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Valutata 5 stelle su 5

Schnelle, reibungslose Lieferung. Alle gekauften Artikel waren vorhanden, unbeschädigt und überzeugten bisher in ihrer Qualität. Sollte man hier etwas in seiner Bestellung vergessen haben und beste... Leggi di più

Valutata 5 stelle su 5

Super tolles Sortiment, hier bekommt man auch mal seltene Sachen wie die Strawberry Daifuku und allerhand an Leckereien! Sehr schnelle Lieferung nach Deutschland und alles war sicher und plastikfrei v... Leggi di più

Valutata 5 stelle su 5

The online shop experience and delivery time were both great. The product prices are decent and the selection is unmatched, I haven't seen any other EU supplier offer this level of variety. They... Leggi di più

Valutata 5 stelle su 5

GENIAL! Ich habe mal auf Probe einige Artikel die ich in der Schweiz nicht erhalte bestellt. Ich bin begeistert.🙃 Es sind die identischen Produkte, die ich noch vor 2 Wochen in Seoul genoss. Werde b... Leggi di più

Dettagli dell'azienda

  1. Negozio di prodotti alimentari asiatici

Scritti dall'azienda

K-Ramen | Love for Noodles, Europe's Biggest Assortment of the Best Asian Noodles, Ramen, Snacks & Drinks. From South-Korea to Japan, from Indonesia to Thailand, at our place you can try them all.


Informazioni di contatto

4,5

Eccellente

TrustScore 4.5 su 5

864 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non risultano inviti alla recensione recenti

Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

4,5

Tutte le recensioni

(864)

2 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 1 stelle su 5

Je n’ai pas reçu ma commande.

Je n’ai pas reçu ma commande,ou on m’a fourni un mauvais numéro de suivi, ou ma commande a été envoyé à un autre destinataire, j’attends encore de voir de quoi il s’agit.
J’ai commandé pour le nord est de la France, m’a commandé est arrivé dans une commune inconnu du sud est, d’après les informations de suivi, et selon chronopost à un nom totalement différent.

29 gennaio 2025
Valutata 1 stelle su 5

Expired Items, no communication, worst experience

I order from them and had the most terrible experience online shopping. First all the instant noodles are out of stock and they just refunded and not allowed me to cancel the order. When I got the rest of the items, 12 of them are expired at least 1 month or longer. I wrote to them and send them picture of the items and they never replied. I will never buy from them anymore.

8 gennaio 2025
Non scritta su invito
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Risposta di K-Ramen

We’re really sorry to hear about your disappointing experience with your order. We completely understand how frustrating this must be. Unfortunately, we did not receive your cancellation request in time, which caused some inconvenience. As for the products you mentioned, they were indeed on sale and clearly labeled as "BB-date products" on the K-Ramen website. We had also previously informed you about this.

We regret that your experience with us didn’t meet your expectations, but we respect your decision to shop elsewhere. We hope this incident won’t deter you from shopping online in the future and that you have a better experience with other retailers.
Best regards,
Team K-ramen.

Valutata 1 stelle su 5

Sells expired products

Købte en del ting, fordi mange var billige. Efter at have betalt fik jeg refunderet halvdelen af varerne, fordi de åbenbart var udsolgt. Resten af varerne har enten udløbsdato inden for få dage/uger, eller udløb for et par måneder siden.
Hold jer væk!

In English:
Bought quite a lot of stuff, since there were some very cheap noodles. After completing the order, half was refunded though because they apparently was out of stock. The rest of the food items was mostly expired few months ago or within a few days or weeks from delivery.
Stay away!

8 gennaio 2025
Non scritta su invito
Valutata 1 stelle su 5

I got several expired products and…

I got several expired products and there was no warning displayed at the items on their online webshop at the time I ordered.

I sent K-Ramen an e-mail about this but there was no response from them.
I used to order frequently but now I won't order here anymore.

24 dicembre 2024
Non scritta su invito
Valutata 1 stelle su 5

Ich habe Buldak Hot Chicken Flavor…

Ich habe Buldak Hot Chicken Flavor Ramen bestellt. Es war angegeben Je 3* Hot Chicken Ramen Verfalldatum mit 15.11.24 bereits über drei Wochen abgelaufen, für 95 Cent. So habe ich 16*3=48 Einheiten bestellt und entsprechend 25,15 Euro inklusive Versandkosten umgehend per PayPal bezahlt. Recht zügig erhielt ich ein Paket, allerdings nur mit 16 Päckchen dieser abgelaufenen Nudeln. Ich reagierte sofort und habe 5 Minuten nach Erhalt eine Email geschickt und auch schnell eine erste Antwort eines Mitarbeiter der Firma erhalten, er wolle sich um die Angelegenheit kümmern. Nach zweimaliger Rückfrage kam dann die Antwort es seinen nicht 3 Päckchen Nudeln, sondern 3Xspicy Nudeln und nur ein Paket. Das ist sehr verwirrend im Angebot dargestellt und der Preis ist für bereits 3 Wochen abgelaufene Ware teuer. Ein anderer Anbieter bietet die gleichen Nudeln für 80 Cent das Paket an, aber dann sind sie mit gut 6 Wochen mit kurzem Haltbarkeitsdatum. Bei abgelaufener Ware bietet dieser Anbieter für 2,50 per 5 St. an und die Portokosten sind auch wesentlich geringer. In weiteren Emails und Anrufversuchen bat ich um einen Lösungsvorschlag. Entweder Retoure bei voller Erstattung, oder eine entsprechende Anzahl zusätzlicher Nudeln ( egal welche Geschmacksrichtung von Buldak ). Auf alle Versuche erhalte ich jedoch keine Antwort mehr.
Ich werde wohl auf PayPal eine Reklamation aufmachen müssen, wenn sich keiner meldet.
***Ich muss mich entschuldigen den Namen des Mitarbeiters genannt zu haben, da dies wohl nicht erlaubt ist, habe ich ihn gelöscht.
In den AGB der Firma findet sich keine refund/shipping Kosten Information, deshalb gehe ich von der Rechtslage aus einen kostenlosen Umtausch zu erhalten.
Die Firma vetritt die Ansicht, ein Umtausch/refund sei nach Versand Nicht möglich.

10 dicembre 2024
Non scritta su invito
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Risposta di K-Ramen

Thank you for your review and for sharing your experience. We understand that there was some confusion regarding your order, and we would like to respond to your concerns.

Confusion about the offer
We regret that the product description may have caused confusion. The product listing clearly states that it concerns a single pack of 3X Spicy Ramen, not three separate packs. Also the image of the product and when you received this are clearly 3X Spicy.

Our response to your emails
We are sorry to hear that you did not receive further responses to your emails. While we initially responded, the tone of subsequent communications led to the decision not to engage further. We always aim for respectful communication and kindly request the same from our customers.

Regarding the PayPal case
You are welcome to open a PayPal case, and we will fully cooperate with their review process. Should PayPal determine that you are entitled to a refund or other resolution, we will follow their guidance and handle the matter accordingly.

We hope this explanation provides clarity and reassures you that we always strive for a fair and professional resolution to any issue.

PS: you are not allowed to share personal information about me or my colleagues at our company.

Valutata 1 stelle su 5

Leider keine Ware bekommen und Geld ist…

Leider keine Ware bekommen und Geld ist auch noch nicht zurück. Paket ging einfach so zurück bevor es bei mir ankam. Darauf hin verlangte ich mein Geld zurück und die drohten mir. Meinten es wäre mein verschulden das es nicht ankam wollten das Paket prüfen. Bis heute keine Reaktion von denen ihrer Seite noch Geld zurück ich würde mir zweimal überlegen da zu bestellen! Stand von 26.12.24.
P.s. Meine order nummer bekommt ihr nicht ihr habt die ja schon längst ihr solltet mal eure Emails bearbeiten und antworten und nicht ignorieren und drohen

9 dicembre 2024
Non scritta su invito
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Risposta di K-Ramen

Hi Bella, Can you share your ordernumber because this review is not linked to an exciting order. It seems that your account only reviews sites with a 1 star review.

Valutata 1 stelle su 5

Store is incapable of supplying DPD with correct address and phone number

A couple of months ago, I placed an order using the same account and address as always. However, DPD was unable to contact me because K-ramen not only provided the wrong address but also failed to pass my phone number to the courier. The delivery was significantly delayed as a result.

I contacted the store, provided them with the correct address, and they assured me it would not happen again. Yet, IT HAPPENED again with my very next order. Before placing the order, I was concerned they might mess it up again, so I triple-checked that all my details were entered correctly. Despite this, the order was delayed for almost a week.

When I finally received my order, I had a short chat with the courier, who informed me that this issue is a recurring problem with this store.

6 dicembre 2024
Non scritta su invito
Logo di K-Ramen

Risposta di K-Ramen

Hi Nick, sad to hear that it was delayed with a week. I don't think your courier knows our company that well as you know we don't shipped to your country anymore for a long time because couriers are opening the packages and a lot of products got lost. As I also described to a review a while ago.

Valutata 3 stelle su 5

Reasonable prices but BBD is much too soon

Prices were good and shipping was also reasonable, everything arrived well packaged and secure. However, I purchased these items to give as a Christmas gift and all of the expiration dates/BBDs were before or on Christmas. I find this unacceptable, I purchased these items at the end of November, which meant that they only had a few weeks left on their BBD. One of the listings now has a lower price and displays a disclaimer that the BBD is "December 2024," but this was not present at the time of my order and I paid full price. I am very disappointed and will likely find somewhere else to order from in the future.

27 novembre 2024

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