Zwei Monate nach meiner Bestellung bekam ich die Info, dass mein Paket nicht abgeholt wurde wieder zurück geschickt wurde. Eine Zustellung hat nie stattgefunden. Meine Pakete kommen immer an. Zwei... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
Kings Road Merch seem to operate on their own very relaxed timeline. Over a week just to acknowledge my order, then even longer to actually dispatch it. Communication was practically non-existent —... Leggi di più
Habe hier ein Original Tourplakat von Herbert Grönemeyer bestellt. Leider ist das Plakat der ersten Lieferung trotz zusätzliche bezahlter spezieller Transport Verpackung in schlechtem Zustand bei mi... Leggi di più
Ich bin super zufrieden und würde jederzeit wieder hier bestellen. Trotz Bezahlung per Vorkasse erfolgte die Lieferung innerhalb von 3 Werktagen nach Bestellung. Die bestellten Shirts wurden in e... Leggi di più
Dettagli dell'azienda
Informazioni fornite da varie fonti esterne
Kings Road is a full service entertainment and band merchandise company. We build custom webstores for bands, artists, labels, and events and we provide tour merchandise services and retail distribution for them around the world from offices on three continents. Our staff is friendly and experienced and our service is simple and transparent.
Informazioni di contatto
1520 Knowles Avenue, Los Angeles, CA, USA, 90063, Los Angeles, Stati Uniti
- support@kingsroadmerch.com
- kingsroadmerch.com
Non ha risposto alle recensioni negative ricevute
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
The 2 Alkaline Trio T-Shirts I got are perfect
The 2 Alkaline Trio T-Shirts I got in a Large were perfect. The fit and quality was really nice. No complaints whatsoever. I got and love exactly what I ordered and in quick time. I appreciate the fast USPS Shipping. Thank you for everything
Great Product, Great Experience
I have always had really good experience with Kings Road, which isn’t always the case when it comes to shipping from the US to Canada! It would be lovely if that shipping was a little cheaper but I understand it’s a long way. Tracking the shipment is extremely easy and always updates really quickly, so I’m never left with a package sitting out on my step that I don’t even realize is there. The quality of the merch is also great, some of my favourite items are from Kings Road!
Great quality fast sipping highly…
Great quality fast sipping highly recommend will be buy from them again
Don't buy more then 1 surprise package!
Bought a big sweater with Cannibal Corpse, really good quality and good print! Bought three surprise packages and they were all the same t-shirt, it was a bday gift to my daughter, was hoping for and thought it would be three different things, not really seeing her in the same cannibal corpse t-shirt everyday, so yeah I'm taking one star off. The package arrived on really good time.
Can't fault them
Can't fault them ordered Takida t-shirt and vinyl on 22/01/2024 delivered 09/02/2024 exceptional service.
Reliable and great quality
What I ordered was available and came a little earlier than they stated. Great quality for the money.
vinyl never arrived
vinyl never arrived, bad service, don't buy anything from them!
Ordered a pre order of a vinyl a month…
Ordered a pre order of a vinyl a month early and it arrived 5 days after the actual release date… contacted them about this and they have just ignored me. So they clearly don’t care!
I wish my favourite bands didn’t use them as a vendor, they are useless!
Don't usually do this...
Don't usually do this, but Kingsroad merch has to be one of the worst merch stores I've ever ordered from. Both the U.S. and Europe stores take forever to get your order out. I have tried both stores and won't be coming back as both times it took Kingsroad nearly 3 months to get me my order. I had ordered Christmas Presents in mid November that never showed up. I emailed Kingsroad Europe in mid December to find out where my package was and they assured me it was being prepared, only to get an email in mid January telling me their was a computer error and that a number of the items I ordered are no longer in stock and the order hasn't even shipped yet. No other merch store I have ordered from seems to have the problems Kingsroad does. I still have not received my order. Buyer beware.
EXCELLENT CUSTOMER SERVICE
EXCELLENT CUSTOMER SERVICE, ITEM ARRIVED WELL BEFORE EXPECTED. AMAZING QUALITY. ALLROUND AN AMAZING EXPERIENCE.
Amazing customer support team
I had reached out to the Kings Road Merch customer support team to see if they could help with an incorrect shirt size I’d received in a mystery box. I reached out on a whim, especially because I understand mystery box items are often based on what’s on hand, and I loved what I got, even if the shirt was a bit too small but figured it couldn’t hurt to ask. Not only did they respond within 24 hours with a fix and had my new shirt mailed out the following day, but they went above and beyond to ensure they sent a different shirt in the right size so I wouldn’t have two of the same. The communication was excellent and kind and I was so impressed with my experience. I also got my new shirt and it’s perfect! Thank you so much!
Delivered on time
Delivered on time. Well packaged. Given as a gift and they were extremely happy.
Super easy and timely delivery
Super easy and timely delivery. The product looked great and arrived very quickly!
Muito desiludida com este serviço
Muito desiludida com este serviço. Disseram que seria entregue antes do natal a encomenda e atrasaram o envio, ate agora não recebi nada, e ninguém dá justificações.
Good stuff but takes forever
I've ordered 6 times from Kings Road over the last year. The quality of the merch is generally the same as standard band merch (not good enough for how much it costs but expectedly so). However, it takes FOREVER to actually get an order. My one normal non-preorder took a month to get to me (domestic shipping). I've learned to mentally tack on at least 2 months to every pre-order date quoted, and basically just take the "I'll be surprised and pleased once it gets here" approach for anything I've bought. Currently waiting for the LS Dunes deluxe vinyl which was listed as being sent out mid-november and then moved to mid January. The same thing happened with four other pre-orders this year. It's always "the label" or "the manufacturer", which is probably true, but they should pad those pre-order dates a bit if they're never going to hit them anyway. At least they're usually pretty good about sending emails if they are delayed. If you need something quickly, this is not your site. Otherwise, it's a solid place to pick up decent (if expensive) band merch.
Order took several months to ship items…
Order took several months to ship items that were in stock.
Was sent a sealed record with the wrong…
Was sent a sealed record with the wrong record inside. How do you get that wrong? Then never received a replacement. Insane that I'm now asked for feedback about my experience.
I bought 2 colored vinyl LP's…
I bought 2 colored vinyl LP's and one arrived as black vinyl. Wrote and received a reply the same day, seems that the pressing plant screwed up, and others received the black vinyl version in error too. King's Road sent out the proper colored vinyl LP and all is good.
I also bought 2 'Mystery Packs' that contained hoodies, t-shirts, stickers, etc. Very pleased with the order.
Pre ordered Cannibal Corpse merch in…
Pre ordered Cannibal Corpse merch in June, finally received my tracking number December 1st. I understand the company moved their warehouse across the states, but this is a crazy wait. I’ll never order anything from them again.
Cool Stuff
Cool Stuff, but I didn't hear anything for about 3 weeks, then got shipping notification, and it arrived soon after that.
Come funziona Trustpilot
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Le aziende possono raccogliere recensioni tramite inviti automatici. Queste recensioni sono etichettate come verificate perché è ovvio che si basano su esperienze reali.
Scopri di più sui diversi tipi di recensioni.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.








