Kabayan Remit Recensioni 

352
•
TrustScore 4.5 su 5

4,4

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Scopri cosa dicono le persone

Valutata 5 stelle su 5

I had a great experience with Miss Maricris at Kabayan Remit. She is super friendly and genuinely nice, making the entire process comfortable and stress-free. She also has a good knowledge of how Kaba... Leggi di più

Valutata 1 stelle su 5

Been a loyal customer for a while until recently been trying to send more than usual but then held by compliance. They requested documents which was sent promptly without stating specifically what the... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Easy to use. You can view old and new transaction. Very secure, your login details and bank account (if youre doing bank transfer) never saved. Incase you lost your fone, they can't use your apps... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

I use Kabayan Remit since i was here last October 2022. Madaling gamitin at kapag nagkaroon ng problema sa padala (wrong spelling of receiver, etc.) they will contact us right away! Very friendly and... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Servizio di trasferimento di denaro

Scritti dall'azienda

Kabayan Remit is a trusted online money transfer service helping overseas Filipinos send money to the Philippines quickly, securely, and affordably. We specialise in making remittances simple, with convenient online transfers, competitive exchange rates, transparent fees, and a range of payout options for recipients in the Philippines. Our service is designed for Filipinos living abroad who want a reliable way to support family, pay bills, or send funds home with confidence. At Kabayan Remit, we focus on customer care, security, and ease of use. Whether customers are sending from the UK, Canada, or the US, our goal is to provide a smooth and dependable remittance experience from start to finish.


Informazioni di contatto

4,4

Eccellente

TrustScore 4.5 su 5

352 recensioni

5 stelle
4 stelle
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Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative

Ha risposto al 42% delle recensioni negative ricevute

Solitamente risponde entro 1 settimana

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Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

4,4

Tutte le recensioni

(352)

78 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 1 stelle su 5

I’ve been using Kabayan Remit when they…

I’ve been using Kabayan Remit when they were still called Asenso Remit. And now, they were so unbelievably strict, even the receivers on my list were there since I started. And now they started asking for their details etc. I used to refer them to friends but now I will not. Will be looking for other options now.

20 marzo 2025
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Risposta di Kabayan Remit

Thank you for your feedback, Ann. We sincerely apologize for the inconvenience and understand your frustration. Please know that we are investigating your concern to improve the experience moving forward. We appreciate your long-time support and hope to regain your trust.

Valutata 1 stelle su 5

IVE BEEN USING.THIS FOR A LONG TIME NOW…

IVE BEEN USING.THIS FOR A LONG TIME NOW AND NOW THEY ARE QUESTIONING MY SOURCE.OF INCOME AND WHY AM I SENDING FREQUENTLY TO MY SON IN THE PHILIPPINES? LOL SINCE MY SON IS IS PAYING.ALL THE BILLS USING.HIS OWN MONEY, I WAS JUST REPAYING.WHAT I OWE TO MY SON, BECAUSE HE ALSO NEEDS THE MONEY FOR HIS TREATMENTS

22 febbraio 2025
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Risposta di Kabayan Remit

Hi Kabayan!

We truly understand your frustration and are sorry for any inconvenience this has caused.

As part of our compliance process, all transactions—regardless of the amount or frequency—undergo routine review. Rest assured, our team will work with you to make sure everything is sorted.

If you'd like to discuss this further or need any assistance, feel free to reach out to us directly. We’re here to help!

Thank you for your understanding, and we really appreciate your continued trust in Kabayan Remit. ❤️

Valutata 1 stelle su 5

Hindi lang isang beses mga Beneficiary…

Hindi lang isang beses mga Beneficiary ko pinabalik balik sa pag claim ng money. Sana mabigyan pansin yung mga ka partner ng Kabayan doon sa Pilipinas na ibigay kaagad yung money, Aabutin pa ng 3 days .. Sobra yung taga roon walang awa sa mga kababayang pobre na ng claim at pinabalikbalik hindi nila naisip yung effort nila, panahon at pera nasayang. Init at gutom pa. Sana ma solve itong problema ng mga partners. Hindi lang beneficiaries gina abala pati yung sender. mag kaiba ang oras natin. Itong sulat kung ito pasado alas 12 ng gabi rito. Dahil nga di na mka kaya ng beneficiaries sa pabalik balik kayo ito mapilitan sila tatawag sa amin. pangatlong abala yung staff ng Kabayan dahil tatawagan ko rin sila. Hay ... paki nalng kung yung Palawan at Mluiher ay ganun ang nga gawain bigyan ninyo ng memo o anong magawa ninyo para matigil na ito at nakakasira ng imahin ng Kabayan. Wala kayo issue sa akin kundi yung mga kapartner ang natutulak na dumihan imahin ninyo. Meron pang pahingi hingi ng recebo hindi kuntento sa ref number hawak ng beneficiaries kahit ipakita pa yung mensahe doon. Wala silang paki alam sa recibo ng sender. Hindi nila yun dapat hingiin for privacy reason. Kaya noong tumawag ako sa staff ninyo. sabi ko isang MAGIC lang to na gawin mo. TAWAGAN MO BENEFICIARY ko na andoon ilang oras nakaburo sa kanila. Ayon BOOM .... narinig sa taga roon kaya ayun TINAWAG na pangalan niya. UGALING iwan.

8 ottobre 2024
Non scritta su invito
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Risposta di Kabayan Remit

Hi Kabayan Joyce, thank you for your review and for raising your concern about this matter. Pasensya na po sa abala na naidulot nito sa iyo at sa iyong beneficiary. Huwag po kayong mag alala at makikipag ugnayan po kami sa aming pick up partners para masolusyonan ang inyong concern. Kami rin po ay tatawag sainyo upang malaman ang ibang detalye. Maari po bang malaman kung anong branch ang pinuntahan ng inyong beneficiary?

Kindly email us the branch and details at info@kabayanremit.com.
Salamat po sainyong pag unawa at gagawan po namin ito ng solusyon.
Maraming salamat sa iyong tiwala sa Kabayan Remit, Kabayan! 🙏

Valutata 5 stelle su 5

Thank you kabayan remit!

What I love about Kabayan Remit is their excellent customer service and the kindness of their agents. I’ve never experienced any delays with my transactions. Their exchange rates are also better than others. It’s incredibly convenient to use, and I don’t need to leave my house or take my time off work to send money to my loved ones. Thank you so much, Kabayan Remit. Wishing you many more successful years ahead! :)

30 settembre 2024
Non scritta su invito
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Risposta di Kabayan Remit

Hi, Kabayan Anne!
Thank you so much for your kind words! We’re happy to hear that you’ve had such a positive experience with Kabayan Remit, and we truly appreciate your trust in our service. We are dedicated to making your transactions smooth and convenient, so we’re glad that our efforts have made things easier for you. We’ll continue to work hard to provide you with the best rates and service. Wishing you all the best, and we look forward to serving you for many more years ahead! 😊

Valutata 1 stelle su 5

I went all through the verification…

I went all through the verification process, and after my last transaction, they disabled my account without further information. dont try to use this app, they havent refund my money yet

20 giugno 2024
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Risposta di Kabayan Remit

Hi Steve,

Thank you for your review and for raising your concern about this matter. We sincerely apologize for the inconvenience this has caused you. Our support team has reached out to you regarding your last transaction; please check your email. Your refund is also being processed. If you have any other concerns, please do not hesitate to contact us at info@kabayanremit.com. Thank you

Valutata 1 stelle su 5

They are completely useless and stupid

18 maggio 2024
Non scritta su invito
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Risposta di Kabayan Remit

Hi Andrew! Thank you for your review. We apologize for any inconvenience you may have encountered. Upon checking, we see that your account is not yet registered. To complete your verification, please check your email, as our team has sent you a message to resume your registration. If you have any questions, please feel free to contact us at info@kabayanremit.com. We're happy to assist.

Valutata 1 stelle su 5

Waste of time company

Wasted time signing up for it since ive seen good exchange rate, signed up then getting transfere fee almost £5, later on asking to verify my id which is given 2 attempts done first attempt with driving license failed, second attempt used passport failed again receiving email saying your not be allowed to have account with them, jokes company cant identify IDs properly their system isnt seems to be up to date updated if they cant match up selfie with passport id picture, wasted of time, better use worldremit or westerunion faster registration quicker transferes exchange rate might be 1 or 2 pesos less but at least money receiving within 1hour, WILL NOT TRY REGISTER AGAIN USELESS COMPANY BIG TRANSFERE FEE RATES TOO westerunion provides same exchange rates

21 aprile 2024
Non scritta su invito
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Risposta di Kabayan Remit

Sorry to hear you've experienced issues with our service, Martinas. Please feel free to send us more details at info@kabayanremit.com so we can have a closer look at the issue for you. Thanks!

Valutata 2 stelle su 5

We are sending money to the Philippines…

We are sending money to the Philippines every week. At first, Kabayan Remit was so fast and no hustle. This past couple of months my transaction always went to compliance, some issue with bank and whatnot. It a nuisance to always call and follow why the transfer was on hold every week.

16 febbraio 2024
Non scritta su invito
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Risposta di Kabayan Remit

Hi Monde, we'll always do our best to deliver your money to your loved ones as quickly as possible, but sometimes we need to conduct additional checks or banks may take longer to process.

Valutata 1 stelle su 5

Kabayan uses Metrobank ...bEWARE

Kabayan uses metrobank which is Ok most of the time but then suddenly they will withhol;d a transaction for verification but then just sit on it for many days and do nothing. The only way out it to demand a refund. When a remittance is urgent this is not helpful to say the least

7 dicembre 2023
Non scritta su invito
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Risposta di Kabayan Remit

Thank you for letting us know about your experience! We apologise for the delays you have experienced. We will strive to limit this from happening to the best of our ability. Thanks once again for your feedback!

Valutata 5 stelle su 5

Top-Notch Service with Kabayan Remit

Kabayan Remit goes above and beyond! Their welcoming customer service, commitment to satisfaction, and unwavering assurance make them stand out. You can count on always getting what you ask for. A truly outstanding choice.

2 agosto 2023
Non scritta su invito

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