I went with Kings of Neon due to shipping times and claimed local quality of work. At checkout it said shipping estimate is 2/23. A week goes by without any updates on shipping. Turns out the outsourc... Leggi di più
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Scopri cosa dicono le persone
Tabitha took great care of us. She walked me through the process start to finish! Kings of Neon sent us proposed renderings for the sign very promptly. The process was very smooth overall, the price w... Leggi di più
Excellent customer service all the way though - real people who reached out right away to help me to achieve my vision for my custom sign, (thanks Brianna!) and at a very competitive price. It shipped... Leggi di più
From the very first phone call, Kings of Neon were fantastic to deal with. They produced EXACTLY what we were after, and considered the short deadline we needed and delivered it all ahead of schedule... Leggi di più
Dettagli dell'azienda
Scritti dall'azienda
We pride ourselves on customer service and delivering the best products on the market. From large events like the NFL draft, Lollapalooza, Red Hot Chilli Peppers / Warner Music and Twitter through to small home decor neon signs, artworks and gifts, we have everything you could need when it comes to LED neon signs! Our main neon hub is in Australia with parts of our design team and event specialists spread across USA, UK and NZ plus leading manufacturer partners across the globe as well. Bespoke, business or just fun - we are here to create some LED neon magic with you Our Mission: To collaborate with…. The fearless dreamers and wild creatives. The aspiring and the inspired. We see you. We create with you. We are you.
Informazioni di contatto
400 S. 4th Street Suite 500, 89101, Las Vegas, Stati Uniti
- +1 844 614 1133
- custom@kingsofneon.com
- kingsofneon.com
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Excellent service and product
Excellent service from Ayesha who proposed a good design and cost. End product is excellent. Very happy.
Great Service and Product
Saw an advertisement on instagram and asked for a quote. Received a phone call from Ayesha the next morning. Confirmed what I would like and to work within my budget. I was very impressed with the customer service and the quality of the product when it arrived. Arrived very quickly for a bespoke item. Ayesha contacted me multiple times before and after receiving the sign to make sure I was happy with the product. Highly recommend!
I’m so chuffed with our neon sign for…
I’m so chuffed with our neon sign for our business, I hope to order a second one soon, great quality and speedy turnaround at reasonable prices. Thanks again Ayesha for a great service!
Great service and Ayesha was very helpful!
We are delighted to have received our neon signs. Ayesha was brilliant and patient while we changes sizes and designs. The shipment was done earlier than expected and the signs are now on the wall with the easy fitting instructions. Highly recommend!
Ayesha from Kings of Neon was helpful…
Ayesha from Kings of Neon was helpful and polite. I’m very happy with our sign which was made exactly to our requirements and meets our expectations.
Customer service and response…
Their Customer service and response times were impeccable! Needed a sign quickly and was able to get a quote and a design mockup in under 24 hours.Would recommend them to anyone! Really great experience!
The best!
From start to finish these guys have been amazing!
Steve is such a lovely guy, talking me through all the options, and what he recommends. Never tried to up sell me or pester for anything. Left all final choices to myself.
I ordered a custom sign for my best friends business, as a surprise and he absolutely loved it!
Exactly how I pictured it, service and delivery couldn’t be better!
100% recommend these guys!
I have left messages online and vm
I have left messages online and vm. No one cares over there will sub par workmanship. There are fixes that are required asap.
I will go online tomorrow if I do not receive a return call from the GM. Chris 310-968-9876
Customer service SUCKS
Ordered a couple of custom neon signs for my business in mid October, with the intention of having them hang in my windows to draw in customers during the Christmas rush. The ordering process with Kelly went well, but when the signs arrived, a couple components for the hanging setup were missing. Wrote to them, and two weeks (!) later they sent out one of the pieces that I needed but not the others. Wrote to them twice more and I’m STILL waiting for the missing pieces to arrive, and it’s already January. Sure, I could fashion something temporarily, but one of the signs is very large and will hang in a very visible but difficult place to get to, so I want to do the installation just once. Their customer service sucks!!!
Product is what I expected
Product is what I expected. Got delivered within a week. However, my gripe is the amount of SPAM now ends up in my emails and now junk file even after blocking them. Just because I purchased from you once, doesn't mean I want to buy a sign from you every single day of the week. The amount of spam as ridiculous!

Risposta di Kings Of Neon
Personal touch
Personal touch, talking to a human that cares about the design and has good answers to questions. Fast service and personal care. Great experience.
Tabitha M
Tabitha M. Pinchot Was excellent to work with. Got it done quickly for the price I wanted. Looks great too!
Terrible customer service. Avoid them.
Terrible customer service. 🛑 AVOID at all cost 🛑
Our experience is pretty cut and dry.
- We asked for the "Largest One-Piece size".
- They said it was 96" wide.
- They created our quote/design.
- We approved.
- Sign arrived.
- It was 2 pieces.
The 2-piece error is 100% the fault of Kings of Neon. There really isn't any room for ambiguity.
We tried to work with customer service to correct THEIR mistake. They offered us "15% off on a NEW sign" with ZERO accountability or effort to correct the problem their company created.
This was a super disappointing experience. We are a small business and were excited to finally get a LED sign. We were already planning more in the future. They could have turned our experience into a repeat business, but instead, chose to burn a bridge and lose a customer.
There are a lot of LED sign companies out there - Pick one of those.
Ok product - woeful customer service.
The neon itself was fine and arrived quickly - it was contract manufactured offshore and is likely the same product as available through many other similar vendors. The issue here is that it shipped with several components missing and it took a lot of chasing over several weeks to get them delivered. The battery pack supplied for portable use is flimsy and unsuitable for regular touring. Beware of the cost - literally everything is an option and it escalates from the advertised price very quickly. This firm refused to honour it's advertised discount offers. I would recommend looking elsewhere due to the poor customer experience.

Risposta di Kings Of Neon
Looks Okee but its no neon…
Looks Okee but its no neon…! Its leds neon is made out of Glass and its much more color full do dont be miss led
Awesome custom logo neon for my…
Awesome custom logo neon for my CrossFit gym makes for a badass photo op!
What up doe
What up doe! I don’t normally write reviews but King of Neon did such a great job on my custom piece I felt it was a must. From the time I contacted my rep Kelly was friendly and professional. She and her team helped make my idea into a reality. They communicated every step of the way of the process and advised me on what would work best for my home. I’m glad I contacted them and chose the to make my custom sign.
Happy, happy customer!
Happy, happy customer! My dad loves his sign. Joseph was great to work with and made it easy. I really liked their online previews; looked just like it did when I received it. Their packaging was really great, too!
Phenomenal!!!
From the customer service to the actual product, you guys are phenomenal!!! We are so happy with the custom sign of my husband’s hockey team logo!!!!! It arrived way quicker than I thought it would, too!!!!
Great customer service and beautiful product
I got to work with Tabitha on creating a custom neon sign for our event and she was the absolute best! She helped me get our sign worked out and into production in an afternoon and was able to ensure that it would arrive in time for the event. The sign itself looks amazing! It definitely took our booth setup to a whole new level.
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