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KEENS Belfast Recensioni 

305
TrustScore 5 su 5

4,9

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Valutata 5 stelle su 5

The staff at Keens were very helpful. I picked a beautiful 2 seater sofa from the Outlet at Keens at a very reasonable price. The delivery men were very helpful and put the sofa together. We love our... Leggi di più

Valutata 5 stelle su 5

I have been dealing with Keens for a few years now and every time I get first class service and advice from Denise. Plus there are a local company and very happy to support local. Will continue to sup... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

We recently bought an Orla Kiely chair and stool from Keens. The manufacturer made a mistake and didn’t send feet for stool initially but Keens got on to them immediately and issue resolved very quick... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

I have visited keens Belfast store on several occasions the first being 8 years ago when I ordered a Fama recliner armchair and i have to say everyone I’ve dealt with has been very helpful and ap... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Negozio di mobili
  2. Negozio di mobili per camere da letto
  3. Accessori per mobili
  4. Negozio di arredamenti per salotti
  5. Negozio di materassi
  6. Negozio di divani

Scritti dall'azienda

Welcome to KEENS Belfast - a proudly independent, family-run furniture store serving Northern Ireland since 1970. For over 50 years, we’ve been helping customers create homes they love - with quality furniture, personal service, and honest advice every step of the way. Located on Albertbridge Road, Belfast, KEENS Belfast has become one of Northern Irelands most established furniture destinations. Our three-floor showroom is home to an extensive range of living, dining and bedroom furniture, including leading brands such as Natuzzi, ercol, Parker Knoll, Calligaris, egoitaliano, Harrison Spinks and many more. Whether you’re furnishing your first home or refreshing a family space, we’re here to make the process enjoyable and stress-free. We offer quality sofas, dining sets, beds, and occasional furniture. Exclusive design collections and custom options Stylish home accessories, rugs, and lighting. Friendly, knowledgeable staff ready to help you find the perfect fit. We pride ourselves on curating timeless furniture that’s built to last - combining comfort, craftsmanship, and contemporary style. We are a family-run service: Honest, personal, and pressure-free advice. Expert guidance: Our experienced team will help you choose what’s right for your home and budget Trusted reputation: 50+ years of happy customers across Northern Ireland and beyond Delivery & assembly: Professional, careful, and reliable service every time. At KEENS Belfast, your experience means everything to us. If you’ve recently visited our showroom or made a purchase, please share your thoughts and help others discover us by leaving a Trustpilot review. Your feedback helps us continue delivering the quality and service we’re known for - and it helps new customers shop with confidence.


Informazioni di contatto

4,9

Eccellente

TrustScore 5 su 5

305 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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4,9

Tutte le recensioni

(305)

305 recensioni negli ultimi 12 mesi

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Valutata 5 stelle su 5

I have been dealing with Keens for a…

I have been dealing with Keens for a few years now and every time I get first class service and advice from Denise. Plus there are a local company and very happy to support local. Will continue to support Keens.

4 agosto 2026
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Risposta di KEENS Belfast

Norman thank you so much for your great review and for your continued support for KEENS, Belfast. It is always lovely to see you both in the showroom and Denise loves to help customers with their choices. We will look forward to seeing you again soon

Valutata 5 stelle su 5

Excellent service

Excellent service, delivery and furniture. Keens is a great furniture store with warm and helpful staff

3 agosto 2026
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Risposta di KEENS Belfast

James, thank you for the great review the team at KEENS, Belfast are delighted when customers take the time to share their experience

Valutata 5 stelle su 5

Lisburn mum very happy with Keens

The staff at Keens were very helpful. I picked a beautiful 2 seater sofa from the Outlet at Keens at a very reasonable price. The delivery men were very helpful and put the sofa together. We love our new sofa! Great price and great service! We have no hesitation buying from Keens again. And will do in the future! A shop of Quality and lovely staff! Worth every pound & penny!

3 agosto 2026
Valutata 5 stelle su 5

From when you go in to browse the store…

From when you go in to browse, the store staff are very welcoming without being over powering, give great advice never too many questions can be asked & I did ask, bought 2 beautiful sofas, delivery staff very professional & quiet, definitely recommend buying from Keens!

30 luglio 2026
Valutata 5 stelle su 5

Shop was beautifully laid out

Shop was beautifully laid out, staff helpful and friendly

17 giugno 2026
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Risposta di KEENS Belfast

Ruth thank you so much for your kind words we are so happy you enjoyed your experience at KEENS, Belfast

Valutata 5 stelle su 5

Keens nail it again!

Again, very impressed with Keens. We purchased two items in the Alstons range. Helpful staff input in our deciding about items, good communication while waiting for order and great delivery service with good notification ahead of time. Very impressed with Harry and his delivery colleagues. Keens has become our go-to furniture store based on our ongoing experience.

15 giugno 2026
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Risposta di KEENS Belfast

Jimmy and Shirley, thank you so much for such great comments. We are delighted to you had such a good experience with all the team at KEENS, Belfast. Our sales people just love to help our customers choose the best option for them and as always our Harry and the delivery team get rave reviews!

Valutata 5 stelle su 5

Brilliant company

Excellent from point of purchase to delivery .
Fantastic quality of sofa.
Would definitely purchase from Keens again .

1 luglio 2026
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Risposta di KEENS Belfast

Margaret, what can we say! Excellent from start to finish …this makes us very happy … thank you!

Valutata 4 stelle su 5

the second day was great except we were…

the second day was great except we were sent to the warehouse to collect stools but they weren't available as the salesman hadn't checked the right stools which was annoying as we thought we were going to get them that day. Everything else was great.

7 luglio 2026
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Risposta di KEENS Belfast

Stephen, we are very pleased to hear that everything with your sale was excellent and sincerely apologise for the disappointment and inconvenience caused when you were sent to collect the stools to find they were not available. Thank you for your understanding and we hope to welcome you back again soon.

Valutata 5 stelle su 5

Excellent customer service

Customer service was excellent (thanks Brian) from ordering to delivery. As a last minute purchase for a guest arriving in July I was so lucky the sofabed I ordered was in stock. The two guys who delivered and built it were also excellent, friendly, happy guys working in this hot weather. Everything in Keens is high quality, I will be back. Thank you

8 luglio 2026
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Risposta di KEENS Belfast

Julie, thank you for your kind words. We are delighted that Brian provided the excellent customer service from ordering through to delivery and that we were able to help you find the perfect sofa bed in time for your guest. The KEENS, delivery team are continuously being praised for their great attitude and professionalism. Looking forward to welcoming you back again soon

Valutata 4 stelle su 5

Good Service Happy Customer

Keens were fast and courtious when delivering and ordering was simplicty.

8 luglio 2026
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Risposta di KEENS Belfast

Derek, thank you for the great review we are delighted you had such a good experience with KEENS, Belfast.

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