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Valutata 5 stelle su 5

I have nothing but good things to say about kikis. The care in not only packaging but in the selections, in reading what ppl need and would like. Making sure there arent many duplicates (unless otherw... Leggi di più

Valutata 5 stelle su 5

I've made numerous purchases and have never been disappointed. The quality of crystals and the level of service is the best I've experienced. Careful attention was also paid to any special requests th... Leggi di più

Valutata 5 stelle su 5

The staff at Kiki Crystal are legit. They respond quickly to emails and are always willing to accommodate preferences that make sense (for example one type of crystal for another of the same value. I... Leggi di più

Valutata 5 stelle su 5

All the crystals are amazing and great quality. They come very carefully packed. I forgot to add a note to my last order and they were very quick to reply to my email and add my notes to my order. So... Leggi di più

Dettagli dell'azienda

Scritti dall'azienda

Why We Started I remember it was an ordinary afternoon when I was shooting a promotional video for a client's crystal products. I was captivated by the beauty of these crystals, each shimmering under the lights, unique and seemingly imbued with its own story and soul. However, during a casual conversation, the client inadvertently mentioned several negative aspects of the market, such as rampant counterfeits, inferior products, and even some merchants charging customers a lot but failing to deliver. These revelations left me shocked and disappointed. That night, I couldn't find peace at home. I kept thinking: How could such beautiful crystals be tarnished by these market practices? China has a tradition of excellent business ethics. Our proverbs say, 'no pointed peak, no trading,' which comes from the way rice is piled high in a bowl to make a pointed top. This shows that the seller always gives a bit more to make the customer happy, which is important for a business that lasts." Moreover, China, hosting one of the world's leading crystal wholesale markets, needs a reputation for integrity. The more I learned about the crystal market, the more I felt the need for change. Why not establish a brand that not only showcases the beauty of crystals but also changes the status quo of the industry? What We Do Thus began my journey. I visited numerous crystal factories and wholesalers, interacted with experts and artisans, learning to distinguish real from fake crystals, understanding their mining and processing, and comparing different quality products to gain a deeper understanding of these magical stones. In this process, I realized the importance of establishing strict standards to ensure the quality and ethics of our crystals: From the source, we carefully select partners who use pure, natural crystals without any dyeing, electroplating, or synthetic processing. Products like opalite or fake turquoise are not on our list. For our main products, we send them to professional testing agencies to obtain crystal testing reports. In the process of assembling crystal products, we accurately show their real quality through videos and images without unnecessary beautification. But I knew this was not enough. To truly win the trust of our customers, we decided to take some unconventional measures, such as: Our promise of a double refund for any fake crystal found, and our commitment to never hide any negative reviews. The needs of our customers are our direction for progress. We also share the creation process of each order on social media, allowing customers to see how every crystal they purchase is carefully selected and packaged. Even if customers receive our products with some damage due to shipping, we provide a free replacement service...


Informazioni di contatto

4,7

Eccellente

TrustScore 4.5 su 5

40 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

A Great Experience Every Time

I've made numerous purchases and have never been disappointed. The quality of crystals and the level of service is the best I've experienced. Careful attention was also paid to any special requests that I made. A great company that I would highly recommend.

1 maggio 2026
Valutata 5 stelle su 5

I have nothing but good things to say…

I have nothing but good things to say about kikis. The care in not only packaging but in the selections, in reading what ppl need and would like. Making sure there arent many duplicates (unless otherwise requested), reading comments and specifically choosing what each person prefers. Their customer service is top notch! (I can be flaky and uninformed so I asked allot of questions) they are patient and kind and will email.or message back within a day. The crystals, from largest to smallest, are genuine and certified and beautiful.

18 aprile 2026
Valutata 5 stelle su 5

Absolutely amazing experience

All the crystals are amazing and great quality. They come very carefully packed. I forgot to add a note to my last order and they were very quick to reply to my email and add my notes to my order. So very professional and I look forward to receiving my latest order. I will definitely be ordering again, many times in the future

2 aprile 2026
Valutata 5 stelle su 5

Everything I have ordered I love

Everything I have ordered I love. Even the mystery items are fabulous and the free gifts are spot on what I love.
The live shows draw me in everyday and I can’t help but order something.
The delivery drivers always take 3 to 4 pictures to show where they delivered to, and the one I met was friendly.

31 marzo 2026
Valutata 5 stelle su 5

I shop with this company all the time…

I shop with this company all the time because I like their products.They're very high quality products, and they always keep you informed by doing lots of videos. I have probably spent thousands of dollars ordering almost all of their things.Because I love them so much.The only thing I don't understand is why they don't give you any coupons or anything free.After you've spent that kind of money.

1 marzo 2026
Valutata 5 stelle su 5

This crystal shop is seriously the…

This crystal shop is seriously the best! Everything I’ve ordered is always well packaged and exciting to open and the crystals themselves are great quality! You can tell they genuinely want their customers to have an experience and the free gifts included with the orders are always so beautiful and fun!

1 marzo 2026
Valutata 4 stelle su 5

Good selection of crystals

This is my fifth purchase. I like getting the mystery box for the surprise and variety of crystals. The ultimate scoop also brings a nice selection of shapes.
In this order, I also purchased one specific item.
I can say overall I am happy with my purchase.

2 marzo 2026
Valutata 5 stelle su 5

The staff at Kiki Crystal are legit

The staff at Kiki Crystal are legit. They respond quickly to emails and are always willing to accommodate preferences that make sense (for example one type of crystal for another of the same value. I had asked for daggers in an order and requested moss agate instead of quartz and they happily obliged). I also had 2 orders at the same time with video requests and paid for both but since they could combine my order, they - on their own - refunded the second video cost. The crystals come packaged incredibly well and I've always received my packages in less than 10 days. I always order from here. Infact I'm waiting on an order right now lol

2 marzo 2026
Valutata 5 stelle su 5

Wonderful Company great service.

The overall experience was great! They had to contact me because of inventory issue with a substitution that I think I love more then the original. I received all my crystals in great condition edition and fast coming from another country

1 marzo 2026

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