The order was shipped quickly and received in excellent condition, Fit and finish of the kitchen faucet is very nice. All parts fit properly, plus surplus hardware was included in the packaging. We Li... Leggi di più

Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
Everything arrived timely undamaged and the finish is beautiful! Brushed brass. I ordered a whole bathroom full of fixtures. Will order from this company again!
I was able to look online to find what was needed for my old Victorian Tub and Kingston had the size we needed and the price was right and delivery was great thru Fed Ex! Thank you for good service.... Leggi di più
The plumber who services my house is a seasoned professional. The install should be a 3-4 hour job. He could not complete the job due to insufficient written instructions and the hot water hardwar... Leggi di più
Dettagli dell'azienda
Scritti dall'azienda
At KINGSTON, we believe every home deserves timeless design, dependable quality, and exceptional service. For more than 20 years, we’ve built our reputation as a trusted leader in kitchen and bath fixtures, serving homeowners, designers, and trade professionals across the United States and beyond. Founded in 1999, Kingston Brass has grown from a single product line into a complete home solutions brand with thousands of SKUs across faucets, sinks, tubs, lighting, and accessories. Our collections span traditional, transitional, and modern styles, offering premium finishes like matte black, brushed brass, and polished nickel. Each piece is crafted to deliver both beauty and performance, backed by rigorous quality standards and a dedication to long-lasting durability. We’re more than just a product company, we are a partner. Our Kingston Trade Program supports interior designers, contractors, and plumbers with exclusive pricing, dedicated account consultants, and resources tailored to professional needs. This commitment to the trade community has made Kingston a go-to choice for both residential and commercial projects. Customers choose Kingston because we combine luxury design with accessible pricing, responsive support, and reliable warranties. Whether you are updating a single bathroom or building an entire home, you can trust Kingston to deliver on our promise: exceptional design, uncompromised quality, and service that puts you first.
KINGSTON Guarantee
Your satisfaction is at the heart of everything we do
Informazioni di contatto
12775 RESERVOIR ST., 91710, Chino, Stati Uniti
- 877-252-7277
- contact@kingstonbrass.com
- kingstonbrass.com
Chiedi ai clienti di scrivere una recensione
Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
Non ha risposto alle recensioni negative ricevute
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Excellent products and service
The products themselves are high quality and look fabulous. My contractor assures me they are built to last. The service is outstanding! I had an issue with billing and they took care of it without delay. I highly recommend this company.
Beautiful set of bathroom faucets and…
Beautiful set of bathroom faucets and great quality. Plumber was impressed
Beautiful products. Great Customer Service
I had a change in my order the same day I placed it and things were already being processed, however my rep made things so easy for me and took care of it for me. The products themselves are beautiful.
Every person I spoke with was kind
Every person I spoke with was kind, attentive, helpful and followed through with what they said they would do. Very refreshing and a standout in any business these days.
Super fast I ordered and within an…
Super fast I ordered and within an hour, realized I had ordered the wrong finish I wanted to cancel but they had already processed the order.....They processed the return fast and I was able to order the correct finish and am very happy with quality
Absolutely beautiful quality and I hope…
Absolutely beautiful quality and I hope it lasts as long as the 1950 Crane we had to replace.
Great faucet. Mediocre Documentation
Really liked the faucet for a stand alone tub. Though the instructions sent were for a wall mount faucet. The challenging aspect to the install was with the 1/2" straight water supply lines as they needed bent to align with the valves on the floor. Plumbers and supply stores did not have a pipe bender (only Amazon) but I understand the need for the larger supply lines. Other than that, the quality was great. I'm pleased.
I remodeled lake house
I remodeled my lake house at Lake of the Ozarks. The original part of the cabin dates back nearly hundred years. The whole thing was redone inside and out with additions. I wanted to retain the Ozarks/Lake vibe but be new. I purchased the oil rubbed brass farm house line. From tall arching sink faucets to rain fall shower with exposed plumbing and turn of the century handles with white inlays. It hit right on the mark, the pieces are beautiful and fictional. My friends and family were wowed by the lake vibe. All the units were just as advertised, I couldn’t be happier with my purchase.
The customer service person didn’t…
The customer service person didn’t understand that I only wanted 1 pair of these screws. So when I said I need 2 screws she charged me for 2 pair (4 screws). So I paid double what it should have cost me and I have 2 extra screws I don’t need. Gee thx.
I received the wrong parts on my first…
I received the wrong parts on my first order. When we found the correct parts, I ordered them and installed them with no problem. I filled out the return form on line and heard nothing since. The wrong parts were never installed and here they sit. I am out an additional 100.00 because of this issue. In reality, my replacement parts cost me $200.00
Excellent customer service
Excellent customer service by phone and email. Extremely helpful rep and sales staff. Quick shipping...what's not to love?
Great company with a lot of integrity
Great company with a lot of integrity. They stand behind their products.
Come funziona Trustpilot
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Le aziende possono raccogliere recensioni tramite inviti automatici. Queste recensioni sono etichettate come verificate perché è ovvio che si basano su esperienze reali.
Scopri di più sui diversi tipi di recensioni.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.
