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Scopri cosa dicono le persone

Valutata 5 stelle su 5

My moss cord gilet arrived very quickly. It fits perfectly and is beautifully made. The handwritten note was much appreciated. I have other Kate Barton pieces and wear them often. Am hoping to t... Leggi di più

Valutata 5 stelle su 5

This dress is brilliant at every level. It is beautifully made, flattering and ideal for someone whose waist seems to have weirdly vanished. I found at 5ft3 the short length was excellent so no turnin... Leggi di più

Valutata 5 stelle su 5

Easy to use site, quick, accurate delivery in sustainable packaging and usefully though not overly well- documented throughout the process. The dress itself is a dream. Beautiful weight, hangs perfect... Leggi di più

Valutata 5 stelle su 5

My favourite special dress! Lovely lightweight fabric, perfect for spring, summer (obvs not on the hottest days-long sleeved!) The contrasting red trim on the pockets and collar & button holes rea... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Negozio di abbigliamento

Scritti dall'azienda

A considered, multifaceted, everyday wardrobe - designed for life, by Kate.


Informazioni di contatto

4,8

Eccellente

TrustScore 5 su 5

247 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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4,8

Tutte le recensioni

(247)

92 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Would give six stars if I could

Easy to use site, quick, accurate delivery in sustainable packaging and usefully though not overly well- documented throughout the process. The dress itself is a dream. Beautiful weight, hangs perfectly, soft to the touch, feels very, very expensive (it really wasn’t). This is my first Kate Barton piece and I wasn’t entirely sure about it. It exceeded all expectation- in cut, quality, and feel and fit. If I could give it six stars I would. More than delighted. Seriously thinking about getting another exactly the same as I know I’ll be heartbroken if this one ever wears out!

21 agosto 2026
Valutata 5 stelle su 5

The perfect top

Ordered the sleeveless Molly top in two sizes and kept them both as I love the shape, the wonderful weight of linen, the length and the collar - the perfect top ..
Amazing !!

19 agosto 2026
Valutata 1 stelle su 5

Having given them the benefit of the…

Having given them the benefit of the doubt re previous appalling customer service they have now gone one better on the 'appalling' scale. I have been waiting over a month for the refund on my return , which tracking shows they received on 24th July. I once again had to contact them - a refund was promised straight away, sadly still not received. They really do seem to like keeping your money. Would certainly not recommend - plenty of other retailers out there that care about their customers . If I could give zero stars I would.

20 luglio 2026
Valutata 1 stelle su 5

Dreadful; poor quality fabric and stitching,; costly

Dreadful quality on all but not apparent until you have washed them.
Initially delighted to find a company selling appealingly photographed garments albeit limited selection. However, I have had these less than two months and the fabric is already fraying, tearing in two items and stitching coming undone.
The tops I bought (molly, I think) were lovely when arrived, but after only two washes (hand wash, non-biological washing liquid, cool to cold water, no conditioner, drip drying on a hanger) the fabric is fraying, stitching coming apart and very thin areas on holding up to the light. I.e. unevenness of fabric quality where warp and weft are wearing through .
This is also the case on the jackets I bought. One now looks like something I’ve had for 2 or more years not the less than 2 months I’ve had it. These jackets were unlined and I followed the instructions on the washing label. The collar seams are frayed and fabric is disintegrating. The fabric has torn vertically in the middle of the back nowhere near a seam and not due to being too small or roughly handled. It just is poor quality fabric and poor stitching.
I have not had any response from the company, and considering the cost of items, cost of shipping and the fact that returns are also not free, I think this is a company to avoid.
Additionally, refunds for returned goods that were too long or too big have been very slow. I am still waiting.

21 agosto 2026
Non scritta su invito
Valutata 3 stelle su 5

Disappointing quality and customer service

The dress I ordered was the same style as a dress I had already purchased, and really love, but in a different fabric. When it arrived it was faulty with lining puckering up the outer fabric.
I contacted Kate Barton with photos and they replied that this is a common problem with this particular dress so I returned it because they could not guarantee that a replacement would be any different.
Then I received a refund less than the original price I paid which they say is for postage/delivery both ways. This was explained to me in a very short email when I complained.
This dress should never have passed quality control in the first place. Kate Barton really don’t seem to care about good customer service
Very disappointed

18 agosto 2026
Non scritta su invito
Valutata 5 stelle su 5

A beautiful dress

A beautiful dress, so well designed and made, with lovely details (red lining in particular). Sadly it didn't suit me so had to be returned; refund organised very quickly. I highly recommend the clothing and the company's ethos.

20 luglio 2026
Valutata 5 stelle su 5

Arrival was as expected on time.

Arrival was as expected on time.
Sale dress in wonderful brushed black and white cotton check with lots of button detailing in front and cuffs lovely almost can’t wait until autumn to wear it❤️

20 luglio 2026

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