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Scopri cosa dicono le persone

Valutata 1 stelle su 5

Zwei Monate nach meiner Bestellung bekam ich die Info, dass mein Paket nicht abgeholt wurde wieder zurück geschickt wurde. Eine Zustellung hat nie stattgefunden. Meine Pakete kommen immer an. Zwei... Leggi di più

Valutata 1 stelle su 5

Kings Road Merch seem to operate on their own very relaxed timeline. Over a week just to acknowledge my order, then even longer to actually dispatch it. Communication was practically non-existent —... Leggi di più

Valutata 4 stelle su 5

Habe hier ein Original Tourplakat von Herbert Grönemeyer bestellt. Leider ist das Plakat der ersten Lieferung trotz zusätzliche bezahlter spezieller Transport Verpackung in schlechtem Zustand bei mi... Leggi di più

Valutata 5 stelle su 5

Ich bin super zufrieden und würde jederzeit wieder hier bestellen. Trotz Bezahlung per Vorkasse erfolgte die Lieferung innerhalb von 3 Werktagen nach Bestellung. Die bestellten Shirts wurden in e... Leggi di più

Dettagli dell'azienda

  1. Negozio di t-shirt

Informazioni fornite da varie fonti esterne

Kings Road is a full service entertainment and band merchandise company. We build custom webstores for bands, artists, labels, and events and we provide tour merchandise services and retail distribution for them around the world from offices on three continents. Our staff is friendly and experienced and our service is simple and transparent.


Informazioni di contatto

2,9

Nella media

TrustScore 3 su 5

895 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non ha risposto alle recensioni negative ricevute

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Great Product, Great Experience

I have always had really good experience with Kings Road, which isn’t always the case when it comes to shipping from the US to Canada! It would be lovely if that shipping was a little cheaper but I understand it’s a long way. Tracking the shipment is extremely easy and always updates really quickly, so I’m never left with a package sitting out on my step that I don’t even realize is there. The quality of the merch is also great, some of my favourite items are from Kings Road!

15 febbraio 2024
Non scritta su invito
Valutata 4 stelle su 5

Don't buy more then 1 surprise package!

Bought a big sweater with Cannibal Corpse, really good quality and good print! Bought three surprise packages and they were all the same t-shirt, it was a bday gift to my daughter, was hoping for and thought it would be three different things, not really seeing her in the same cannibal corpse t-shirt everyday, so yeah I'm taking one star off. The package arrived on really good time.

6 febbraio 2024
Non scritta su invito
Valutata 1 stelle su 5

Ordered a pre order of a vinyl a month…

Ordered a pre order of a vinyl a month early and it arrived 5 days after the actual release date… contacted them about this and they have just ignored me. So they clearly don’t care!

I wish my favourite bands didn’t use them as a vendor, they are useless!

26 gennaio 2024
Non scritta su invito
Valutata 1 stelle su 5

Don't usually do this...

Don't usually do this, but Kingsroad merch has to be one of the worst merch stores I've ever ordered from. Both the U.S. and Europe stores take forever to get your order out. I have tried both stores and won't be coming back as both times it took Kingsroad nearly 3 months to get me my order. I had ordered Christmas Presents in mid November that never showed up. I emailed Kingsroad Europe in mid December to find out where my package was and they assured me it was being prepared, only to get an email in mid January telling me their was a computer error and that a number of the items I ordered are no longer in stock and the order hasn't even shipped yet. No other merch store I have ordered from seems to have the problems Kingsroad does. I still have not received my order. Buyer beware.

16 gennaio 2024
Non scritta su invito
Valutata 5 stelle su 5

Amazing customer support team

I had reached out to the Kings Road Merch customer support team to see if they could help with an incorrect shirt size I’d received in a mystery box. I reached out on a whim, especially because I understand mystery box items are often based on what’s on hand, and I loved what I got, even if the shirt was a bit too small but figured it couldn’t hurt to ask. Not only did they respond within 24 hours with a fix and had my new shirt mailed out the following day, but they went above and beyond to ensure they sent a different shirt in the right size so I wouldn’t have two of the same. The communication was excellent and kind and I was so impressed with my experience. I also got my new shirt and it’s perfect! Thank you so much!

21 dicembre 2023
Non scritta su invito
Valutata 3 stelle su 5

Good stuff but takes forever

I've ordered 6 times from Kings Road over the last year. The quality of the merch is generally the same as standard band merch (not good enough for how much it costs but expectedly so). However, it takes FOREVER to actually get an order. My one normal non-preorder took a month to get to me (domestic shipping). I've learned to mentally tack on at least 2 months to every pre-order date quoted, and basically just take the "I'll be surprised and pleased once it gets here" approach for anything I've bought. Currently waiting for the LS Dunes deluxe vinyl which was listed as being sent out mid-november and then moved to mid January. The same thing happened with four other pre-orders this year. It's always "the label" or "the manufacturer", which is probably true, but they should pad those pre-order dates a bit if they're never going to hit them anyway. At least they're usually pretty good about sending emails if they are delayed. If you need something quickly, this is not your site. Otherwise, it's a solid place to pick up decent (if expensive) band merch.

30 novembre 2023
Non scritta su invito
Valutata 5 stelle su 5

I bought 2 colored vinyl LP's…

I bought 2 colored vinyl LP's and one arrived as black vinyl. Wrote and received a reply the same day, seems that the pressing plant screwed up, and others received the black vinyl version in error too. King's Road sent out the proper colored vinyl LP and all is good.

I also bought 2 'Mystery Packs' that contained hoodies, t-shirts, stickers, etc. Very pleased with the order.

13 febbraio 2023
Non scritta su invito
Valutata 1 stelle su 5

Pre ordered Cannibal Corpse merch in…

Pre ordered Cannibal Corpse merch in June, finally received my tracking number December 1st. I understand the company moved their warehouse across the states, but this is a crazy wait. I’ll never order anything from them again.

1 dicembre 2023
Non scritta su invito
Valutata 4 stelle su 5

Cool Stuff

Cool Stuff, but I didn't hear anything for about 3 weeks, then got shipping notification, and it arrived soon after that.

20 novembre 2023
Non scritta su invito

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