Received two lovely products in my first online order from Kate of Kensington, (other purchases were made at my local garden centre). Approximately 9 days from ordering to being received so not too lo... Leggi di più
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Kate of Kensington marble platters and coasters are absolutely beautiful. The designs are timeless and the quality is impressive. We are gradually extending our collection as they really add a touc... Leggi di più
Bought a selection of sizes as presents but ended up keeping more for myself! Useful as mats, platters, cutting boards or simply to cheer up a dull surface. High quality, colourful, fun, easy to clean... Leggi di più
The parcel was meant to arrive within 2-4 working days, and took longer. When it arrived, the picture inside was damaged due to poor packaging (which is also paid for). The products themselves are... Leggi di più
L'azienda ha risposto
4,6
Eccellente
200 recensioni
Non risultano inviti alla recensione recenti
Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Present for my wife
Bought this lovely picture for my lovely wife and she loves it. Thank you.
4 ottobre 2021
fabulous marble mats last a lifetime
fabulous marble mats last a lifetime. Excellent quality. Reasonable P and P.
Good informed delivery.
2 ottobre 2021
More than pleased with my purchase
than pleased with my purchase - absolutely love it all - only issue was delivery - I tracked delivery - it was out for delivery Monday then Tuesday then Wednesday was eventually delivered on the Thursday - however didn’t think it would be delivered that quickly anyway - and my purchase more than made up for delivery saga. I will add to my collection - would recommend
2 ottobre 2021
Reed diffuser and cards
Purchased another Reed diffuser and this one is lovely and strong again. Delightful to have and looks a lot better than the plastic ones we purchase from stores- lasts much longer too!
The cards are lovely- of course- and I’m in half a mind to keep them for myself! Everything by took some time to arrive, about two weeks, but arrived safe and well
1 ottobre 2021
Great gifts
Love the Field mice design. It’s so cute. I have bought a number of different sizes and designs of platters.
Everyone has raved about the quality of these gifts. Always a winner for friends and family.
1 ottobre 2021
Beautiful products …
Beautiful products delivered well packaged, on time with excellent communications
20 settembre 2021
Excellent service. Beautiful product.
Excellent service. Beautiful product. Product arrived damaged, and with no fuss and in record time it was replaced. Very greatful as this was a gift.
18 settembre 2021
I was very pleased with the coasters I…
I was very pleased with the coasters I received but unfortunately the small platter got broken in the post. I got in touch with Kate and explained what had happened and they sent me a new platter straight away. Their service was excellent.
16 settembre 2021
Beautiful hens
Beautiful platters . Prompt delivery. Had lost my discount code, phoned office and discount was honoured.
Many Thanks
10 settembre 2021
Really love these thank you so much!
9 settembre 2021
Not received it yet 🤷🏼♀️
9 settembre 2021
Two Lovely Products
Received two lovely products in my first online order from Kate of Kensington, (other purchases were made at my local garden centre). Approximately 9 days from ordering to being received so not too long to wait and packaged well for transit...perfect! Another order due imminently of my first "seconds" large platter and I'm looking forward to receiving that too. With Christmas around the corner, I'm sure there will be more orders to come...Thank you again.
5 settembre 2021
Absolutely outstanding customer service
I can't tell you how helpful Gemma was. I wanted the personalised Elephant family print. I knew the order I wanted the names to be and via emails she sent me a proof which was spot on first time. She had even made the various levels of relationships within the family different sizes. Absolutely outstanding.
3 settembre 2021
Stunning donkey and pig design
Stunning donkey and pig design, beautiful product. Very fast and secure delivery. Will order more of this lovely collection.
3 settembre 2021
Risposta di Kateofkensington
Hi Kymberley,
Thank you so much for your lovely feedback and 5 stars!
Josh C - Head of Sales
My order was on my doorstep before I…
My order was on my doorstep before I had finished paying for it.
17 agosto 2021
Risposta di Kateofkensington
Hi Richard,
Thank you so much for the great review. As a small team, we work very hard to make and dispatch our customers orders as quickly as we can and I'm so pleased to hear that you were happy with the delivery service you received.
Josh C - Head of Sales
Very happy with the platter adding to…
Very happy with the platter adding to my others
Have bought several now as presents and as presets to me !
Beautifully packed and spoke to a lovely lady
16 agosto 2021
Risposta di Kateofkensington
Hi Shelagh,
Thank you so much for the 5 stars. It's so great to hear from our customers that they love our product and service. We hope the platters serve you well for many years and can't wait to hear from you again!
Josh C - Head of Sales
Well packaged and a lovely quality…
Well packaged and a lovely quality sharing platter Thank you
16 agosto 2021
Risposta di Kateofkensington
Hi Sue,
Thank you very much for the great review. Packaging something like a sharing platter is definitely a challenge and our team works very hard to make sure they arrive to our customers in perfect condition. I'm so pleased to hear that you love the product!
Josh C - Head of Sales
Risposta di Kateofkensington
Good Morning Susan. I'm so pleased you love our product and thank you so much for the great review!
Josh C - Head of Sales
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