Key City Compost is a great composting solution if you don't have municipal curbside service. It's affordable, reliable and easy to manage. I always had enough space in the weekly bucket for all my fo... Leggi di più
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We greatly appreciated having this service available to us and help keep compostable items out of the landfill. Key compost made it so easy. They were meticulous at picking up and dropping off the cle... Leggi di più
Very convenient way to compost. We used the service in our home for about 6 months before moving. It was such an easy way to divert waste from the landfill either from our kitchen or takeout that we d... Leggi di più
Despite receiving a text reminder that my scheduled pick up was yesterday, pick up never happened. A neighbor’s was not picked up either. Although their phone message says to use the app to ensure... Leggi di più
Dettagli dell'azienda
Scritti dall'azienda
Food Waste Collection and Recycling service in the Maryland, D.C., and Virginia region. Providing commercial, municipal, and residential services. Manufacturer of high quality soil products.
Informazioni di contatto
4539 Metropolitan Court, 21704, Frederick, Stati Uniti
- 2406080283
- info@keycompost.com
- keycompost.com
Key City Compost is affordable, reliable and easy to manage
Key City Compost is a great composting solution if you don't have municipal curbside service. It's affordable, reliable and easy to manage. I always had enough space in the weekly bucket for all my food waste and they offer processed compost for your garden if you want it. Using the service also helps reduce waste going into the trash and avoid garbage smells. Highly recommend.
We greatly appreciated Key Compost
We greatly appreciated having this service available to us and help keep compostable items out of the landfill. Key compost made it so easy. They were meticulous at picking up and dropping off the clean bucket as scheduled. They also offered email reminders the night before as well as reminders for date changes on holidays, etc. Thank you for the great service!
Easy to use
Easy to use, never had any problems. It's great to divert our food waste from landfills.
Just like trash day but for food scraps
Very convenient way to compost. We used the service in our home for about 6 months before moving. It was such an easy way to divert waste from the landfill either from our kitchen or takeout that we didn't finish.
Turn your food waste back into food for the city
Turn your food waste into food for the city! Very easy service to use.
Helping reduce waste!
Helping reduce waste, easy to work with, and great customer service!
Easy-Peasy
If only other home pickup services were this easy to business with! Not only is composting so important but they make it so easy. Love the online scheduling options!!
Failure to Pick Up or Communicate
Despite receiving a text reminder that my scheduled pick up was yesterday, pick up never happened. A neighbor’s was not picked up either. Although their phone message says to use the app to ensure a prompt response, that has not happened. I left 2 messages in the app and one on the phone asking when pick up would take place and if I should leave my pail at the curb. I have more compost in the house awaiting a new pail. Although still a new customer, I had been pleased, but must say that customer support is lacking.
I finally heard back. As a small company with short staff, several drivers called in sick. Understandable! She agreed that they need to take steps to better communicate should something like this happen again. I look forward to those improvements as composting is so important.
Great experience
Great experience! Collections occurred as scheduled, and communication / collection reminders were excellent. Highly recommend!
Great service
Great service! I highly recommend using Key City if you’re looking to reduce your footprint this year!
Great service
Great service! Never had any issue with pickups or getting compost. Pickup buckets are sturdy and seal air tight.
We are moving away and will miss this service
We are moving away. Leaving this composting service behind is unfortunate for many reasons. First, it is simple, and free for folks living in downtown Frederick. Second, we got a bag of finished compost this fall, which we used to supplement our many street-side planters. Third, I get a feeling of great happiness to see so many white five-gallon containers out on front steps and porches on pickup day. I feel that I’m part of a great community. Fourth, the composting service has improved our weekly curbside trash collection. It’s all of a piece with the colorful boats on the creek in the winter and the festivals in town throughout the year. It’s a piece of the whole that contributes to a wonderful, inviting community. Who wouldn’t want to live in Frederick?
A Revision of My Earlier…
Hi -- This is a revision of my earlier 5-star review. I have been frustrated with communication with the company and driver since I cancelled my service. Maybe be innocent miscommunication but was an ongoing annoyance nonetheless. Otherwise, service was great!
Recommend!
Company is easy to work with and clearly communicates for pick ups, drop offs, etc.
Long time customer (3 years)
Long time customer (3 years). I really love the convenience of this service and knowing my food waste isn't buried in a landfill. It's easy. Place your bucket outside your door for pick up and get a clean bucket in return.
Love this service
Love this service! We signed up for weekly pickup and it always happened on schedule for more than a year. It was so nice to get a clean bin. Other compost bins that aren’t swapped out get so smelly and gross at the bottom. Highly recommend if you can afford the cost!
Wonderful company and service. Highly recommend.
We signed up initially for bi-monthly pick ups and paid a year in advance, but it didn’t take long to realize this vegan family of 5 needed the weekly option. I messaged them and they let me pay the difference to make it happen. My interactions with the delivery/pickup driver were always brief, but pleasant. They’re doing great work and I’m happy with the service they have provided me.
Consistently great service!
Great value to the community!
Your service is a great value to the community. It's so easy to participate. I hope it grows throughout Frederick neighborhoods. Our HOA will not allow composting, so your service makes me feel I'm contributing to a greater good.
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