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Scopri cosa dicono le persone

Valutata 5 stelle su 5

Hired a car last week as my car was in the garage and it was a great experience. App was very simple and easy to use. Great concept to be able to pick up a car without hassling the owner for keys.... Leggi di più

Valutata 2 stelle su 5

Hi Karshare, Although I think your business is a fantastic idea, I've been let down by your technology both times I've used your app. The first time, I stopped for petrol at a service station where t... Leggi di più

Valutata 5 stelle su 5

Used Karshare 3x and they have delivered each time. Quick and easy process, Even been able to hire cars 2 hours later which are clean and given on full tank so I can say they are a quick service. Len... Leggi di più

Valutata 5 stelle su 5

Great app and amazing customer service. With all honesty, I can say that I haven't seen such a pro active and helpful customer support before. I've had some minor issues with couple rentals but it's a... Leggi di più

Dettagli dell'azienda

  1. Postazione di car sharing
  2. Servizio di leasing di auto
  3. Agenzia di noleggio auto

Scritti dall'azienda

Karshare is driving a more sustainable, shared future, where owners can rent out their cars to people nearby. Our smart technology and contactless process combined with a mission to empower local communities will help to define our tomorrow and enable a world to do more, with less.


Informazioni di contatto

4,5

Eccellente

TrustScore 4.5 su 5

1445 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Easy, fast and reasonable price

Very easy to use! Just need a phone. Also the verification process is very fast and simple, even if for international drivers. The rent is much cheaper compare to normal rental site. The thing I like the most is that you can choose the location near you to pick up the car.

8 luglio 2022
Valutata 1 stelle su 5

My First experience of using Karshare…

My First experience of using Karshare and I’ve been trying for well over a week to get hold of customer services on the phone to no one available. I’ve opted for call backs and no one has returned my calls. I’ve stayed on the line only to be told time after time I’m being connected and then a voicemail to say no one is available after being on hold for over 40 minutes!

6 luglio 2022
Non scritta su invito
Logo di Karshare

Risposta di Karshare

Hi there Becky, thanks for your comments and it was great to speak to you in person last week and clarify your questions.

I apologise again for the trouble you had in getting through to us, we are working through our implementation of our new call management system and the insights you gave us have helped us to identify a further change we needed.

As a small team it can get very busy on the calls at times, but we know that in those cases we need to honour our commitments to call people back promptly.

Thanks again and I look forward to welcoming you and your friends onto the platform! Nick

Valutata 5 stelle su 5

Karshare app so easy to use and affordable prices!

Karshare app is so easy to use! I loved using the app to rent a car for a long weekend! Got this cute fiat 500 not far from my house, they have a wide variety of options available and the app is amazing to use, you can lock and unlock the car with the app! I would 100% recommend to anyone!

5 luglio 2022
Valutata 4 stelle su 5

Good idea, good implementation with a minor caveat due to the concept of car sharing

Karshare has been incredibly easy to use, the customer service is also very good, response times are fast and if there have been any unexpected changes made to your booking they’re very helpful. The idea of letting people who are under 25 rent cars without having to face the ageism from insurance and rental companies is fantastic.

The only 2 reasons I didn’t give Karshare a full 5 stars is a on a minor issue with the concept itself and the tracking. You are using someone else’s car when they aren’t using it, so they can cancel your booking right after you’ve made it, which can be a bit infuriating at times if it happens to you numerous times (highest number of times I’ve experienced for one trip is 3 times), so have a backup plan in mind just in case. Also, the vehicle tracking records your driving score in speed and smoothness, however from what I’ve observed the smoothness bit is incredibly hardcore and the score plummets in traffic, which is a tad unfair as the traffic isn’t the driver’s fault.

4 luglio 2022
Valutata 5 stelle su 5

Amazing customer service provided!!

I had some issues with my deposit but the company’s customer service contacted me and solved the issues immediately and issued me refund for it. Love the experience and services provided by the company.

10 giugno 2022
Non scritta su invito
Valutata 5 stelle su 5

Perfect

I installed the app and signed up for Karshare. This was very easy. Confirming my driver’s license and identity was equally easy, so was choosing a car to rent, reporting its condition on the app and even opening it with the app. The app kept an eye on km driven and fuel capacity. The return also went very smoothly. Perfect service.

8 giugno 2022
Valutata 4 stelle su 5

Customer Support offered a refund for bad experience.

Customer Experience offered a refund for my bad experience with my first Karshare.

They charged me for fuel, even though I left it with more fuel. It didn’t let me post a review of the car on the app so i will post here. The car stank of alcohol and drugs. God forbid if I’d were stopped by police. You turn on the car and you were presented with a warning that the car needs engine oil and tire pressure. There were also what sounded like glass bottles in the trunk but I was too afraid to check. The car got me to my interview and back but you get what you pay for I guess.

6 giugno 2022
Non scritta su invito
Logo di Karshare

Risposta di Karshare

Hi Iro Is King, we are sorry to hear you had a disappointing experience with Karshare which we want to resolve. Can you please contact our team by emailing sarah@karshare.com with your email and phone number so that we can follow up and find a solution. We look forward to speaking to you.

Valutata 5 stelle su 5

Great Experience 😊👍

It was very easy to get and access Car.
Prompt response is appreciable. Car’s Condition was very good. I am very happy with Karshare. I will definitely hire car from them in future.

1 giugno 2022
Valutata 5 stelle su 5

Brilliant company

Brilliant company

I have rented 3 cars in the last 8 months and I cannot recommend them enough. Booking is easy, cars rented all superb and the staff are super friendly and efficient if you need help. The cost of renting is more than competitive, feel I am getting value for my money. 👍👍👍

Loved the way they rate your driving and how you can get kudos for being a good driving and the extra cash you get is a real bonus.

Super, Super and Super!

31 maggio 2022
Non scritta su invito
Valutata 5 stelle su 5

I've been using Karshare for a while…

I've been using Karshare for a while now and has always been really good, it doesn't cost much and the cars are in good conditions, I've started using it when I was under 25 cause the other car hire companies would make me pay a lot just cause I was young, anyway now I'm 25 and I still use it, To find a book a car is really quick and the start and end of the rental take around 10 minutes or so, so it's quite quick, and it allows me to move more easily around the country.
I never found any electric car to rent so far, it would be nice to be able to, but at the moment even the "normal" companies that rent cars don't actually have electric cars so it's not really a downside, more something that would be nice to have.

30 maggio 2022

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