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Valutata 5 stelle su 5

We recently sold our flat through Just property. They were excellent throughout the whole process, keeping us informed of progress at every stage. A big Thankyou to Ashley, Kyle , Austin and Issey wh... Leggi di più

Valutata 5 stelle su 5

I would throughly recommend Just.We had great experience from all the team. A few weeks in to the sale process we ran into problem which was rather stressful.But Kyle and Ashley used there experienc... Leggi di più

Valutata 5 stelle su 5

We were selling the house for an elderly parent after they moved into a nursing home and we didn't live in the area so needed a local agent we could trust. The team at Just Property managed everything... Leggi di più

Valutata 5 stelle su 5

We had a really positive experience with Just Property from start to finish. Ashley was excellent at keeping us informed throughout the entire process and regularly updated us on how our sale was prog... Leggi di più

Dettagli dell'azienda

  1. Agenzia immobiliare
  2. Agenzia immobiliare per il settore commerciale
  3. Agenzia immobiliare per il settore industriale
  4. Perito valutatore immobiliare
  5. Consulente immobiliare

Informazioni fornite da varie fonti esterne

Located in the historic Old Town of Hastings where we are recognised as the town's leading agency. Often copied but never replicated


Informazioni di contatto

4,9

Eccellente

TrustScore 5 su 5

945 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Ha risposto al 100% delle recensioni negative ricevute

Solitamente risponde entro 24 ore

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

I had a really positive experience with…

I had a really positive experience with Just Property throughout my search. The team were consistently professional, responsive, and supportive at every stage.

A special mention to Colin, who was proactive and kept things moving with clear communication throughout.

Although I didn’t end up purchasing through them, this was not due to anything on their part. I would absolutely recommend Just Property for their professionalism and dedication.

16 aprile 2026
Non scritta su invito
Valutata 5 stelle su 5

I would throughly recommend Just.…

I would throughly recommend Just.We had great experience from all the team.
A few weeks in to the sale process we ran into problem which was rather stressful.But Kyle and Ashley used there experience navigated us through it.
Got us back on track and a successful outcome.

26 marzo 2026
Non scritta su invito
Valutata 5 stelle su 5

Great Service…

We recently sold our flat through Just property. They were excellent throughout the whole process, keeping us informed of progress at every stage. A big Thankyou to Ashley, Kyle , Austin and Issey who were great. Thank you.

30 marzo 2026
Non scritta su invito
Valutata 5 stelle su 5

Ashley and the team were amazing!

We had a really positive experience with Just Property from start to finish. Ashley was excellent at keeping us informed throughout the entire process and regularly updated us on how our sale was progressing, which made everything feel much less stressful. Kyle was also extremely helpful in supporting us at the beginning of our journey to buying our first home and made the process easy to understand. Both Ashley and Kyle were approachable, easy to communicate with, and always replied promptly to any questions we had. We’re very grateful for their support and would happily recommend Just Property to others!

15 dicembre 2025
Non scritta su invito
Valutata 5 stelle su 5

Selling the house remotely for an elderly parent

We were selling the house for an elderly parent after they moved into a nursing home and we didn't live in the area so needed a local agent we could trust. The team at Just Property managed everything for us keeping us informed along the way. They continued to support us through the pause caused by probate after our relative died, and kept prospective buyers aware of the situation whist the property marketing was paused. Then, once we were able to proceed again and had accepted an offer, they assisted us by keeping the sale on track through some unexpected issues which arose during the survey and helped to ensure that the sale progressed through to exchange of contracts. I would definitely recommend this agent based on our experience.

13 aprile 2026
Non scritta su invito
Valutata 5 stelle su 5

Fantastic Estate Agents!

We have recently moved into our first home with just property (Bexhill).
The team were very professional throughout and always answered any questions we had quickly and clearly.
Special thanks to Ashley hodd, who made the process as smooth as possible.
Would highly recommend!

5 marzo 2026
Non scritta su invito
Valutata 5 stelle su 5

Another 5 star experience with Just Property

I cannot recommend this agency highly enough; their attention to detail, professionalism, efficiency and execution are second to none. Throughout the whole process everyone I had dealings with seemed genuinely interested in my sale and purchase, and the fast response time and regular updates were appreciated.
Special thanks to Austin, who took the time to build an understanding of my circumstances, and whose fantastic photos ensured interest.
What stands out for me is that the whole Just team work closely together, so that you feel that everyone you talk to is invested in a successful outcome.
Just outstanding ⭐ ⭐ ⭐ ⭐ ⭐

25 marzo 2026
Non scritta su invito
Valutata 5 stelle su 5

A friendly, helpful and personalised experience.

Having just bought and sold with Just Property I have to say they made the whole process a pleasure.
One of the partners came out to measure up and after giving some useful advice took some great photos that showed the property in the best light. From then on all the staff we dealt with made every effort to help keep things moving. We sold very quickly. When we were viewing the property we ended up buying, again the whole process felt very personal and unhurried with good advice on pricing our offers.
My partner has moved many times in the ladt 20 years and has always used Just Property for the reasons I have mentioned.
This was my 2nd time and I would not use anyone else. They are just so much better than any other estate agent I have used in the past. They give estate agents a good name. Thank you the whole team.

27 marzo 2026
Non scritta su invito
Valutata 5 stelle su 5

Really helpful

Just property helped us to get our dream home. From the initial viewings to helping us sell our home everyone was super helpful. When we had issues with our purchase the whole team were really helpful. We can't thank them enough.

27 marzo 2026
Non scritta su invito
Valutata 5 stelle su 5

Another success

Another successful buying and selling experience with just property.
From Start to finish, they were brilliant ,the whole team.
Austin as usual was a great help, giving usful advice and taking fantastic photos.
The whole thing ran smoothly.
We also bought from them. Ben at there Fairlight office was fantastic, always helpful . I really couldn't have wished for a better experience.
Colin's 30+ Yrs in the estate agents business has definitely payed off, he and his team are fabulous.
Thank you all so much x

27 marzo 2026
Non scritta su invito
Valutata 5 stelle su 5

Austin was very proactive in matching…

Austin was very proactive in matching our buyers to our property and we sold within 10 days of them viewing. From accepting their offer through to buying our new home, again through Just Property, the communication was excellent.
We wouldn’t hesitate in recommending Just Property.

27 marzo 2026
Non scritta su invito
Valutata 5 stelle su 5

Just The Best…

Just Property are a great friendly team who managed my sale beautifully from start to finish. They kept me updated on developments, calmed me down when I was panicking (and who wouldn’t freak out occasionally when you’re in an endless chain) and recommended the best surveyor and removals firm. Thank you Kyle.

26 marzo 2026
Non scritta su invito
Valutata 1 stelle su 5

Intrusive and Harassing Conduct during…

Intrusive and Harassing Conduct during a Medical Emergency
"I am utterly appalled by the conduct of Just Property (Hastings). After getting muddled with a viewing location, I was met with rudeness over the phone. I clearly explained I could not continue further viewings as my 90-year-old mother was unwell. Despite this, a male staff member tracked me down on two separate occasions within a 20-minute window. He first confronted me in the street in Hastings Old Town at approximately 11:30 am. After I again declined, he tracked us down a second time inside a coffee shop 15 minutes later to continue pressuring me.
As a woman, I found being repeatedly followed and cornered in public intimidating, creepy, and a clear form of harassment—behaviour I doubt would be directed at a man. My mother was rushed to hospital that afternoon and remains an inpatient. Despite this, the agency’s only follow-up was a cold email complaining about their 'booked space' and a later dismissal stating they had 'done nothing wrong' as a 'family business.' I find their arrogant and predatory approach a disgrace. I will be reporting this incident to The Property Ombudsman (TPO) and advise others to stay far away."

23 marzo 2026
Non scritta su invito
Logo di Just Property

Risposta di Just Property

Dear Ms George,

We acknowledge receipt of your email and must express our disappointment at the nature of the complaint raised.

We would like to clarify the sequence of events, as your account does not accurately reflect what occurred. Our colleague was not rude at any stage. Upon speaking with you, he contacted Kevin, our Viewings Coordinator, to establish the situation, at which point it became clear that you were waiting at an incorrect address. We offered to assist by having a colleague come to your location and guide you to the correct property; however, you declined this offer and ended the call.

We categorically reject the allegation of harassment. This is a serious claim and entirely unfounded. At no point did any member of our team behave in a manner that could reasonably be described as such.

During your initial call, you indicated that we were late and at the wrong property. At that stage, you did not inform us that your mother was unwell or that you intended to cancel further viewings. Following this, we attempted to contact you, leaving two missed calls to clarify whether you wished to proceed. Please also find attached the email correspondence in which you specifically requested to meet at 11:30 AM at Trafalgar Cottages.

When we later spoke in person, your circumstances were explained, and it was our colleague who suggested a nearby coffee shop for your convenience. You also confided in our colleague, describing your mother as currently “incognitive.” We allowed you time to take a break and decide whether you wished to continue with the scheduled viewings, despite having other clients waiting and appointments arranged.

For clarity, the individual you state approached you twice was not the same person; the second interaction was with Kevin, our Viewings Coordinator.

We would also note that this was the second occasion on which you were late for arranged appointments, and we had already adjusted our schedule to accommodate your requirements. Please find attached previous email correspondence which confirms that our colleague attempted to contact you during these earlier appointments when you arrived significantly late. This delay had a direct impact on our schedule and caused us to run late for subsequent pre-arranged viewings.

Whilst we are sorry to hear that your mother has since been admitted to hospital and appreciate that this is a difficult situation, we must reiterate that our team acted professionally and reasonably throughout. We had no indication at the time of any urgent medical situation that would require prioritisation, particularly as you proceeded with a viewing while your mother remained at the coffee shop.

Finally, we would highlight that we made every effort to assist you on the day, including allowing additional time, accommodating delays, and rearranging our diary to continue with your viewings, as well as to assist with guiding you to the correct address. We note your 1-star review. While we respect all feedback, our record of over 1,000 five-star reviews demonstrates that the experience described in your complaint is not representative of the service our clients typically receive.

In light of the above, we do not accept that any wrongdoing has occurred. Should you wish to escalate the matter, you are of course entitled to contact the Property Ombudsman. Moving forward, we feel it would be best for you to contact an alternative estate agent who can assist you with your move to Hastings.

Valutata 5 stelle su 5

Stress free purchase

We had excellent communication in the purchase of our beautiful new home in Hastings ,Just Property are reliable and prompt and very professional with polite and friendly staff who made our purchase smooth and stress free , would very highly recommend steve and jo jo

25 marzo 2026
Non scritta su invito
Valutata 5 stelle su 5

This was our third time using Just…

This was our third time using Just Property and having used them as both sellers and buyers, we wouldn't go anywhere else. This one was a difficult, very long winded sale due to some difficult personal circumstances and they made it as easy as was possible, and were always in frequent contact. Thanks so much!

20 febbraio 2026
Non scritta su invito
Valutata 5 stelle su 5

Excellent collaboration and professional team

I recently had the pleasure of working alongside the team at Just Property Estate Agents on a property staging project, and it was a very positive experience from start to finish.

In particular, Austin Grout was highly professional, communicative, and genuinely supportive throughout the process. His approach made the collaboration smooth and efficient, which is so important when preparing a property for the market.

The team clearly understands how to present a home in the best possible way and create a strong first impression for potential buyers.

It was a pleasure to work together, and I would be very happy to collaborate again in the future.

6 marzo 2026
Non scritta su invito
Valutata 5 stelle su 5

Excellent customer service from Just Property

We bought our house with Just Property and we were very pleased with the service. Ben at the Fairlight branch was extremely helpful, taking time to show us around multiple properties in the area before we found the house we wanted. Any questions we had were answered quickly and thoroughly and we felt very well looked after throughout the whole process. We would highly recommend Just Property for anyone buying or selling a property.

23 gennaio 2026
Non scritta su invito

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