Kinore Recensioni 

94
TrustScore 4.5 su 5

4,7

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Scopri cosa dicono le persone

Valutata 5 stelle su 5

The payroll team at Kinore have been extremely helpful in my experience. They have been so efficient, competent and patient over the last 2 years since we became a client. Thank you Laura, Anagha and... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

The team at Kinore are have been great – genuinely lovely to deal with, consistently responsive, and clearly very knowledgeable. From the outset they took the time to explain things in a clear, prac... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Kinore team had helped our company in many departments. It's always great to deal with them, from secretaries to sales and accountants. They are all so very helpful with all queries. They always... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

The company secretarial team were very helpful and efficient in completing my CRO Annual Return. Even though I left it to the last minute, Amy and Rachel were on-hand by email and phone to get everyth... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Commercialista
  2. Società di servizi contabili
  3. Servizio di contabilità
  4. Commercialista qualificato
  5. Servizio di buste paga
  6. Servizio di assistenza fiscale

Scritti dall'azienda

Kinore, previously known as Accountant Online, is an award-winning online chartered accountancy and company secretarial firm, providing accounting, bookkeeping, payroll, company secretarial, and tax preparation services to startups and SMEs in Ireland and the UK. With a team based in Donegal, Dublin, Northern Ireland, and remote locations across Ireland and overseas, they offer professional services using cloud technology, making it easy and secure for clients to access their expertise. They are proud to have won numerous awards, including Best Overall Accountancy "Practice of the Year" in 2020, "Online Practice of the Year" 2022 and 2024, and recipient of the "Client Service Award" 2024 at the Irish Accountancy Awards. Kinore is also named Xero's "Partner of the Year" in 2021, 2022, 2023, 2024. Kinore's success is a testament to their commitment to delivering high-quality services that meet the needs of their clients, no matter where they are located. Whether you are starting a new business or looking to streamline your existing operations, Kinore is here to help. Visit their website to find out if they are a fit for your business.


Informazioni di contatto

4,7

Eccellente

TrustScore 4.5 su 5

94 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non risultano inviti alla recensione recenti

Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

4,7

Tutte le recensioni

(94)

22 recensioni negli ultimi 12 mesi

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Valutata 5 stelle su 5

Great experience

Always helpful with can-do approach. Really can recommend!

1 marzo 2023
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Risposta di Kinore

Thank you so much for your fantastic five-star review! We truly appreciate the time you took to share your experience with us.

We are delighted to know that you had a wonderful experience with our services.

If there's anything else we can do to make your experience even better, please don't hesitate to let us know.

Valutata 5 stelle su 5

Very strong partner

It's been amazing working with Accountant Online for the past 7 years. They have the knowledge, skills and are dedicated to providing a great customer experience on top of sharing advice on a regular basis. I would definitely recommend them to anyone looking for a strong accountant partner.

1 marzo 2023
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Risposta di Kinore

Thank you for the 5-star review! We truly appreciate your kind words and support. If you have any questions or need assistance in the future, don't hesitate to reach out. Happy to have you as a satisfied customer!

Valutata 5 stelle su 5

Easy to deal with and very helpful.

I've been dealing with accountant online for nearly 2 years now. Having started my buisness knowing what I wanted to achieve but not necessarily how to get there, they have been extremely helpful in ensuring the books are up to date and making everything easy to access and use. I would highly recommend them to anyone thinking of starting up a buisness as their company formation team are also very good.

11 luglio 2022
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Valutata 1 stelle su 5

Do not do business with this company

Do not do business with this company! They oversell and underdeliver. Their practices (cooling off period and (non) refund policy) are in breach of several laws, yet they don't care.
When I signed up with them to service two limited companies, I have clearly described requirements of both in a phone call, yet the company refuses to forward our post (by email) without additional payment. They will not issue a refund for unused portion of the pre-paid and inadequate service but don't mind us leaving one bit while keeping our money. @accountantonline.ie Please do not respond to this review with BS as in previous negative reviews, I've got all your emails in which you almost politely told me either pay extra of F off.

1 maggio 2022
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Risposta di Kinore

Dear Daniela, thank you for taking the time to provide us with this feedback. I am very sorry to hear that you are unhappy with our services and that they have not met your requirements and expectations. Accountant Online continuously strives to ensure we are communicating clearly and providing professional services that meet our client’s needs. We aim to be as transparent as possible in terms of the services we provide. We appreciate all feedback both positive and negative so we can implement changes to our current services and create new services so thank you for taking the time to write this review. If you have any additional feedback please don’t hesitate to contact me on eimear@accountantonline.ie

Valutata 1 stelle su 5

Horrible experience

Horrible experience. They failed to provide any services as part of my contract, lied, claimed they spent 295 mins on me when they haven't spent an hour doing anything, failed to answer any questions, always tried and upsell their services, took two weeks to reply to a simple email, and finally refused to refund the money paid despite they did nothing. Avoid this company at any cost if you're a sole trader. They have no shame billing you and doing nothing. Hire a real accountant instead and save yourself from the headache, stress and hundreds of hours of effort trying to get them do the job.

20 marzo 2022
Non scritta su invito
Valutata 1 stelle su 5

Please be aware of Accountant Online!

Please be aware of Accountant Online!
I should have been aware that our contact persons were changing such frequently, so would like to raise your attention to that. Delayed reports, always promising something but hard to keep up with it. I am lucky in a way that they shared now the information (after I asked) that their team do not have the capacity to deliver service (annual report- which is doesn't seem to be something extra). Expensive service doesn't mean excellent service! Please avoid this pit, and search for another accountant!
//I've never ever shared publicly my opinion that was less than 5stars rated//

18 febbraio 2021
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Risposta di Kinore

Dear Katalin, I’m very sorry to hear that you have had this experience. Hearing that our services have not met your expectations is very serious to us. Accountant Online’s team is growing and evolving to ensure we can continue to provide proactive service to our clients, and we are constantly working to improve our communication process. We appreciate all feedback (both positive and negative) so thank you for taking the time to write this review. If you have any additional feedback, please don’t hesitate to email me on kelly@accountantonline.ie. Regards, Kelly.

Valutata 5 stelle su 5

Trustworthy professional advice

I discovered Accountant Online when looking for guidance on forming a company in Ireland because they had the most comprehensive guides and resources available and promptly answered my queries by telephone and email. I found them professional, friendly and knowledgeable and would have no hesitation in recommending them.

22 dicembre 2020
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Valutata 5 stelle su 5

A+++

Very good at communicating, will always answer emails and phone calls in a timely manner.

10 gennaio 2020
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Valutata 1 stelle su 5

Accountantonline be aware!

I would think very carefully before engaging with this company.
I have run a business for 12 years and have never come across such An unprofessional company.
The company are not honest or trustworthy.
Be careful before signing on with Accountantonline!

24 ottobre 2019
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Risposta di Kinore

Hi Carin, I am very sorry to hear about your bad experience. Your review is very concerning to us, as qualified accountants and members of Chartered Accountants Ireland we are subject to very strict professional guidelines that we are obliged to comply with to ensure that all tax and compliance filings are made correctly and in time. It’s important to us that we are transparent with all of our clients to help make tax and compliance filings as painless as possible. Can you please call our customer care team on 01 485 3294 to speak with a customer care representative about your recent experience. Regards, Ingrid

Valutata 5 stelle su 5

Excellent customer support

Excellent customer support, professionals, and always willing to help, friendly and polite. Strongly recommended for all they plan to startup or run a business in Ireland.

28 novembre 2017
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Valutata 5 stelle su 5

Hello I am Anthony Lawrence director of …

Hello I am Anthony Lawrence director of Truly Tempted. I have just started out on my business jounery. But the helpful advise I have been given every time I have used this website has been excellent. So thank you for a excellent service and please keep up the great work

27 novembre 2017
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Valutata 5 stelle su 5

They have a good deal on for startups …

They have a good deal on for startups and they seem to be very dedicated to helping out startup businesses. I just signed up to them recently and really rate them. Much better than any accountant I've used in the past. Pretty accessible and good pricing; you know what you're getting in advance.

20 luglio 2017
Non scritta su invito

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