The zip in the coat that my husband had purchased for me at Christmas was constantly getting stuck with the consequence the lining had got ripped. I rang and explained sent photos and sent the coat b... Leggi di più
L'azienda ha risposto
Sede
Cambia sedeWoodham Park Road, KT15 3TH Woodham, Addlestone, Surry, GB
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The lady who served me was so very helpful and the shop has a lovely atmosphere no hassel trying on. I am also so pleased that it is now possible to buy the lovely clothes in 10 and 12. I have now fou... Leggi di più
Good quality tops in lovely styles, materials and prints. Very happy with my purchases. Speedy, well packaged delivery too.
My orders always arrive quickly, Klass online service is very good and the tops I’ve ordered fitted perfectly
L'azienda ha risposto
Dettagli dell'azienda
Informazioni su Klass - Bourne Valley Garden Centre
Scritti dall'azienda
Klass is a UK women’s fashion designer and retailer based in the North West of England with a heritage of over 35 years.
We have over 150 stores including standalone stores and concessions throughout the UK and Ireland and our own website selling direct to our customers.
Our customers are at the heart of everything we do. Our customer services team work closely with our warehouse team to ensure that we provide the highest standard of customer care .
We make the latest seasonal trends accessible creating a look and fit that is flattering contemporary and easy to wear - amazing quality and prices.
Seasonal collections are updated every couple of weeks weekly so there is always something new to discover.
Our ranges aim to make the latest seasonal trends accessible to all women whilst capturing a look and fit that is modern, stylish, easy to wear and comfortable — all at amazing prices.
At Klass we cover everything from everyday clothing through to Occasion and Cruise wear not forgetting our Outerwear.
All our garments are manufactured to the highest standards using specifically sourced quality fabrics.
We are constantly developing our collections to ensure we have the latest looks to keep you on-trend every season.
We have over 150 stores including standalone stores and concessions throughout the UK and Ireland and our own website selling direct to our customers.
Our customers are at the heart of everything we do. Our customer services team work closely with our warehouse team to ensure that we provide the highest standard of customer care .
We make the latest seasonal trends accessible creating a look and fit that is flattering contemporary and easy to wear - amazing quality and prices.
Seasonal collections are updated every couple of weeks weekly so there is always something new to discover.
Our ranges aim to make the latest seasonal trends accessible to all women whilst capturing a look and fit that is modern, stylish, easy to wear and comfortable — all at amazing prices.
At Klass we cover everything from everyday clothing through to Occasion and Cruise wear not forgetting our Outerwear.
All our garments are manufactured to the highest standards using specifically sourced quality fabrics.
We are constantly developing our collections to ensure we have the latest looks to keep you on-trend every season.
Our promise to you
Scritti dall'azienda
- Our customers are at the heart of everything we do.
- Our customer services team work closely with our warehouse team and store teams to ensure that we provide the highest standard of customer care. Treating our customers with support respect and kindness.
Tracked 48 Hour Delivery
FREE 48 Hour Delivery On Orders Over £50
Get free 48 hour tracked delivery on all orders over £50
Informazioni di contatto
Woodham Park Road, KT15 3TH, Woodham, Addlestone, Surry, Regno Unito
Get 15% Off Your First Order
4,4
Eccellente
12 recensioni
Chiedi ai clienti di scrivere una recensione
Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
Ha risposto al 87% delle recensioni negative ricevute
Solitamente risponde entro 48 ore
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Faulty zip
The zip in the coat that my husband had purchased for me at Christmas was constantly getting stuck with the consequence the lining had got ripped. I rang and explained sent photos and sent the coat back. Within 2 working days I received a replacement coat. No hassle, the customer services lady was polite and empathic. The company is in a 'Klass' of its own!
13 marzo 2025
Risposta di Klass - Bourne Valley Garden Centre
Good Afternoon Sue, I am sorry to hear about your faulty item. However, I am pleased that your issue was resolved and that you are happy with the service you received. Thank you for taking the time to leave us a review.
A Happy shopper.the lady who served me was so very…
The lady who served me was so very helpful and the shop has a lovely atmosphere no hassel trying on. I am also so pleased that it is now possible to buy the lovely clothes in 10 and 12. I have now found my perfect clothes shop.
14 febbraio 2025
Risposta di Klass - Bourne Valley Garden Centre
Good afternoon Sheila
Thanks for your kind feedback. I'm glad to learn that you are happy with your purchase and our service.
Kind Regards Emma - klass.co.uk
Gorgeous
I have several items of clothing from Klass I love the style suits me. Only downfall is we didn’t get a summer to wear them sadly 🥲
21 agosto 2024
Risposta di Klass - Bourne Valley Garden Centre
Good afternoon Gillian
Thanks for your kind feedback. I'm glad to learn that you are happy with your purchase and our service and I hope we can welcome you back again soon!
Kind Regards Sophie - klass.co.uk
Risposta di Klass - Bourne Valley Garden Centre
Good morning Mel
Thank you for your kind feedback as it really is appreciated. I hope we can welcome you back again in the future!
Kind Regards Kate - klass.co.uk
I love Klass clothes they are always a…
I love Klass clothes they are always a perfect fit and I love the different designs and colours are beautiful. I have a Klass dress for mother of the bride love it. Carry on Klass 💖
3 giugno 2024
Risposta di Klass - Bourne Valley Garden Centre
Good afternoon Christine
Thank you for your kind feedback as it really is appreciated. I hope we can welcome you back again in the future!
Kind Regards Emma - klass.co.uk
Good quality tops in lovely styles
Good quality tops in lovely styles, materials and prints.
Very happy with my purchases.
Speedy, well packaged delivery too.
13 maggio 2024
Quick and efficient
9 novembre 2023
Risposta di Klass - Bourne Valley Garden Centre
Good afternoon Elizabeth
Thanks for taking the time to write a review of our service! It's great to hear that you are happy with your order and the time in which it was delivered!
Kind Regards Sophie - klass.co.uk
My orders always arrive quickly
My orders always arrive quickly, Klass online service is very good
and the tops I’ve ordered fitted perfectly
26 aprile 2023
Risposta di Klass - Bourne Valley Garden Centre
Great to hear thank you for the positive feedback.
Risposta di Klass - Bourne Valley Garden Centre
Good morning Gloria
Thank you very much for taking the time to write us a review. I am delighted to learn that you are pleased with your order.
Kind Regards Sophie - klass.co.uk
Very friendly and helpful staff
Very friendly and helpful staff
Lovely selection of clothes
9 febbraio 2023
Risposta di Klass - Bourne Valley Garden Centre
Good morning Susan
Thank you for your kind feedback as it really is appreciated. I hope we can welcome you back again in the future!
Kind Regards Emma - klass.co.uk
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