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Scopri cosa dicono le persone

Valutata 5 stelle su 5

I absolutely recommend Kkbags for your bag needs. First of all, my son absolutely loves his backpack! It is unique with all of its pockets and compartments- excellent for keeping organized and great f... Leggi di più

Valutata 5 stelle su 5

I give this company 5 stars based on their customer service. I purchased a backpack that my daughter loved and we changed our mind because we couldn’t find a matching lunchbox. When I contacted custom... Leggi di più

Valutata 3 stelle su 5

Update to my previous review. The company was very responsive and we opted to refund our money and forgo the backpack since school had started weeks ago and we ended up busying something in our city.... Leggi di più

Valutata 1 stelle su 5

Don't put your credit card anywhere near this website- You will get scammed!! I was entering my information with PayPal not even checking out yet when I got an alert from my bank that there were multi... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Negozio di borse e valigie

Scritti dall'azienda

Made in love and accompany you all through your life.


Informazioni di contatto

4,0

Molto buono

TrustScore 4 su 5

192 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Ha risposto al 50% delle recensioni negative ricevute

Solitamente risponde entro 48 ore

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 4 stelle su 5

Good customer service

Had a quality issue with a bag due to a missed stitch. Emailed the company, and they sent a replacement and made it right. Good customer service.

1 agosto 2024
Non scritta su invito
Valutata 3 stelle su 5

Update to my previous review

Update to my previous review. The company was very responsive and we opted to refund our money and forgo the backpack since school had started weeks ago and we ended up busying something in our city. We received the refund like they said they would. We may try again another year as my daughter likes the design of this backpack but will pay extra close to the address and order well in advance. I gave them an extra star as well because they did provide great customer service.

30 agosto 2024
Non scritta su invito
Valutata 3 stelle su 5

They fixed my concerns

They fixed my concerns. The kids received their backpacks today. I’m going to be honest. I was very angry with shipping but the company did fix all of my concerns. Ordered 8/2 received 8/26. I will give another star because of doing what they said they would.

23 agosto 2024
Non scritta su invito
Valutata 5 stelle su 5

This backpack is fantastic

This backpack is fantastic! It arrived super quickly, and my daughter loves everything about it—the design, the size, and the comfort. It’s well-made and holds all her school essentials with ease. Highly recommend for any parent!

14 agosto 2024
Non scritta su invito
Valutata 1 stelle su 5

Super frustrated

Ordered a backpack, still has not arrived 12 days later. No shipping updates, no response from the email I sent a few days ago. No way to call them. Super frustrating with school starting this week.
SCAM!

12 agosto 2024
Non scritta su invito
Valutata 1 stelle su 5

Took my money and haven't received my order

I have yet to receive my order. Site said 6 to 20 business days. When I try to track the order it says the same thing over and over with just the date changing. If my granddaughters don't get there bookbags they are going to be so disappointed!!!! The money came out day of the order yet still no bookbags!!!!!

19 luglio 2024
Non scritta su invito
Valutata 4 stelle su 5

Finally, We Got Backpack!

I have emailed this company twice about my order and they have yet to respond. I ordered a backpack for my son and it has been a week and they have yet to ship my order. I tried emailing them twice to find out and estimated date of shipment and no response.

Edit: As of 8/7/24
Company has responded to my emails and said they have shipped my item. However I’m still waiting to receive it. I’m hoping to get it by this weekend. If so, I will change my review.

Edit: As of 8/13/24
The backpack did not come in time. It was a day later after school started. However, my son LOVED his backpack.
The backpack is good quality and waterproof. It has many compartments and the zippers easily open and shut.
It does take awhile to ship which was one of my frustration but overall the backpack was worth the wait. 😍

1 agosto 2024
Non scritta su invito
Valutata 5 stelle su 5

This bag is everything!

I'm not the one using it but I just want to compliment how functional and perfect this bag is for everyday use. It has a lot of compartments and pockets and the strap is very soft so there won't be a problem no matter the weight you're carrying.

26 giugno 2024
Valutata 1 stelle su 5

Fake And Paid Review!!

All These Review are fake and Paid,i am provide all review

26 giugno 2024
Logo di Kkbags

Risposta di Kkbags

Hello,

We just checked our website records, you haven't purchased any items from our store, so we're unsure why you left us a negative review. If you have any questions or issues, please contact our customer service at service@kkbags.com.

Valutata 5 stelle su 5

Practical and Versatile

The bag I bought is pretty. The design is cute which my daughter loves so much! What I love the most about it is how versatile it could be, It can be a school bag and also a bag for vacation haha.

24 giugno 2024
Valutata 4 stelle su 5

It's perfect for kids!

The bag is a must have for children because mine are always excited to go to school when they have theirs! They love their backpacks so much so I believe they deserve the 5 stars from me.

19 giugno 2024
Valutata 5 stelle su 5

The quality is superb!

I was worried because the bag is very affordable so I concluded that it's because it's cheap quality, but no. The cover never fades, the bag is strong and durable and the straps are soft so it makes lifting seen lightweight and manageable.

26 giugno 2024
Valutata 1 stelle su 5

ALL REVIEW PAID AND FAKE

ALL REVIEW PAID AND FAKE, I PROVIDED ALL 5 STARS REVIEW HERE!!!

20 giugno 2024
Logo di Kkbags

Risposta di Kkbags

Hello,

We just checked our website records, you haven't purchased any items from our store, so we're unsure why you left us a negative review. If you have any questions or issues, please contact our customer service at service@kkbags.com.

Valutata 5 stelle su 5

The quality is superb

My son always brings heavy books to school and I'm glad the bag is of great quality that can endure such weight. We replace bags often because the strap often breaks but the one we bought from KKBags is almost a year strong!

17 aprile 2024
Valutata 5 stelle su 5

Their team works fast

The first time I ordered, the bag's zipper had an issue, but as soon as I reported the malfunction the replacement process was done rather smoothly. The bag is cute and stylish so I'm glad the customer service is great!

19 giugno 2024
Non scritta su invito
Valutata 5 stelle su 5

Customer service was quick to respond…

Customer service was quick to respond to our email inquiries when our bag hadn’t arrived 3 weeks after placing the order. They sent a replacement immediately. We love the backpack and all the gadgets that came with it. The description of the bag was accurate.

22 settembre 2023
Non scritta su invito

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