kissskids.com Recensioni 

38
TrustScore 2.5 su 5

2,4

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Valutata 3 stelle su 5

Most of this rating is based on the time it took to get the product. The tracking was misleading. It was actually delivered 2 weeks after the tracking says it was delivered. The product is actually... Leggi di più

Valutata 5 stelle su 5

I sent this to my grandson. He is in another state so I did not get to see his reaction but his mom says he was so so excited about it!! He loves all the pockets and his mom says it is well made. I... Leggi di più

Valutata 1 stelle su 5

The absolute worst, misleading company. Product arrives (or not) from a slow boat out of china! No idea was ordering from china as website looks domestic. Ordered two personalized infant beenies on 1... Leggi di più

L'azienda ha risposto

Valutata 1 stelle su 5

Do NOT order first it takes forever to get product. Ordering from Etsy or even temu is faster which is what I will be doing. The “sale” they have isn’t really one. And the material is cheaply made and... Leggi di più

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Dettagli dell'azienda


Informazioni di contatto

2,4

Scarso

TrustScore 2.5 su 5

38 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non risultano inviti alla recensione recenti

Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative

Ha risposto al 87% delle recensioni negative ricevute

Solitamente risponde entro 2 settimane

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

2,4

Tutte le recensioni

(38)

12 recensioni negli ultimi 12 mesi

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Valutata 3 stelle su 5

Its ok

Most of this rating is based on the time it took to get the product. The tracking was misleading. It was actually delivered 2 weeks after the tracking says it was delivered. The product is actually cute, I hope the quality is good. I wont know until my daughter has a chance to throw her backpack around.

3 agosto 2026
Non scritta su invito
Valutata 1 stelle su 5

Free postage is a BS offer that you won’t get.

This would be the worst company I’ve ever come across for misleading information on their website. They have an offer of free postage for orders over $59 - the site shows everything in AUD so why would you assume the postage offer was in USD. This is their reason why I didn’t get free postage.

C Order before your items are out of stock!
Gus
Personalized Kid Dinosaur Backpack
Set | KKBag174
$25.90 AUD
Style: Style F
Type: Lunch Bag
Custom Your Name: Juniper
1
+
Fre
Personalized Kid Dinosaur Backpack
Set | KKBag174
$43.22 AUD
Style: Style B
Type: Backpack
Taxes and shipping will be added at checkout.
Total
$69.12 AUD

14 luglio 2026
Non scritta su invito
Valutata 5 stelle su 5

I sent this to my grandson

I sent this to my grandson. He is in another state so I did not get to see his reaction but his mom says he was so so excited about it!! He loves all the pockets and his mom says it is well made. I should have gotten the lunch box also and I think I will order it. This has been such a wonderful gift

3 agosto 2026
Non scritta su invito
Valutata 1 stelle su 5

AVOID THIS SELLER AT ALL COSTS

If I could give less than one star I would. I ordered a personalised sun hat for my grandaughter, the pic on the ad was so cute. But when it came the lettering of her name wasn’t all the same size. The Hall was ok but when it came to the letters ‘e and y they were noticeably smaller and looked stupid. There is also a little flower on the hat, which if it had been attached higher then the lettering could have been all the same. I have spent a lot of time on emails to them, first 2 were ignored then I said I’d get a chargeback through my bank, I got an answer of they’d give me 25% back and I could keep the hat or gift it on !!!!!! Another email back saying no thank you, then another offer of 30% refund came with the same story of keep hat and gift it. Another email saying no thank you, another email saying 50% refund, I said no thank you and as asked enclosed a photo again and the QR code from the bag. Jeez, another one came back stating that the upper and lower case letters can’t be the same size, omg do they not read emails properly, as that wasn’t what I was asking, plus they said with shipping cost, labour, etc that’s all they can refund. Well I paid for delivery and I said they probably pay their workers a pittance. I only wish I’d checked trust pilot before I ordered this item. Anyway I’ve asked for full refund again or I’ll go to my bank and see if I can get a charge back. I wish I could post a picture of the hat on here.

26 giugno 2026
Non scritta su invito
Logo di kissskids.com

Risposta di kissskids.com

Dear Customer:

We sincerely apologize for the defect in your custom hat and the communication breakdown between you and our team. We fully acknowledge that the inconsistent letter sizes on the hat were a mistake in our production process. We deeply regret that our previous staff only offered a small refund without understanding your dissatisfaction—this was a huge error. We will take full responsibility for this matter. Please contact us directly through our customer service email or online customer service so we can assist you immediately. Your satisfaction is our top priority, and we will do our utmost to resolve your issue. Please contact our customer service team and provide a photo of the hat so we can improve product quality.

We sincerely hope to regain your trust and deeply apologize for any inconvenience caused.

Valutata 1 stelle su 5

My personalized cookie cutters never…

My personalized cookie cutters never arrived. They sent an email that said they were at the post office and undeliverable because my address was not correct. they are not at the post office. DON'T ORDER FROM THIS COMPANY!!

28 marzo 2026
Non scritta su invito
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Risposta di kissskids.com

Dear customer, we are deeply sorry for the unpleasant experience you had with your custom cookie mold order. We sincerely apologize for any inconvenience and disappointment this may have caused.

We take full responsibility for this issue. Please contact us directly via our customer service email or online customer service so that we can assist you immediately. Your satisfaction is our top priority, and we will do everything we can to resolve this problem for you.

Valutata 1 stelle su 5

Ripoff

Ripoff ! No tracking no way to call no product. Total rip off do not order from this company. I’m going to ask abc do an investigation about this company. Same on after pay !

8 marzo 2026
Non scritta su invito
Logo di kissskids.com

Risposta di kissskids.com

Dear Customer,

Thank you very much for your feedback. We apologize for the wait and understand your feelings. We sincerely apologize for any inconvenience caused. We understand how frustrating it is to wait for your order without receiving tracking updates, and we take full responsibility for this error. We sincerely apologize for your dissatisfaction and will handle your order issue with the highest standards. Could you please provide your order number or email address? We will further verify the details and provide you with a satisfactory solution. Please rest assured, we look forward to your reply. We wish you all the best!

Valutata 1 stelle su 5

Avoid this company!!

Ordered in Oct & was not notified that my order was waiting for me! When I was passing I did call in to be advised this has been returned. The communication is terrible, lack of customer service & no care at all through the email correspondence. Now waiting for them to receive this back in order to have a refund. I don’t hold out much hope in receiving this. Will never ever use again. So disappointed with this company. It’s a shame cause the product did look cute.
I would definitely NOT order from this company!!!

24 ottobre 2025
Non scritta su invito
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Risposta di kissskids.com

We sincerely apologize for the poor experience you had. This was entirely our mistake, and we fully understand your disappointment and anger. Please contact our customer service team, and we will follow up and handle this matter properly. Thank you very much for your feedback, and we sincerely hope to make amends for our error.

Valutata 1 stelle su 5

Terrible

Terrible. Item is cheap, and terrible material. I asked for a refund they offered 10% refund which is nothing. I said I will send back for full refund. They said it would cost a lot of money to send item back. So I have to accept 10%. Disgusting, will never buy from here again. Wish I had read reviews first 😡

1 novembre 2025
Non scritta su invito
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Risposta di kissskids.com

We are very sorry that you were dissatisfied with the material of our product. This was entirely our oversight, which caused you a poor shopping experience, and we sincerely apologize. We value every customer's feedback, and your comments have made us realize that there is room for improvement in our material control. We apologize again for the inconvenience caused and look forward to the opportunity to make amends. We also hope that you can give us a chance to improve.

Valutata 1 stelle su 5

Disgusting company

Disgusting company. Bought my grandaughter a Xmas dresses from these and its nothing like described. Contacted them over several emails with absolutely no luck of them paying for return. Clothing is cheap and nasty, shoddy work and all screwed up in bag, very cheap for the money I paid for this crappy item. Do not buy from them at all . Be warned, reported to trading standards uk.

27 settembre 2025
Non scritta su invito
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Risposta di kissskids.com

Dear customer, we are very sorry that you were not satisfied. We are committed to continuous improvement and appreciate your feedback. If you have any further after-sales issues, please feel free to contact our customer service team, who will be happy to provide you with a satisfactory solution.

Valutata 3 stelle su 5

No confirmation or information

Ordered via instagram and paid via Apple Pay no confirmation received and can not get any information from their message system ! So far dreadful

Goods did arrive eventually and pleased with them however never received any communication or confirmation which was frustrating updated Nov 25

20 settembre 2025
Non scritta su invito
Logo di kissskids.com

Risposta di kissskids.com

Dear customer, we are very sorry that you were not satisfied. You can contact our customer service email >>service@kissskids.com to tell us about your dissatisfaction, and we will do our best to resolve the issue.

Valutata 1 stelle su 5

WARNING

WARNING! Scam website! Do not order from this site! Will take your money then fight with you for months about a refund when they send you dodgy products. False advertising and complete fraud.

11 agosto 2025
Non scritta su invito
Logo di kissskids.com

Risposta di kissskids.com

Dear customer, we are very sorry that you were not satisfied. You can contact our customer service email >>service@kissskids.com to tell us about your dissatisfaction, and we will do our best to resolve the issue.

Valutata 1 stelle su 5

DO NOT ORDER FROM THIS COMPANY!

DO NOT ORDER FROM THIS COMPANY!! Complete scam, products look nothing like what’s advertised and when you try and negotiate any sort of refund or compensation they completely try to scam you out of every last dollar. Don’t waste your time, absolutely pathetic business.

7 agosto 2025
Non scritta su invito
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Risposta di kissskids.com

Hello, thank you for your feedback. We sincerely apologize for any dissatisfaction you may have experienced and assure you that we will take your issue very seriously and handle it properly. What is your order number or email address? We will further verify the details and provide you with a satisfactory solution. Please rest assured. Your prompt response is very important to us. Thank you for your support.

Valutata 1 stelle su 5

I placed my order nearly a month ago…

I placed my order nearly a month ago and I’m getting the runaround about my order. Be aware of scam!

29 luglio 2025
Non scritta su invito
Logo di kissskids.com

Risposta di kissskids.com

Hello, thank you for your feedback. We sincerely apologize for any dissatisfaction you may have encountered. Could you please provide your order number or email address? We will further verify the details and provide you with a satisfactory solution. Please rest assured.

Valutata 1 stelle su 5

Do NOT order first it takes forever to…

Do NOT order first it takes forever to get product. Ordering from Etsy or even temu is faster which is what I will be doing. The “sale” they have isn’t really one. And the material is cheaply made and words are not legible if taking normal picture with item. Completely waste of time and money. I purchased personalized announcement frame and unset and disappointed can’t be enough to explain on how I feel about something this important and exciting .

7 luglio 2025
Non scritta su invito
Logo di kissskids.com

Risposta di kissskids.com

Dear customer, we are very sorry that you were not satisfied. We are committed to continuous improvement and appreciate your feedback. If you have any further after-sales issues, please feel free to contact our customer service team, who will be happy to provide you with a satisfactory solution.

Valutata 3 stelle su 5

Stylish and Practical​

Stylish enough for kids to love and practical enough for parents to appreciate—this backpack hits the mark. The custom name adds a trendy twist, and the multiple pockets help keep things organized. It’s easy to access items inside, and the top handle is convenient for grabbing in a hurry. A great blend of style and function!

17 luglio 2025
Valutata 1 stelle su 5

Scam Site!

This website steal product pictures from legitimate websites and try to pass them off as their own. PLEASE don’t order from here, no one deserves to lose their hard earned money on this sorry excuse for a business.

15 luglio 2025
Non scritta su invito
Logo di kissskids.com

Risposta di kissskids.com

We’re truly sorry to hear about your frustrating experience. Your feedback is taken very seriously, and we completely understand how upsetting this must be. We deeply regret confirming that some product images were incorrectly sourced. This is a serious violation of our policies, and we will remove the disputed images immediately and launched an internal review to identify how this happened. Your comment helped us catch this mistake – thank you for holding us accountable.

Valutata 1 stelle su 5

IT'S A SCAM SITE!! Do not buy anything!!

They stealing pictures and descriptions from legit online stores and sell them as their own !!! You give them your money and will be scammed and not gonna receive what you ordered!!

1 luglio 2025
Non scritta su invito
Logo di kissskids.com

Risposta di kissskids.com

We’re truly sorry to hear about your frustrating experience. Your feedback is taken very seriously, and we completely understand how upsetting this must be. We deeply regret confirming that some product images were incorrectly sourced. This is a serious violation of our policies, and we will remove the disputed images immediately and launched an internal review to identify how this happened. Your comment helped us catch this mistake – thank you for holding us accountable.

Valutata 3 stelle su 5

Unique and Special for Kids​

The custom name on this beach blanket makes it so unique and special for my child. It's a great way to make them feel important and have something that's truly their own. The blanket is well - made, with a soft and comfortable material. It's perfect for beach days, and I love that it can be used for other outdoor activities as well. I'm really impressed with this product.

28 febbraio 2025
Valutata 3 stelle su 5

I was looking for a good quality custom…

I was looking for a good quality custom name beach blanket at a reasonable price, and this one fit the bill perfectly. The quality of the material is great, and the customization is well - done. It's large enough for my child to play on and also share with a friend. It's easy to clean and has proven to be durable. I'm very happy with the value I got for my money.​

21 febbraio 2025

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