Kaylascollectives Recensioni 

23
TrustScore 2.5 su 5

2,6

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Valutata 5 stelle su 5

I had a wonderful experience with Kaylas Collectives. The team was very friendly, responsive, and kept me updated throughout the process. The dress arrived beautifully packaged and the quality exceede... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

I truly had such a nice and welcoming experience purchasing from here!! I purchased my grad dress from here, and in wondering if it will come on time, Sophia, a lovely worker responded quickly and... Leggi di più

L'azienda ha risposto

Valutata 1 stelle su 5

Dress looks nothing like photo listed. Made it difficult to return and asked for photo proof to determine whether or not it was suitable to be sent back. Unprofessional, ridiculous, waste of my money.... Leggi di più

L'azienda ha risposto

Valutata 1 stelle su 5

Terrible customer service why would I have to send photos to not even get a shipping label back after emailing 3 times for them to tell me it’s 50 dollars to return. The dress looked nothing like the... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Negozio di accessori di moda

Scritti dall'azienda

Welcome to Kaylas Collectives, a women's fashion brand on a mission to make beautiful dresses affordable again. We believe your favourite quality pieces should never have to cost $300 to $500. When you shop with us, you're paying for the dress, not the name on the label, and that's a promise we hold close to our hearts. We curate dreamy women's dresses, occasion wear, and everyday staples designed to make every woman, from age 18 to 60, feel confident, beautiful, and truly seen. From timeless white dresses and floral midi dresses, to bow detail mini dresses, ruffle maxi dresses, and pearl-trimmed pieces, our collections are inspired by romance, softness, and quiet luxury, all at a price that feels like a little gift to yourself. Whether you're shopping for a wedding guest dress, a graduation outfit, an engagement party look, a bridal shower, or a holiday capsule wardrobe, you'll find your next favourite piece with us. At Kaylas Collectives, we believe fashion should feel personal. That's why we work closely with a growing community of creators, ambassadors, and real women who inspire us every single day. Our brand is rooted in authenticity, community, and the belief that the right dress can change how you feel the moment you put it on. Affordable luxury. Feminine fashion. Forever pieces. That's the Kaylas Collectives promise 🤍


Informazioni di contatto

2,6

Scarso

TrustScore 2.5 su 5

23 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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Solitamente risponde entro 1 mese

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2,6

Tutte le recensioni

(23)

23 recensioni negli ultimi 12 mesi

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Valutata 5 stelle su 5

I had a wonderful experience with kaylas collectives

I had a wonderful experience with Kaylas Collectives. The team was very friendly, responsive, and kept me updated throughout the process. The dress arrived beautifully packaged and the quality exceeded my expectations. It fits perfectly and looks exactly like the photos. Their customer service was excellent, making the whole shopping experience smooth and enjoyable. I highly recommend Kaylas Collectives to anyone looking for beautiful outfits and great service. Thank you—I can’t wait to shop with you again!

6 luglio 2026
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Risposta di Kaylascollectives

Thank you so much, Asmita! This genuinely made our day! 🤍 We're so thrilled the dress arrived beautifully and that the quality and fit lived up to your expectations. We can't wait to welcome you back for your next piece. ✨
Kayla's Collectives Team

Valutata 1 stelle su 5

Terrible customer service why would I…

Terrible customer service why would I have to send photos to not even get a shipping label back after emailing 3 times for them to tell me it’s 50 dollars to return. The dress looked nothing like the online photo so much so that it makes me laugh to look at. Do not buy from here huge scam!

6 luglio 2026
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Risposta di Kaylascollectives

Christina, we're so sorry to hear your experience left you feeling this way. This is truly not the impression we ever want to leave with any customer. 🤍 We've reached out to you personally via email and we'd love the opportunity to make this right for you. ✨
Kayla's Collectives Team

Valutata 1 stelle su 5

Dress looks nothing like photo listed

Dress looks nothing like photo listed. Made it difficult to return and asked for photo proof to determine whether or not it was suitable to be sent back. Unprofessional, ridiculous, waste of my money. Do not buy from here!!!!

6 luglio 2026
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Risposta di Kaylascollectives

Alexandra, we're so sorry to hear your experience left you feeling this way. This is truly not the impression we ever want to leave with any customer. 🤍 Please reach out to us directly at info@kaylascollectives.com and we'd love the opportunity to make this right for you. ✨
Kayla's Collectives Team

Valutata 1 stelle su 5

Horrible online shipping experience

Horrible online shipping experience. Took almost month to receive items, shipping was extremely sketchy. Received items and NOTHING like the photos, extremely cheap material. If I wanted a temu/shein dress, I would have ordered off temu or shein.
I was extremely disappointed as this was a dress for a wedding and 2 days before my event needing to scramble for a new dress. I contacted to return and they said it would be out of pocket $50+ to return for me international.
When the shipping label says it was shipping to me from California , same state where I’m located.
Or my other 2 options one being 30% back $18 out Of the $60 I spent or 40% store
Credit. The options all are ridiculous and hoping my bank can dispute this.
DO NOT SHOP HERE!

1 luglio 2026
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Risposta di Kaylascollectives

Erika, we're so sorry to hear about your experience! Missing your wedding look and having to scramble two days before your event is truly heartbreaking, and we sincerely apologise for everything you went through. 🤍 We've reached out to you personally via email and we hope we can leave things in a much better place. ✨
Kayla's Collectives Team

Valutata 1 stelle su 5

I ordered a dress

I ordered a dress, didn’t like it, and requested a refund. I was asked to send photos to process the return, then was offered store credit instead. After that, I was told it would cost me $50 just to return the dress.

Absolutely insane. I will never order from this company again. Ladies, be careful, this website is definitely a scam.

3 luglio 2026
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Risposta di Kaylascollectives

Milagros, we're so sorry to hear your experience left you feeling this way. This is truly not the impression we ever want to leave with any customer. 🤍 We've reached out to you personally via email and we sincerely hope we can leave things in a better place. ✨
Kayla's Collectives Team

Valutata 5 stelle su 5

So Happy They Ship to France

They recently started to ship to france, I am so happy they did because i love the charlotte dress sm!!

29 giugno 2026
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Risposta di Kaylascollectives

Odelette, this made us so happy to read! Welcome! 🤍 We're so thrilled to be able to ship to France and even more delighted that the Charlotte dress has found such a wonderful home. ✨
Kayla's Collectives Team

Valutata 5 stelle su 5

I love the dresses

I love the dresses, they fit awesome and the quality is the best. Would recommend them to anyone.

25 giugno 2026
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Risposta di Kaylascollectives

Thank you, Lori! Reviews like this genuinely make our day! 🤍 We're so glad the fit and quality have hit the mark for you, and your recommendation means the world to us. We can't wait to keep styling you. ✨

Kayla's Collectives Team

Valutata 1 stelle su 5

when products arrives they look nothing…

when products arrives they look nothing like images on website. The materials can be compared to shien or temu quality. Poor customer service and all returns are to China. customers pays for returns which can be $50 or more to this address
Return Address:

Recipient: Mr. Wu

Company: Shenzhen KuaiKua Technology Co., Ltd.

Address: Room B104, Kaicheng High-Tech Park, No. 11 Jiali Road, Dalang Street, Longhua District

City/Province: Shenzhen, Guangdong Province

Postal Code: 518109

Country: China

I would not recommend ordering from this website

24 giugno 2026
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Risposta di Kaylascollectives

Shakir, it truly breaks our heart to read this, and we are so sorry your experience fell this far short of what you deserved. 🤍 We understand how frustrating the return process can feel, and we never want any customer to feel unheard or unsupported. I've reached out to you personally via email so we can work through this together and do better for you. ✨

Kayla's Collectives Team

Valutata 1 stelle su 5

Dress poorly made of cheap material and they would not allow a return for a refund

I ordered what looked like a cute dress for my daughter’s graduation. It arrived in a reasonable amount of time. The material is so cheap it’s like a child’s Halloween costume and so poorly made! Not at all as pictured. The dress didn’t fit right and we were afraid it would rip by the zipper. We initiated the return process right away. Each communication took a few days to get a response from them. When i did, it was full of lovey language… them calling me love and babes but no actual help. First they wanted a picture. Then they wanted to offer me a 10% discount on a new item and i get to keep the dress… to avoid expensive return shipping. I said no i wanted a refund. I sent them their return policy. Each time asking for a refund. They kept upping the discount on a new item. Long story short i was not able to return the dress and now have a 100% discount on a new item. This dress will go in the trash and now we get to pick out something new and cross our fingers it isn’t made of Halloween costume material! That whole process from my first email the day the dress arrived to me giving up on a refund and taking a 100% discount took 3 full weeks!

19 giugno 2026
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Risposta di Kaylascollectives

Melissa, we're so sorry to hear your experience left you feeling this way. This is truly not the impression we ever want to leave with any customer. 🤍 We've reached out to you personally via email and we'd love the opportunity to make this right for you. ✨
Kayla's Collectives Team

Valutata 1 stelle su 5

Awful Drop Shipping

I received my order and it is nothing like the picture. They only offered me 20% off my order in store credit because the cost of returning internationally would be out of my pocket and too expensive. If it is free shipping to the US and UK, why would returning it be such an issue? This dress is 100% drop shipped from China. It is made out of childs costume material. I am trying to dispute this with my bank as it is clearly false advertising.

23 giugno 2026
Non scritta su invito
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Risposta di Kaylascollectives

Sydney, we're so sorry to hear your experience left you feeling this way. This is truly not the impression we ever want to leave with any customer. 🤍 We understand how frustrating it can feel when a return isn't as straightforward as the original purchase, and we'd love the opportunity to make this right for you. Please don't hesitate to reach out to us directly at info@kaylascollectives.com so we can find a resolution together. ✨
Kayla's Collectives Team

Valutata 1 stelle su 5

Quality is horrible

Quality is horrible. sizing is off. They wanted me to pay 50+ dollars to return. Do not shop here.

23 giugno 2026
Non scritta su invito
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Risposta di Kaylascollectives

Samantha, we're so sorry to hear your experience left you feeling this way. This is not the impression we ever want to leave with any customer. 🤍 We've reached out to you personally via email and we'd love the opportunity to find a resolution that feels right for you. ✨
Kayla's Collectives Team

Valutata 5 stelle su 5

Perfect Dress, Stunning Quality

Dresses are to die for. I am in love with my dress and it is exactly what I wanted. Absolutely stunning quality and looks good on EVERYONE!

13 giugno 2026
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Risposta di Kaylascollectives

Thank you, Katie! We absolutely love your enthusiasm and it means so much to hear! ✨ We're so glad your dress was everything you hoped for and more. We can't wait to help you find your next favourite. 🤍
Kayla's Collectives Team

Valutata 1 stelle su 5

I wish I would Have read the reviews…

I wish I would Have read the reviews before purchasing!! Terrible experience. Ordered over a month ago and haven’t received anything. (Needed this for an event last week). Trying to email customer service and get any type of real answer is a joke. They just keep saying “they tried to deliver” or it’s in transit”. The latest email offered me a 50% refund…. Um, NO THANKS

17 giugno 2026
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Risposta di Kaylascollectives

Jenny, we are so sorry! Waiting over a month for an order and missing the event you needed it for is truly heartbreaking, and we completely understand your frustration. 🤍 We've reached out to you personally via email and we'd love the opportunity to make this right for you. ✨
Kayla's Collectives Team

Valutata 5 stelle su 5

I recently bought 3 dresses from them…

I recently bought 3 dresses from them after hearing my friend talk about them and I love each dress!! Especially the Lyra corset Maxi Dress!!! Shipping was also really fast

13 giugno 2026
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Risposta di Kaylascollectives

Oh this just made our day!! 🤍 Thank you so much for the love, and for trusting your friend's recommendation and giving us a try. We're so happy all three dresses were a hit, and the Lyra Corset Maxi is such a stunner, you have gorgeous taste!! So glad your order arrived nice and fast too. Come back and see us anytime, girlie, we can't wait to dress you for whatever's next 🤍

Lots of love, the Kaylas Collectives team

Valutata 1 stelle su 5

One of the worst experiences

One of the worst experiences! I ordered a dress and it was nothing like the picture the material was cheap and looked like it was from SHEIN. I wanted a refund and they pretty much refused, they kept trying to give me alternatives after I mentioned that I just wanted a full refund. After that they said it would end up being even more money than the dress for the shipping return. After back and forth of emails I was over it as they were not going to give me a full refund. I had to settle for 50% of my money back.

15 maggio 2026
Non scritta su invito
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Risposta di Kaylascollectives

Heidi, we're so sorry to hear your experience left you feeling this way. This is truly not the impression we ever want to leave with any customer. 🤍 We've reached out to you personally via email and we sincerely hope we can do better for you. ✨
Kayla's Collectives Team

Valutata 1 stelle su 5

Terribly cheap fabric

Terribly cheap fabric, and ill fitting dress. Im having a very difficult time contacting them. I’ve read return instructions and have emailed their email several times. I have heard nothing back.

10 giugno 2026
Non scritta su invito
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Risposta di Kaylascollectives

Colleen, we're so sorry to hear your experience left you feeling this way, and we sincerely apologise for the delay in getting back to you. That is not the standard we hold ourselves to. 🤍 Please reach out to us directly at info@kaylascollectives.com and we'd love the opportunity to make this right for you. ✨
Kayla's Collectives Team

Valutata 1 stelle su 5

This was so disappointing my daughter…

This was so disappointing my daughter plan to wear one of there dress for her graduation and we received a totally different dress and we were only offered to get a 20% money back and keep the dress. The dress that we received was poor in material and we had to rush to find a dress at the last minute. I would not reconsider this company so think about trying to return the dress if it’s not right.

29 maggio 2026
Non scritta su invito
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Risposta di Kaylascollectives

Susan, we're so sorry to hear your experience left you feeling this way. Receiving the wrong dress ahead of such a special occasion is truly the last thing we ever want for any customer. 🤍 We've reached out to you personally via email and we sincerely hope we can make this right for you and your daughter. ✨
Kayla's Collectives Team

Valutata 1 stelle su 5

Unpleasant shipping experience

I ordered a dress on May 12, it still has not arrived yet. I tried to call for customer service support but their number is not registered. I emailed to see if I can express ship it before Monday which is my graduation date to no avail. I haven't had a good experience thus far and I don't recommend ordering from this website. If so, order two months before an event. Not sure why it has taken so long...

29 maggio 2026
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Risposta di Kaylascollectives

Jamie, we're so sorry to hear your experience left you feeling this way, missing your graduation date is truly heartbreaking and not something any customer should ever have to go through. 🤍 We've reached out to you personally via email and we sincerely hope we can make this right for you. ✨
Kayla's Collectives Team

Valutata 1 stelle su 5

THIS SITE IS A SCAM

THIS SITE IS A SCAM, THEY TAKE PICTURES OF OTHER SITES AND SEND YOU JUNK. THE DRESS I RECEIVED LOOKS LIKE A PILLOW CASE.

27 maggio 2026
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Risposta di Kaylascollectives

Alli, we're so sorry to hear your experience left you feeling this way. This is truly not the impression we ever want to leave with any customer. 🤍 We've reached out to you personally via email and we sincerely hope we can make this right for you. ✨
Kayla's Collectives Team

Valutata 1 stelle su 5

dress is NOTHING like pictured

The dress is NOTHING like what is pictured on the website. I have not gotten a refund or prompt response to all of my emails.

21 maggio 2026
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Risposta di Kaylascollectives

Amie, we're so sorry to hear your experience left you feeling this way, and we sincerely apologise for the delay in getting back to you. That is not the standard we hold ourselves to. 🤍 Please reach out to us directly at info@kaylascollectives.com and we'd love the opportunity to make this right for you. ✨
Kayla's Collectives Team

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