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KEENS Belfast Recensioni 

370
•
TrustScore 5 su 5

4,9

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Valutata 5 stelle su 5

Fantastic place, the staff are brilliant, extremely patient and super helpful and friendly, as well as professional. As we (or the wife) wasn't sure as to what style of sofa etc would suit the hou... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Fantastic store filled with beautiful furniture, beds, rugs etc. Competitive prices (credit available). Very attentive staff who guided us easily through our choice of product, the purchase and the... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Exceptional staff Valerie was very helpful and a pleasure to deal with. The delivery staff were excellent and very professional even put coverings in my hallway before bringing in the furniture. A f... Leggi di più

Valutata 5 stelle su 5

Great variety of stock at Keens to suit all budgets and tastes. Delivery was excellent delivered within the 2 hour window with a phone call 20 minutes before. Lead time for our item of furniture wa... Leggi di più

L'azienda ha risposto


Dettagli dell'azienda

  1. Negozio di mobili
  2. anche in
  3. Accessori per mobili
  4. Negozio di arredamenti per salotti
  5. Negozio di divani
  6. Negozio di materassi
  7. Negozio di mobili per camere da letto

Scritti dall'azienda

Welcome to KEENS Belfast - a proudly independent, family-run furniture store serving Northern Ireland since 1970. For over 50 years, we’ve been helping customers create homes they love - with quality furniture, personal service, and honest advice every step of the way. Located on Albertbridge Road, Belfast, KEENS Belfast has become one of Northern Irelands most established furniture destinations. Our three-floor showroom is home to an extensive range of living, dining and bedroom furniture, including leading brands such as Natuzzi, ercol, Parker Knoll, Calligaris, egoitaliano, Harrison Spinks and many more. Whether you’re furnishing your first home or refreshing a family space, we’re here to make the process enjoyable and stress-free. We offer quality sofas, dining sets, beds, and occasional furniture. Exclusive design collections and custom options Stylish home accessories, rugs, and lighting. Friendly, knowledgeable staff ready to help you find the perfect fit. We pride ourselves on curating timeless furniture that’s built to last - combining comfort, craftsmanship, and contemporary style. We are a family-run service: Honest, personal, and pressure-free advice. Expert guidance: Our experienced team will help you choose what’s right for your home and budget Trusted reputation: 50+ years of happy customers across Northern Ireland and beyond Delivery & assembly: Professional, careful, and reliable service every time. At KEENS Belfast, your experience means everything to us. If you’ve recently visited our showroom or made a purchase, please share your thoughts and help others discover us by leaving a Trustpilot review. Your feedback helps us continue delivering the quality and service we’re known for - and it helps new customers shop with confidence.


Informazioni di contatto


4,9

Eccellente

TrustScore 5 su 5

370 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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4,9

Tutte le recensioni

(370)

349 recensioni negli ultimi 12 mesi

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Valutata 5 stelle su 5

Excellent service

Excellent customer service. Helpful sales team. Also efficient delivery of sofa. Delivery persons were professional, phoned in advance and arrived on time.

20 maggio 2026
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Risposta di KEENS Belfast

Alison, thank you for the kind words. We are delighted you had such a great experience with KEENS, Belfast.

Valutata 5 stelle su 5

Sarah in sales looked after me and my…

Sarah in sales looked after me and my daughter professionally.
The two delivery guys were first class.
Removed their outdoor shoes, well done lads.

14 maggio 2026
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Risposta di KEENS Belfast

George, thank you so much for your great comments. Sarah is a great and valued member of our team at KEENS, Belfast. As always our delivery team are complimented on their attention and respect for customers homes!

Valutata 4 stelle su 5

Very helpful sales staff and prompt…

Very helpful sales staff and prompt delivery with well mannered delivery men who tidied up behind them.

14 maggio 2026
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Risposta di KEENS Belfast

Margaret, thank you so much for your kind words we are delighted you had such a good experience with us at KEENS, Belfast.

Valutata 4 stelle su 5

Great to be able to view and order…

Great to be able to view and order Ercol locally. Saleswoman was very helpful. Delivery men were excellent.

6 maggio 2026
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Risposta di KEENS Belfast

Hilary, thank you for your kind words! The Ercol range is just fantastic and we are delighted to have such a great Gallery for our customers to make their choices. Enjoy your new sofa and chair.

Valutata 5 stelle su 5

Sarah such a lovely helpful person that…

Sarah such a lovely helpful person that is why I returned.

Thank you

30 aprile 2026
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Risposta di KEENS Belfast

Ruth, what a lovely review. Sarah is a very valued member of our team and is so helpful when customers are making their choices. Thank you for returning to support KEENS, Belfast we appreciate you doing so.

Valutata 5 stelle su 5

Staff very helpful delivery service…

Staff very helpful delivery service first class again staff on delivery lorry very efficient and worked to give a good customer service

29 aprile 2026
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Risposta di KEENS Belfast

Mary, thank you! We are so proud of all our team from the sales to the delivery team and everyone in between. We are delighted when our customers take the time to comment on the good customer service they received.

Valutata 5 stelle su 5

First class service and products

I have nothing but praise for Keens of Belfast. They have an amazing range of products but more importantly their staff are professional, knowledgeable and efficient - from the staff in the shop to the delivery guys.

30 aprile 2026
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Risposta di KEENS Belfast

Suzanne, thank you! What a lovely recomendation for KEENS, Belfast. We are very proud of the team and are delighted you had such a good experience and look forward to your next visit.

Valutata 5 stelle su 5

Fantastic furniture store ⭐️

This is my second sofa from Keens and could not be happier! The quality is unmatched + the staff and delivery drivers are the friendliest people. ⭐️⭐️⭐️⭐️⭐️

30 aprile 2026
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Risposta di KEENS Belfast

Steven, thank you for your continuing support for KEENS, Belfast! We appreciate your kind words and are delighted you are happy with the service and quality we provide.

Valutata 5 stelle su 5

Great job

Helpful friendly informative staff. Smooth and quick process from purchase to delivery - delivery personnel were professional and efficient

29 aprile 2026
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Risposta di KEENS Belfast

Caroline, thank you for such a lovely review we really appreciate it.

Valutata 5 stelle su 5

Brilliant from start to finish

Brilliant from start to finish. Thanks to Brian for all his help

29 aprile 2026
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Risposta di KEENS Belfast

Marc, thank you! Brian is a valued part of our team and is so helpful when customers are choosing their new sofas. We trust you will love yours and look forward to your next visit

Valutata 5 stelle su 5

Pleasant polite staff very helpfull…

Pleasant polite staff very helpfull great selection to chose from great quality that lasts for years very and quick delivery very happy

11 aprile 2026
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Risposta di KEENS Belfast

Rose, thank you so much! We are pleased to hear that you are happy with the quality and choice KEENS, Belfast has to offer our customers. Thank you

Valutata 5 stelle su 5

Best furniture shop in Belfast

Best furniture shop in Belfast. Nicest staff best choice and prices.

25 aprile 2026
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Risposta di KEENS Belfast

Mary, thank you what a lovely review! We have a great team at KEENS, Belfast. We offer great prices and an abundance of choice.

Valutata 5 stelle su 5

Excellent service.

Excellent service from the point of ordering to delivery of our sofa. Helpful, friendly staff.

24 aprile 2026
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Risposta di KEENS Belfast

Claire, thank you for the kind words and for choosing KEENS, Belfast! Enjoy your new sofa and we look forward to your next visit to the showroom.

Valutata 5 stelle su 5

First Class.

First class experience. Staff helpful, service excellent, communication timely and delivery friendly and efficient.

22 aprile 2026
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Risposta di KEENS Belfast

Thank you for the fantastic comments. We are so happy you had a first class experience with us at KEENS, Belfast! It means a lot to us all …thank you.

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