Lovely shop at Trentham filled with a beautiful range of garments. Staff were friendly and complimentary about my choices of dressed and tops. Absolutely lovely clothes, so comfortable and eas... Leggi di più
L'azienda ha risposto
Sede
Cambia sedeStone Road, Trentham, ST4 8JG Stoke on Trent, GB
•Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
I visited the store in Trentham Gardens, Stoke at the end of July. The staff were extremely helpful, very willing to make suggestions and they even provided me with all the information I needed to m... Leggi di più
My friend & I often shop (& buy) in The Trentham village. We always seem to find something in the shop that we like & can find clothes that are not in any other shops. The staff are always most h... Leggi di più
L'azienda ha risposto
I bought a few items online which were unsuitable so I took them back to the store in the Trentham Shopping Village. The staff are very pleasant and helpful and processed my returns with no fuss askin... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
Informazioni su Klass - Unit 48 Trentham Gardens
Scritti dall'azienda
Klass is a UK women’s fashion designer and retailer based in the North West of England with a heritage of over 35 years.
We have over 150 stores including standalone stores and concessions throughout the UK and Ireland and our own website selling direct to our customers.
Our customers are at the heart of everything we do. Our customer services team work closely with our warehouse team to ensure that we provide the highest standard of customer care .
We make the latest seasonal trends accessible creating a look and fit that is flattering contemporary and easy to wear - amazing quality and prices.
Seasonal collections are updated every couple of weeks weekly so there is always something new to discover.
Our ranges aim to make the latest seasonal trends accessible to all women whilst capturing a look and fit that is modern, stylish, easy to wear and comfortable — all at amazing prices.
At Klass we cover everything from everyday clothing through to Occasion and Cruise wear not forgetting our Outerwear.
All our garments are manufactured to the highest standards using specifically sourced quality fabrics.
We are constantly developing our collections to ensure we have the latest looks to keep you on-trend every season.
We have over 150 stores including standalone stores and concessions throughout the UK and Ireland and our own website selling direct to our customers.
Our customers are at the heart of everything we do. Our customer services team work closely with our warehouse team to ensure that we provide the highest standard of customer care .
We make the latest seasonal trends accessible creating a look and fit that is flattering contemporary and easy to wear - amazing quality and prices.
Seasonal collections are updated every couple of weeks weekly so there is always something new to discover.
Our ranges aim to make the latest seasonal trends accessible to all women whilst capturing a look and fit that is modern, stylish, easy to wear and comfortable — all at amazing prices.
At Klass we cover everything from everyday clothing through to Occasion and Cruise wear not forgetting our Outerwear.
All our garments are manufactured to the highest standards using specifically sourced quality fabrics.
We are constantly developing our collections to ensure we have the latest looks to keep you on-trend every season.
Our promise to you
Scritti dall'azienda
- Our customers are at the heart of everything we do.
- Our customer services team work closely with our warehouse team and store teams to ensure that we provide the highest standard of customer care. Treating our customers with support respect and kindness.
Tracked 48 Hour Delivery
FREE 48 Hour Delivery On Orders Over £50
Get free 48 hour tracked delivery on all orders over £50
Informazioni di contatto
Stone Road, Trentham, ST4 8JG, Stoke on Trent, Regno Unito
Get 15% Off Your First Order
4,4
Eccellente
11 recensioni
Chiedi ai clienti di scrivere una recensione
Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
Ha risposto al 84% delle recensioni negative ricevute
Solitamente risponde entro 24 ore
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Lovely shop at Trentham filled with a…
Lovely shop at Trentham filled with a beautiful range of garments. Staff were friendly and complimentary about my choices of dressed and tops.
Absolutely lovely clothes, so comfortable and easy to wear for any occasion. They are a good quality and prices are reasonable.
Have purchased more items from the website, as I was so pleased with the compliments I was receiving!
My new favourite place for clothes shopping!!
4 giugno 2026
Risposta di Klass - Unit 48 Trentham Gardens
Good Afternoon Jackie,
It is great to see that you have had an enjoyable shopping experience with us so thank you for letting us know. We look forward to hopefully welcoming you back in the future!
Always a pleasure to go into the shop
Always a pleasure to go into the shop. The staff are always helpful and pleasant.
10 febbraio 2026
Risposta di Klass - Unit 48 Trentham Gardens
Good Afternoon Julie,
It is great to see that you have had an enjoyable shopping experience with us so thank you for letting us know. We look forward to hopefully welcoming you back in the future!
The brilliant Trentham Klass shop
My friend & I often shop (& buy) in The Trentham village.
We always seem to find something in the shop that we like & can find clothes that are not in any other shops.
The staff are always most helpful, kind,amenable & knowledgeable about what they stick, or we could find online.
It is always a pleasure to shop there. Thank you.
2 febbraio 2026
Risposta di Klass - Unit 48 Trentham Gardens
Good Afternoon Angela, it is great to see that you have had an enjoyable shopping experience with us so thank you for letting us know. We look forward to hopefully welcoming you back in the future!
The dress I ordered fitted to the…
The dress I ordered fitted to the correct size and looks lovely on. The material is nice and the price was good in the sale
29 dicembre 2025
Risposta di Klass - Unit 48 Trentham Gardens
Good Afternoon Patricia, thank you very much for taking the time to write us a review. I am delighted to learn that you are pleased with your order.
The lady in the shop was very helpful…
The lady in the shop was very helpful and helped me to choose dresses which suited me
4 novembre 2025
Risposta di Klass - Unit 48 Trentham Gardens
Good Afternoon Karen, It is great to see that you have had an enjoyable shopping experience with us so thank you for letting us know. We look forward to hopefully welcoming you back in the future!
Fast delivery on quality items at a…
Fast delivery on quality items at a reasonable price. Had to return items bought in the sale as they were too big.The return/refund was dealt with in store by a friendly and professional member of staff
30 luglio 2024
Risposta di Klass - Unit 48 Trentham Gardens
Good morning Susan
Thanks for your kind feedback. I'm glad to learn that you are happy with your purchase and our service and I hope we can welcome you back again soon!
Kind Regards Kate - klass.co.uk
Klass Trentham Gardens
I visited the store in Trentham Gardens, Stoke at the end of July. The staff were extremely helpful, very willing to make suggestions and they even provided me with all the information I needed to make an online purchase of a dress, in a size they didn’t have in store. I finished by making three purchases in store and one online later. What excellent value for money! So far I have worn and washed two dresses. No problem washing in a machine.
I shall certainly be visiting the Trentham store again when I am looking to buy for the Autumn/Winter season.
23 luglio 2023
Pleasant and helpful staff.
I bought a few items online which were unsuitable so I took them back to the store in the Trentham Shopping Village. The staff are very pleasant and helpful and processed my returns with no fuss asking if I would like an exchange or my money back. It only took minutes. The items I bought were of good quality but not right for me although I have purchased items from here in the past and been very pleased with them.
8 maggio 2023
Risposta di Klass - Unit 48 Trentham Gardens
Thank you for the feedback Alison pleased to hear the Trentham team were able to help.
Kind regards
Great clothing excellent service free returns
Excellent service and clothing all good fit
17 maggio 2023
Risposta di Klass - Unit 48 Trentham Gardens
Good afternoon Elsie
Many thanks for your kind review as it is greatly appreciated!
Kind Regards Kate - klass.co.uk
Finding the correct dress size
The size of dress want available in the store so the lady rang around other local shops to see if they had my size in. As the didn't she advised that I go to the website and happily found what I was looking for. The lady was was very helpful.
20 aprile 2023
Risposta di Klass - Unit 48 Trentham Gardens
Good afternoon Bronwen
Many thanks for your kind review as it is greatly appreciated! We are very pleased to learn you enjoyed your shopping experience with us and manged to find what you was looking for.
Kind Regards Emma - klass.co.uk
Excellent service
I found the whole experience of ordering online as I always do. It arrives on time as stated. I also find the staff in the store very helpful
20 aprile 2023
Come funziona Trustpilot
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.