Kings Road Merch seem to operate on their own very relaxed timeline. Over a week just to acknowledge my order, then even longer to actually dispatch it. Communication was practically non-existent —... Leggi di più
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14 Tage Versandzeit sind in der heutigen Zeit schon unterirdisch, doch nicht mal die halten sie ein. Zwei Bestellungen zusammenführen? Keine Chance, angeblich aus buchhalterischen Gründen. Buchhalte... Leggi di più
Habe hier ein Original Tourplakat von Herbert Grönemeyer bestellt. Leider ist das Plakat der ersten Lieferung trotz zusätzliche bezahlter spezieller Transport Verpackung in schlechtem Zustand bei mi... Leggi di più
Habe 2 Bestellungen aufgegeben. Der Hoodie und Zipper von Motionless in White ist echt super schön 😍 Schnelle Lieferung aber teure Versandkosten Die Retoure ist etwas komplizierter. Wenn das ein g... Leggi di più
Dettagli dell'azienda
Informazioni fornite da varie fonti esterne
Kings Road is a full service entertainment and band merchandise company. We build custom webstores for bands, artists, labels, and events and we provide tour merchandise services and retail distribution for them around the world from offices on three continents. Our staff is friendly and experienced and our service is simple and transparent.
Informazioni di contatto
1520 Knowles Avenue, Los Angeles, CA, USA, 90063, Los Angeles, Stati Uniti
- support@kingsroadmerch.com
- kingsroadmerch.com
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Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Fast international delivery
Fast international delivery, everything safely packaged and all arrived without any damage
Customer service might be doing slightly better but just slightly
Customer service giving updates on orders sucks, shipping is terrible, and things never arrive on time usually. Last couple times has been better with minor improvements but I’ll give a five star review when they update their tracking system better and don’t make it next to impossible to get updates from the website
Ordered 2 cannibal corpse mystery…
Ordered 2 cannibal corpse mystery packages. Over a month. Many emails never replied too. Multiple excuses when I finally got a reply. Still not even shipped out beyond a month. When inwas told my order would ship out soon. Over 3 weeks beyond that isnt soon.. and still to this day never even sent out with no updates back in weeks. Totally ignoring customers and no concern for their clientele.. had to process a dispute
Shipping damage. Never again
Received my vinyl record damaged. Sent an email and never received a response. Very disappointing
orders come at a reasonable time and is…
orders come at a reasonable time and is exactly what i ordered communication is good throughout the process
LOVE LOVE my Summit Ice Jacket
LOVE LOVE my Summit Ice Jacket, track pants and tee shirts. High quality clothing, thick material and well made. Nathan Fielder, I love you!
Missing half the order
I only received half of my order and when I reached out for help, I got zero response. There isn't even a phone number to call. The packing slip showed that they omitted the one item but when I log in to look at the order, it doesn't even have any record of the order at all.
I only received half of my order
I only received half of my order. I reached out several times. No answer. I’ll never order from this company again.
I thought screen print was going to be…
I thought screen print was going to be on the front which I prefer but I like the color and size of the shirt
The quality of the merchandise is…
The quality of the merchandise is garbage, the return process is ridiculous, and customer service is horrible.
Misled customers into thinking they…
Misled customers into thinking they were getting free shipping on an album only to tack $6.10 after purchase. Emailed them and they basically told me to kick rocks and have stopped responding all together.
I feel so sorry because because I was…
I feel so sorry because because I was upset because after a year waiting the albums arrived. Thank you!
Package didn't show up
Package didn't show up. Customer Service sent out another package very quickly with a few extras <3
Frustrating.
It's fine that mistakes happen and stuff gets left out of an order, but when it takes nearly a month to resolve it, naturally inventory won't be available once you finally get an answer. Add in shoddy communication on pre-orders (why go to the trouble to email that there's been a delay on one item, but the rest of your order will ship separately and then not actually follow through on that?) and I dread seeing that so many of my favorite artists use KRM.
Easy order, fast shipping, love the shirts
This was the second time I've ordered from Kings Road Merch and I'm a happy customer again. I picked up a two pack of mystery shirts, received them quickly, and they're great quality. Easy shopping and check out.
I love ❤️ all my drop kick Murphys …
I love ❤️ all my drop kick Murphys tees I have bought from your company wash up well and true to fit ...
Disappointed
Ordered 2 mystery items with free gift. Didn’t receive free gifts - and was told afterwards that they didn’t have anymore to give. I pre-ordered it…pretty disappointing. I give one star for customer service since it took so long for a response. I give 2 stars bc I did like my mystery items I received.
Great company.
Everything I have oreder has always been excellent. I had a damaged lp they just sent out a new one no problem.
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