kingfisherwindows.co.uk Recensioni 

89
TrustScore 5 su 5

4,9

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Valutata 5 stelle su 5

Kingfisher provided a wonderful service from beginning to end. There was no hard sell from the salesman, just clear information, helpful advice and a competitive price. We were given a fitting date mu... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

I recently had my bay window fitted by this company after they were recommended to me, and I'm very pleased with the service from start to finish. The team was professional, punctual, and completed t... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Excellent product. Professional, good price, excellent staff from sales to installation. Courteous, polite, knowledgable. Worked around our needs at installation. Very pleased with the look and finish... Leggi di più

Valutata 5 stelle su 5

Exceptional Company!!! Over the years I've dealt with a lot of Window Companies, mostly disappointing. Kingfisher was recommended by a friend, and they weren't wrong. Surveyor/salesman, Bill,... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Negozio di porte

Scritti dall'azienda

For 30 years kingfisher Windows have been designing and installing premium quality windows, doors, and conservatories for homes throughout Yorkshire. We pride ourselves on offering an innovative range of products and services delivered by an incredibly passionate and professional team with the traditional values of a family owned business. Find out more at www.kingfisherwindows.co.uk


Informazioni di contatto

4,9

Eccellente

TrustScore 5 su 5

89 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
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4,9

Tutte le recensioni

(89)

29 recensioni negli ultimi 12 mesi

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Valutata 5 stelle su 5

Highly Recommend - a very happy customer

I have had windows, doors and patio doors done over the period of a year to coincide with our extension and renovations. I would highly recommend to anyone considering replacements in their home. The sales team are not pushy and very helpful, the quality of the product is second to none and the install team are professional, courteous and meticulous. Well done all, a great organisation in a world where you always seem to be let down.

21 gennaio 2025
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Risposta di kingfisherwindows.co.uk

Good Morning
Thank you for your lovely review. We are are so pleased that you are happy with our service and products which have been installed over the past year. We look forward to working with you again in the future.

The Kingfisher Team

Valutata 5 stelle su 5

Window, door and lintel replacement.

A first class experience from beginning to end. After an initial visit in December to confirm requirements and measure up, I was supplied with a great value quote. Installation early in January was fast, and the fitter did a great job of keeping me informed on progress. He also left the work area spotless after completion. I have no hesitation in recommending Kingfisher.

3 gennaio 2025
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Risposta di kingfisherwindows.co.uk

Good Morning
Thank you very much for your five star review! We're glad that you're pleased with our service and hope to work with you again in the future.

The Kingfisher Windows Team

Valutata 5 stelle su 5

From initial contact for a quotation

From initial contact for a quotation, then site survey, the installation team and further contacts with accounts and general information, and follow up on paperwork and payment confirmation. The Kingfisher team have been nothing but professional.

11 ottobre 2024
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Risposta di kingfisherwindows.co.uk

Good Afternoon
Thank you very much for your five star review! We're pleased that you are happy with our service and products and hope to work with you again in the future.

The Kingfisher Windows Team

Valutata 5 stelle su 5

Outstanding

I recently had the pleasure of having Chris and Craig install two dorma windows and cladding on my property, and I couldn’t be happier with the result. From start to finish, they were exceptionally polite, friendly, and professional. Their attention to detail and commitment to a high standard of work truly set them apart. The finish was immaculate—every aspect showed their expertise and pride in their craft. I can’t recommend these two enough; if you’re looking for skilled professionals who go above and beyond, Chris and Craig are the team for the job! Thank you also to Simon who provided us with a hassle free process.

30 ottobre 2024
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Risposta di kingfisherwindows.co.uk

Good Morning
Thank you for your lovely review. We are are so pleased that you are happy with our service and products which have been installed. We look forward to working with you again in the future.

The Kingfisher Window Team

Valutata 5 stelle su 5

At first I wasn’t too happy as my…

At first I wasn’t too happy as my window came with the wrong sized . A gentleman called Hugh came and was very apologetic.
On his leave he actually helped fix my door and was back in a few days to replace me cracked window. Very nice gentleman top star for him.

11 ottobre 2024
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Risposta di kingfisherwindows.co.uk

Good Morning

Thank you for your 5 star review. I am very pleased you are happy with the end product and pleased we sorted the issues out straight away for you.

The Kingfisher Windows Team

Valutata 5 stelle su 5

A good customer experience

I was very nervous about getting some new windows, as I expected to be hounded by a salesman, once I'd expressed an interest in getting some new windows.

The Kingfisher rep called Simon who came to see us was very polite and not pushy at all. Very easy to engage with. I did the follow up, with no hassle following the intial visit.

I'm not sure what the going rate is for PVC windows, but maybe Kingfisher are better quality than the average supplier and possibly slightly dearer than others. I thought the price/quality was good however.

We made an order, which was fulfilled in July.

We had windows replaced that were not very straight forward installations and I expected a lot of touching up post installation. I'm pleased to say that the install team did a great job and left things in a state that required no further painting or patching up. I was pleasantly surprised by that, given the non straightfoward nature of the windows that were replaced.

I would therefore recommend Kingfisher and wouldn't hesitate in using them again.

29 luglio 2024
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Risposta di kingfisherwindows.co.uk

Good Afternoon
Thank you for your lovely review. We are are so pleased that you are happy with our service and products which have been installed. We look forward to working with you again in the future.

The Kingfisher Team

Valutata 5 stelle su 5

Exceptional communication and service 2nd to none.

Replace new door. The service was exceptional. Keep me informed of any changes that was fitted even came back to do an architrave. Would definitely use again as I am wary of lots of companies out there and you need to get somebody you can trust to communicate. Brilliant will be using them again.

11 giugno 2024
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Risposta di kingfisherwindows.co.uk

Good Morning
Thank you very much for your five star review! We're glad that you're pleased with our service and hope to work with you again in the future.
Thanks,
The Kingfisher Windows Team

Valutata 5 stelle su 5

Great service

Great service, attention to detail and brilliant finished product. Thank you to Chris and Craig for all your hard work, communication was really clear and smooth. Grateful for the work you put in.

3 luglio 2024
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Risposta di kingfisherwindows.co.uk

Hello,
Thank you very much for your five star review! We're happy to hear you had a good experience with our team. Feel free to contact our team if you have another project in the future.
Thanks,
The Kingfisher Windows Team

Valutata 5 stelle su 5

Communication and Work Ethic Excellent

Kept well informed from start to finish. Contact made to ensure we were happy with choices. An excellent team. Danny and Chris, the installers, what a pleasure to have met them. Pleasant, polite, courteous and respectful. Worked around my disabled husband, ensured he was safe and comfortable. What a team
Absolutely love our choice of doors and frame colours

17 maggio 2024
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Risposta di kingfisherwindows.co.uk

Hello,
Thank you very much for your five star review! We're glad that you're pleased with our service and hope to work with you again in the future.
Thanks,
The Kingfisher Windows Team

Valutata 5 stelle su 5

Kingfisher stuck to their 10 year…

Kingfisher stuck to their 10 year guarantee. I decided to write this review even though it’s probably 6 months to a year since Kingfisher came out to us. We had a new front and back door fitted about 8 to 9 years ago. One day out of the blue the lock on our front door went faulty. We phoned Kingfisher not expecting anything from them seeing as the door was so old. However we were very pleasantly surprised when they said it was still covered under the guarantee. Russ came out and quickly replaced the lock. He also checked the back door lock and said that was about to do the same as the front, so replaced both. What a great guy too. We are considering replacing all windows and doors shortly and Kingfisher will be our first port of call for a quote. Thanks so much to all the staff here.

18 aprile 2024
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Risposta di kingfisherwindows.co.uk

Hi Janet,
Thank you very much for your five star review! We're glad that you're pleased with our service and hope to work with you again in the future.
Thanks,
The Kingfisher Windows Team

Valutata 5 stelle su 5

If there was a five star plus they…

If there was a five star plus they would without doubt qualify for one. Both me and my whole family have used Kingfisher for over 30 years and not had a problem.
The quality of their work and customer care from inception to completion is first class. The sales and fitting team are exceptionally good at what they do along with the production guys. I can’t recommend this company enough. Thank you Kingfisher for making my house look beautiful. 🤩

17 aprile 2024
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Risposta di kingfisherwindows.co.uk

Hi Jackie,
Thank you very much for your five star review! We're glad that you're pleased with our service and hope to work with you again in the future.
Thanks,
The Kingfisher Windows Team

Valutata 5 stelle su 5

Replacement Conservatory with Tiled Roof

I’ve just had my old conservatory replaced/refurbished with a new one which has a tiled roof.
I wanted Kingfisher to do the work because of their reputation which I’d heard through word of mouth from family and friends. I wasn’t disappointed, everyone from Kingfisher that attended site, was a credit to the company. The rep that quoted for the job, Scaffolders, Builders, Fitters, Electricians, they all did a superb job. The conservatory that I now have is even better than I’d hoped it would be. Chuffed to bits.

14 agosto 2023
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Risposta di kingfisherwindows.co.uk

Hi Steve,

Thank you very much for your 5 star review!

We are so happy to hear you are pleased with our team and the service you received. Enjoy your new conservatory roof!

We would love to work on any future projects you may have.

King Regards

Valutata 5 stelle su 5

Above and beyond. Good value, excellent fitters and easy, professional experience throughout.

We recently had all new windows and doors for our house, supplied and fitted by Kingfisher. As this included 11 windows and 2 composite doors, as well as replacement cladding, this was no small expense. We obtained a number of quotes to ensure we got a competitive price and were happy with the service provided. From the very first home visit, Kingfisher stood out. The sales advisor was knowledgable, professional, courteous and honest, and didn’t make us feel pressured at all. He patiently answered our (many) questions, and outlined the process, and timescale, and followed this up with a detailed quote via email the next day.
Although Kingfisher weren’t the cheapest quote we received, the sales advisor made a great first impression and the quote was still very competitive. Another positive was that the company had a wider selection of composite door styles than any of the other companies we had approached, and we settled on one that was in keeping with the period of our property. We discussed the option of designing a bespoke glass panel for the doors and they were very accommodating, they even managed to send us a mock up of the design.
The fitters who attended were absolutely brilliant. They worked hard, kept us updated throughout and went above and beyond when encountering all the unexpected issues that often come up in old houses. They were pleasant to be around and made sure everything was tidied up at the end of each work day. The attention to detail really made a huge difference, and the windows and doors were finished beautifully.
When the doors arrived, we discovered they were key turn on both sides, and we had requested a thumb turn lock on the inside. We let the company know and the locks were changed to thumb turns the very next day, with no drama whatsoever.
Having had a number of repairs and upgrades done on our home recently, it was really reassuring to know that the company has a fitting team who don’t need to be ‘chivvied along’ or monitored. The guys worked hard every day without fail, and we left them to their expertise.
Highly recommends.

19 giugno 2023
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Risposta di kingfisherwindows.co.uk

Hi,

Thank you very much for the lovely review. I will pass on to all the team. We hope you enjoy your new windows and doors for years to come.

We look forward to working with you in the future if you have any more requirements.

Best wishes

Valutata 5 stelle su 5

My parents had Kingfisher out to…

My parents had Kingfisher out to replace their front door. The gentleman that came went above and beyond. Not only did he lower the threshold but He even put the bell back on and meticulously cleaned up after himself. Incredibly good work. Very happy and would highly recommend.

23 maggio 2023
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Risposta di kingfisherwindows.co.uk

Hi,

The Kingfisher team are pleased to hear that you and your parents are happy with the work and level of service received. We hope you all enjoy the new entryway and front door.

Please keep us in mind for the future, we would love to work with you again!

Best wishes

Valutata 5 stelle su 5

First class service

We decided to go with Kingfisher on a recommendation and we were not disappointed. We have received excellent service from start to finish. The fitters, Chris and Craig, went above and beyond to provide a first class installation. They were prompt, courteous and friendly, making sure we knew exactly what was happening at every stage, and also how to maintain our new windows and doors. They cleaned up conscientiously, both during and at the end of the day We would certainly recommend this company to anyone considering replacement windows and doors.

17 aprile 2023
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Risposta di kingfisherwindows.co.uk

Hi Judi,

Thank you very much for your 5 star review!

We are so happy to hear you are pleased with the service you received. Enjoy your new windows and doors!

We hope to work with you again in the future!

Valutata 5 stelle su 5

This is the 3rd time I have used…

This is the 3rd time I have used Kingfisher. They are an excellent company providing good quality windows and doors but with a tailored service. They are very good at advising when making choices and at keeping you in touch when surveying before installation. Excellent service

9 marzo 2023
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Risposta di kingfisherwindows.co.uk

Hi Tonia,

Thank you very much for your 5 star review!

We are very pleased to hear that you keep coming back to Kingfisher and we hope you enjoy your new windows and doors!

We look forward to working with you again in the future!

Valutata 5 stelle su 5

Problem solved

I rang up on Thursday about a small problem with my external doors and an appointment was made for the following Monday, great. Russ came nice and early in the morning and quickly saw and dealt with the problem. He was efficient, polite and helpful. I have no hesitation in dealing with and recommending Kingfisher.

23 gennaio 2023
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Risposta di kingfisherwindows.co.uk

Thank you for your lovely review.

We are delighted to hear that you have received brilliant customer service and had a great experience with our Service team.

Valutata 1 stelle su 5

A terrible company

A terrible, terrible company. With the exception of one room, all others had considerable damage to the plaster work and ledges which they claimed they would repair and made arrangements for a tradesperson to carry out the repairs 13 days later, which they then didn't turn up to or even phone to apologise. They also broke the toilet seat and said that it would be replaced. After having to make numerous inquiries chasing this up, 12 days later a fella turned up with the cheapest piece of plastic tat they could find, nothing similar to the one that broken (foolishly I expected quality like for like). Not only that, but it doesn't even fit properly. Disgusting behaviour and customer service and explains why a staggering 20% have given them only 1 star. I will now take them to a small claims court. Be warned and stay away.

1 dicembre 2022
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Risposta di kingfisherwindows.co.uk

Good Evening Mr Benton.
Apologies for the late reply but I could not find you in our system as a customer and you did not provide any other means to identify the project.
Having made enquiries I now understand your property to be part of a larger scheme we are carrying out for Kirklees Council and I have spoken to the relevant people.
As you know we have been out to your property with Kirklees council and jointly inspected the works along with yourself as is the agreed procedure for all properties on this contract. You highlighted some small issues which Kirklees deemed of a minor nature and the remedial actions were agreed. You also highlighted some damage to your toilet seat which it was agreed to replace. When we attended the property on Tuesday 13th December you did not afford us the opportunity to carry out the agreed works so unfortunately we are not aware if the replacement toilet seat is suitable or not.
If you are not satisfied with the proposed repairs then we are of course happy to discuss this and carry out any works necessary, but unfortunately you need to raise these issues through the proper channels, which in this case is the site team at Kirklees who are overseeing the contract so they can agree and instruct us on any further / alternate works.
Lastly, we do not understand why you are threatening to take us to a small claims court. There is no contract between us, making spurious threats of legal action is unnecessary and unfounded.

Valutata 1 stelle su 5

Bad customer service

I don’t usually post bad reviews but feel like Kingfisher Windows experience wasn’t great. First they couldn’t make it original fitting day so I’ve lost day of holiday. I have no issues itself with quality of the door but fitter used brown silicone to finish which look awful an doesn’t match my windows(wasn’t even ask if I wanted brown). I made complaint to the company but was completely brushed off by guy called Paul, he said that as a standard the used brown which is not true as they fitted my neighbors door and used white. Really not happy with the service.

8 ottobre 2022
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Risposta di kingfisherwindows.co.uk

Good Afternoon I am very sorry that you feel you have not received a great service from Kingfisher. Firstly I would like to apologise for the cancelled appointment, but unfortunately due to unavoidable circumstances we had to re arrange so we arranged for the Saturday (which we do not work normally) so you did not have to take another day off which we where very aware of. With regards to the silicone we have used our standard which is Teak, unless we are asked to use the White, as we feel white tends to look dirty a lot quicker. As you stated your neighbor had their door finished with White which they would have asked us to do at the time of fitting their door. If you had asked the fitters at the time, they would have gladly done this in White for you too. When you called Paul he did not brush you aside at all but was just pointing out the benefits and why we use the Teak. From the conversation you had with Paul, I understand that you were happy to leave it as it was. Obviously you have now changed your mind and we are happy to come out and replace the Teak with White silicone. Paul will be in contact to let you know when we are able to do this for you.

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