Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più

Scopri cosa dicono le persone

Valutata 3 stelle su 5

My items haven’t arrived 2 weeks after ordering. No response to my email requests for updates or phone. Phone contact number on website takes you through to a mobile without a kitroom message so it fe... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

My order arrived this morning and I'm delighted with it. Everything was very easy and straightforward in my dealings with Kit-room.co.uk. It's my first order. I had been a little concerned when I didn... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Emailed the company about a slight delay in receiving my order. Email was returned almost immediately explaining they were waiting on a delivery and my order would be dispatched shortly. My order was... Leggi di più

Valutata 5 stelle su 5

We ordered the footless sock sleeves, item arrived really quickly and I am impressed with the quality. Can’t comment on durability as they are for a present and haven’t been worn yet. Once worn, I’m s... Leggi di più

Dettagli dell'azienda

  1. Negozio di articoli sportivi

Scritti dall'azienda

KitRoom your one stop shop for all of your new sports equipment and training aids. Click here for the latest Football, GAA, Golf & other sporting equipment.


Informazioni di contatto

4,4

Eccellente

TrustScore 4.5 su 5

184 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non ha risposto alle recensioni negative ricevute

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

First class service

I have used Kitroom quite a lot and have always found their service to be first class. Everything always arrives in the time frame given when ordering and is very good quality.we received two football kits recently and have no complaints at all.

29 settembre 2023
Non scritta su invito
Valutata 5 stelle su 5

Football sock sleeves

We ordered the footless sock sleeves, item arrived really quickly and I am impressed with the quality. Can’t comment on durability as they are for a present and haven’t been worn yet. Once worn, I’m sure we will be ordering different colours

26 settembre 2023
Non scritta su invito
Valutata 5 stelle su 5

SwimTech Poncho

Recently Purchased a SwimTech microfibre poncho. Item arrived within stated time. Very happy with purchase and service provided. Would buy from KitRoom again.

30 settembre 2023
Non scritta su invito
Valutata 5 stelle su 5

Brilliant service

Brilliant service, my purchases arrived within 2 days of me ordering them. They are great quality. I will definitely be ordering from the kit-room again! 👌

21 agosto 2023
Non scritta su invito
Valutata 1 stelle su 5

We have still not received our items…

We have still not received our items and have no idea when it will arrive. Really disappointed as it was for my son's 50 th birthday.

27 luglio 2023
Non scritta su invito
Logo di KitRoom

Risposta di KitRoom

Hi Andrea

Thank you for your feedback and for bringing this to our attention. I understand your frustration and disappointment, especially considering that the order was intended for a significant occasion, your son's 50th birthday.

We deeply apologise for the inconvenience you've experienced due to the delay in delivery. As explained in a previous email there was an unfortunate oversight from Parcelforce which led to the initial delay. I would like to assure you that we took your concerns seriously and acted promptly to rectify the situation.

Upon your feedback, we dispatched your order first thing on Monday and, upon checking the delivery status today (2nd August), we confirmed that your package was successfully delivered this morning. As it seems, due to your absence, it was received by a neighbour.

While we are relieved that your order has reached your vicinity, we understand that the experience didn't meet your expectations, and for that, we are truly sorry.

We take your feedback to heart as we strive to improve our services. Should you have any further concerns or if there is anything more we can assist you with, please do not hesitate to get in touch.

Again, we appreciate your patience and understanding in this matter, and we sincerely apologise for any distress caused.

Sean

Valutata 5 stelle su 5

Came across kitroom when searching for…

Came across kitroom when searching for a macron t shirt ,and I'm so pleased I found it ,great price for the items I was looking for and the delivery was quicker than I expected,I I will definitely shop again with them

20 luglio 2023
Non scritta su invito
Logo di KitRoom

Risposta di KitRoom

Hi John,

We can't thank you enough for this wonderful 5-star review. We're thrilled to hear that you had such a positive experience with our store and found the Macron T-shirt you were looking for. It is our primary aim to provide quality items at great prices, so your feedback validates our efforts.

Your comments about the delivery speed are especially appreciated. We understand that getting purchases on time is essential to our customers, so we always strive to meet and exceed delivery expectations.

We're grateful for customers like you, and we're looking forward to serving you again. In the meantime, don't hesitate to reach out if you have any other needs or queries. We're always here to help.

Thank you once again, John, for choosing Kitroom and sharing your experience. We value your business and appreciate your support.

Best regards,

Sean

Valutata 5 stelle su 5

Fast

Ordered gloves. They came the next day. Packaged well. Fast and secure

12 luglio 2023
Non scritta su invito
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Risposta di KitRoom

Dear Tommy,

We're delighted to hear that you had a positive experience shopping with us, and that your gloves arrived quickly and securely. We strive to provide our customers with top-notch service, and your feedback is an essential part of that process.

Your satisfaction is our top priority. We hope you're enjoying your new gloves and that they're serving you well on the field!

We appreciate your five-star review on Trustpilot and your support for our business. It's customers like you who make what we do worthwhile.

Looking forward to serving you again in the future, Tommy. If you ever need assistance with anything else, don't hesitate to reach out to us.

Sean

Valutata 5 stelle su 5

Ordered sock sleeves for kids

Ordered sock sleeves for kids , fantastic quality , very quick delivery.

I did have to send my first order back just due to being too small, only gripe is it’s not free returns you have to pay but apart from
That can’t fault what I got .

3 luglio 2023
Non scritta su invito
Logo di KitRoom

Risposta di KitRoom

Hi Clare

Thank you so much for leaving us a 5-star review. We are thrilled to know that you found the quality of our sock sleeves fantastic and appreciated our quick delivery.

We truly understand that finding the perfect fit can sometimes be a challenge, especially when shopping online for kids. I'm sorry to hear that your first order didn't quite work out in terms of size. We appreciate your understanding and patience in this matter.

Your feedback regarding our returns policy has been duly noted. We always strive to improve our services, and we will certainly take your feedback into account as we review our policies and procedures.

Apart from this, we're delighted that you're satisfied with your purchase, and we hope to serve you again soon. Don't hesitate to reach out if you have any more needs or queries.

Thank you again for choosing us and sharing your experience. We appreciate your business and support.

Sean

Valutata 4 stelle su 5

Shinguards

Order arrived in great time. Slight machine mark on top of 1 of the shinguards that I had to file out a sharp edge hence the loss of 1 star. Apart from that great wee product and no doubt one off damage

15 maggio 2023

Come funziona Trustpilot

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