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Scopri cosa dicono le persone

Valutata 1 stelle su 5

BOUGHT A WATER HEATER THAT WAS SHOWING IN STOCK PAID STRAIGHT AWAY HAD CONFERMATION THEN WAS TOLD NO STOCK AND SAID THET THEY HAVE REFUNDED ME 7 DAYS STILL NO REFUND IN MY BANK POOR COMPANY STICK TO T... Leggi di più

Valutata 1 stelle su 5

Still waiting for my first order that was placed on 01/02 September. I’ve already left one polite review on here (which appears to have vanished!!) after sending emails that have been ignored along w... Leggi di più

Valutata 5 stelle su 5

Fantastic Company. Bought a wort chiller that is manufactured by Kegthat and, without doubt, It is an absolutely top-class product. Used it in my 100 litre homebrew pot this weekend and wort chilled d... Leggi di più

L'azienda ha risposto

Valutata 1 stelle su 5

Purchased previously without a problem. Same can't be said for my latest order. 3 weeks, allegedly shipped but not received?? Poor customer service, no resolution. Very upset customer.

L'azienda ha risposto

Dettagli dell'azienda

  1. Negozio di forniture per birrifici

Scritti dall'azienda

We started by brewing ourselves and loved it so much we wanted to create a business where we could help out others who share our passion! We made wort chillers in our garage and eventually developed a quality technique that ensures a consistent brand standard for our wort chillers. Recently we have adapted to offer fully custom designs, sizes, and dimensions. We then stocked Cornelius kegs and have added them to our website! After our initial success, we wanted to grow into a brand. We have since started to build our product base and will soon be your one-stop brewing store. Currently, we are a small, family business so we have a lot of time on our hands! This means we can focus on you.. send us an email at any time of the day and we will respond within minutes! Sales@kegthat.com


Informazioni di contatto

1,9

Scarso

TrustScore 2 su 5

189 recensioni

5 stelle
4 stelle
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Non risultano inviti alla recensione recenti

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Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

1,9

Tutte le recensioni

(189)

1 recensione negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 1 stelle su 5

BOUGHT A WATER HEATER THAT WAS SHOWING…

BOUGHT A WATER HEATER THAT WAS SHOWING IN STOCK PAID STRAIGHT AWAY HAD CONFERMATION THEN WAS TOLD NO STOCK AND SAID THET THEY HAVE REFUNDED ME 7 DAYS STILL NO REFUND IN MY BANK POOR COMPANY STICK TO THE ONE YOU KNOW DO NOT BOTHER WITH THESE POOR COMPANY

23 gennaio 2026
Non scritta su invito
Valutata 1 stelle su 5

STILL waiting for my first order that…

Still waiting for my first order that was placed on 01/02 September. I’ve already left one polite review on here (which appears to have vanished!!) after sending emails that have been ignored along with my proof of purchase. My only response from Kegthat was to tell me its email address had changed from sales@kegthat to hello@kegthat. I now note all these latest reviews mention Ben. Well Ben I would like answers!!

1 settembre 2024
Non scritta su invito
Valutata 5 stelle su 5

Great service

Great company , They always provide the best service and they have a great selection of products.

5/5 will shop here again

15 dicembre 2022
Non scritta su invito
Valutata 1 stelle su 5

No order delivered.

Purchased previously without a problem.
Same can't be said for my latest order.
3 weeks, allegedly shipped but not received??
Poor customer service, no resolution.

Very upset customer.

16 ottobre 2022
Non scritta su invito
Logo di kegthat.com

Risposta di kegthat.com

Hey Andrew, I am so sorry only just seen this review. I think we got this sorted in the end but please let me know by email if I am wrong - sales@kegthat.com and I will make sure we can offer something as an apology.

Valutata 4 stelle su 5

Very good

I would give 5 stars, but two things made me a little distracted. First, the shipping time is set at 24 hours, actually 48 hours. Secondly, it is not clear whether the keg is new or refurbished. I have no problem with that. In the picture the keg is different than the one you receive, but the one you get is better than the one in the picture, even though it is refurbished.
You need a little more precision in specifying the shipping time and the description of the items sold. I know running a business is not an easy thing, but little things make up your opinion. Correcting these little bugs will make you the best company in the UK. I wish you all the best and will definitely use your services.

19 gennaio 2022
Non scritta su invito
Logo di kegthat.com

Risposta di kegthat.com

Hi Marek, thanks for the tips here, I will update the shipping time asap on our website :) I will also try and make sure that I update the photos of the kegs :) Thanks so much for taking the time to leave the review it is really helping us to have feedback :)

Cheers

Ben

Valutata 5 stelle su 5

Happy customer

I had a slight hiccup with my My first order but it was quickly resolved without any trouble! Have since placed a second order no problems easy fast transaction would definitely recommend 👌

19 novembre 2021
Non scritta su invito
Valutata 5 stelle su 5

Great Chiller

Ben and Kath at kegthat are great to speak to and the unit, now that I've used it a few times is just what I needed, so thank you very much and I'll be using you again.

12 luglio 2021
Valutata 5 stelle su 5

Hops delivery

A selection of hops came well packaged (vacuum packed) even had a few beer mats thrown in for good measure, and great communication to let me know they were on their way, will definitely be ordering from here again. Thanks Ben.

5 luglio 2021
Valutata 5 stelle su 5

my first order

This was the first time that I have ordered from kegthat.com and was impressed with the service and attention to detail. I made a mistake with my order and they not only noticed it but contacted me to discuss and correct it. The correct order was finally agreed late one afternoon, despatched the next day and arrived the following day. The beer I have subsequently brewed is almost ready and I look forward to tasting it soon. I shall certainly order from kegthat again.

30 giugno 2021
Valutata 5 stelle su 5

First order for a Newbie

kegthat.com were helpful and efficient throughout our first-time dealing. Response time in replying to emails was excellent and the delivery time for my order was also very quick. Well done you guys.

25 giugno 2021

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