up.

Risposta di KMS Tools & Equipment - Edmonton South

Risposta di KMS Tools & Equipment - Edmonton South
KMS is my go to store. Whether I need something or not, I love combing the isles. Prices are competitive and customer service is always great.

Risposta di KMS Tools & Equipment - Edmonton South
Great selection and a wide variety of tools,
Staff have always been helpful.

Risposta di KMS Tools & Equipment - Edmonton South

Risposta di KMS Tools & Equipment - Edmonton South
Recently purchased a 13” planer and the salesman thought I didn’t know much about planers because I didn’t hear of a helicoil planer before. But he ensured me that the planer was made in Taiwan. Only when I got it back to the garage was when I noticed large Made In China on the box. So sorry my experience with this tool supplier had been ok up to that point. I may not know what a helicoil planer is or was but I would not bold face lie to a customer just in hopes of making a sale.
Employee told me to find the tool on the back wall, wasn’t there. Rushed to get employee as he’s leaving the area. Caught up with him and he’s expressing he’s inconvenienced. Returns with me to wall, no tool. He goes to the back and comes back with the “display” tool. I’m told its price is $248. When asked if there’s a discount for taking the handled display replies “no”. I ask for it to be re boxed with original papers and instructions, replies “we don’t have it”. I ask if there is someone to speak with about taking the display without instructions for a discount. The employee finds the person in charge on a Saturday that is even more inconvenienced by dealing with me. We come to a whopping $5 discount. The in charge employee comes to the front till with me to advise the cashier to allow a $5 discount. He leaves. The cashier advises me the tool is $268. I say pardon the person in charge and first contact employee both told me $248. Now cashier is inconvenienced and I ask for the in charge employee to come back. He comes back to find out “what now”, then leaves to go check the price and comes back the the tag and code with item number stating $248. Finally I pay and leave. Perhaps one of the most difficult time to leave money with a business and leave with a Milwaukee hedge trimmer known to man.
Feel free to send this to head office in BC

Risposta di KMS Tools & Equipment - Edmonton South
I came in to check out the wood working section you’re staff was very helpful and when they didn’t know something they got a fellow that had the experience that actually worked with the products and gave great hints how to use different tools that I was inquiring about. I will definitely be back and passing along my positive experience to others!!

Risposta di KMS Tools & Equipment - Edmonton South

Risposta di KMS Tools & Equipment - Edmonton South

Risposta di KMS Tools & Equipment - Edmonton South
Delivering parts to my local store from the car parts section is always great. Excellent friendly staff.

Risposta di KMS Tools & Equipment - Edmonton South
I can trust that there is a selection of the best tools, comparable prices and varying deals that beat competitors. For my nitpicky needs Im always checking on what KMS is offering.

Risposta di KMS Tools & Equipment - Edmonton South

Risposta di KMS Tools & Equipment - Edmonton South

Risposta di KMS Tools & Equipment - Edmonton South
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Le aziende possono raccogliere recensioni tramite inviti automatici. Queste recensioni sono etichettate come verificate perché è ovvio che si basano su esperienze reali.
Scopri di più sui diversi tipi di recensioni.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.