justgolfstuff.ca Recensioni 

185
TrustScore 4 su 5

4,0

Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più

Scopri cosa dicono le persone

Valutata 5 stelle su 5

I've ordered over $2,000 item without considering financial situation and asked refund as soon as delivery got in. It took long time to get refund but I really appreciate it and apologize for my mist... Leggi di più

Valutata 1 stelle su 5

Placed a $150 order on this website. After 8 days of asking when my order would be shipped out I received the same response of “Pick up is scheduled for the next day”. They refused to cancel my order... Leggi di più

Valutata 5 stelle su 5

I have ordered dozens of times over the course of the last 6-7 years and have always been absolutely satisfied with the product, the price, and the service. On 2 occasions I needed to return / exchang... Leggi di più

Valutata 5 stelle su 5

I have bought items from JGS over the past couple of years and have enjoyed receiving what I purchased soon after the purchase was made. I found the quality of the merchandise to meet the high stand... Leggi di più

Dettagli dell'azienda


Informazioni di contatto

4,0

Molto buono

TrustScore 4 su 5

185 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non risultano inviti alla recensione recenti

Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative

Non ha risposto alle recensioni negative ricevute

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

4,0

Tutte le recensioni

(185)

49 recensioni negli ultimi 12 mesi

Scrivi una recensione
Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 1 stelle su 5

Nike polos leftovers from tournaments

I ordered Nike golf polos on sale, saw the pics and ordered the sizes I needed as a gift for someone. The polos came back with random logos on them that weren’t advertised on the pictures. Apparently in the description, which was a drop down expandable part of the website that I did not read it said that the polos were leftovers from printing they did for golf tournaments. It was a final sale and the company did not return them.

The advertising was misleading and clear representation of the product should have been given. First and last time shopping there.

1 gennaio 2025
Non scritta su invito
Valutata 1 stelle su 5

I only gave a star cause I no other…

I only gave a star cause I no other choice I purchased three shirts. On the pictures they were plain nike dry fit shirts like I wanted. I received them close to a month later. They also had logos from another customer. I talked to customer service and they wanted to charge me to correct it so I just trashed the shirts.

18 dicembre 2024
Non scritta su invito
Valutata 3 stelle su 5

Ordered a driver

Ordered a driver. Shipping was slow, the box was banged up and there was nothing inside the box to protect the club other than the headcover. Driver did survive.
Price of driver subsequently dropped, and I messaged them several times to see if they would price protect or if they expected me to return the driver and reorder.
No response at all. I think they are probably an OK place to buy golf equipment from but if there is an issue good luck in getting it resolved. Customer service rates a zero.

11 settembre 2024
Non scritta su invito
Valutata 5 stelle su 5

The store has everything there

The store has everything there. Bought a golf cart. And replaced a part for it several golf shoes shoes. The staff are very knowledgeable and helpful. Also make you welcome. The young lady there Bailey was a Jem. I was looking for golf help and she suggested me to the pro Kevin at Sawmill golf club. Turned out fantastic. I have to say Bailey is an asset to the store and you are fortunate to have her. Please look after her.
Sincerely Ron

1 agosto 2024
Non scritta su invito
Valutata 1 stelle su 5

Make sure you get what you paid for

I ordered a set of Cobra irons. Recently I noticed that they are not a matched set. The exception is the 5 iron and Gap wedge. The result is that I have clubs from three different sets. The 5 and Gap are from different sets.
JGS states that I am outside any time limit to do anything. My fault that I didn't notice earlier.
I am writing this review to warn buyers that you don't always get what you pay for. I can now see why the price was a good one. Very disappointed that they probably were aware of this but neglected to inform the customer hoping they wouldn't notice.
I have purchased many items from JGS over the years but NEVER again. I can't trust them now.

24 luglio 2024
Non scritta su invito
Valutata 1 stelle su 5

Terrible Customer Service

In mid-February I ordered a pair of golf shoes. My order was delivered in late February. The shoes that were sent were not what I ordered. I might add the shoes that were delivered were much less expensive than what I paid for. I immediately contacted the company and requested a return label so I could return the shoes. I was asked to provide a picture of the shoes which I immediately did. I was told by customer support that all was in order and a return label would provided to me. That was on February 29th. It is now March 14 and I still do not have a return label. I have followed up several times and have been told “they are working on it.” They did tell me they would give me the return address and I could pay to send the shoes back. I asked to escalate the matter to a supervisor and they would not do this. There is also no customer service phone number so you cannot speak to anyone. I will never order anything from this company again and suggest no one else order from them. They have not done as advertised on their website. Then once they have your money good luck in getting anyone to assist you with a return if the ordered product is not correct. Very unethical company.

29 febbraio 2024
Non scritta su invito
Valutata 1 stelle su 5

Horrible customer service

Horrible customer service. Avoid at all costs. Okay if order is right but otherwise, service non existent. They have a chat, no one responds. When customer service gets back, don’t answer the question. Asked them to call, never respond.

1 marzo 2024
Non scritta su invito
Valutata 1 stelle su 5

Brutal Customer Service

Was very happy for the longest time and made plenty of orders based on price and shipping speed. Ordered an Apex hybrid and received a great big Bertha head cover. It has been more than 2 weeks and I have only received 1 reply saying they will escalate the issue and 5 other follow ups by me have resulted in no replies. How hard is it to correct a headcover issue or at a minimum reply to your customers.

16 febbraio 2024
Non scritta su invito
Valutata 1 stelle su 5

Horrible customer service

Only gave them one star because I couldn’t give zero stars. Bought a club that was packed horribly and came broken. After contacting customer service , I was told that they had run out of return labels and didn’t know when they would get them. Worst golf website I have ever dealt with.

1 febbraio 2024
Non scritta su invito
Valutata 1 stelle su 5

Damaged Product, Horrible Customer Service, Refusal to Issue Refund As Stated

Dec 14, 2023, I placed a order for a $99.99 Adidas jacket. I received it on Dec 22 and it was damaged. Theres a cut down the front that had to have been there before the box was taped and sent. I contacted their customer service through the link on the website. I was told they were “getting in touch with the vendor to start the return process”. I went ahead and ordered a replacement, as it was supposed to be a christmas gift and I fully expected for my return/refund to be handled like their website states. I did receive that order successfully - but still no refund or further progress from the original order. As of today, 1/27/24, I have emailed probably 10-12 times and always gotten what appears to be a copy and paste standard, probably automated, reply with the same message I received the first time - always from an employee named “Rachel”. I have called multiple times. Two weeks ago, she assured me and gave me her word it would be handled in the next couple days and she would send me a return label. It wasnt. Yesterday, 1/26, I called and spoke to an employee who was making it obvious she didn’t want to give me her name. She gave me the usual story - blaming it on “the vendor” (someone other than justgolfstuff) - but then told me the vendor had decided to give me a $100 credit and I could keep the jacket. The jacket is damaged, I dont want it. And per their return/refund guidelines on their website, I am rightfully entitled to a refundand they are supposed to provide me with shipping label. One question she couldn’t answer is how and why “the vendor”, a different company than justgolfstuff, would be issuing me a $100 credit for justgolfstuff. shouldnt the credit be for “the vendor’s” company? if its a credit for JGS, then obviously JGS is the one issuing it. I told the employee I didnt want a credit, i didnt want to keep the coat and that I want a refund like their website says im entitled to. they are being very unprofessional and rude.

27 gennaio 2024
Non scritta su invito
Valutata 5 stelle su 5

"This website is great

"This website is great. Easy to find what you’re looking for. Transactions go smooth and delivery is quick. This is a site that I highly recommend for people looking for golf stuff."

20 luglio 2023
Non scritta su invito

Come funziona Trustpilot

Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.

Le aziende possono raccogliere recensioni tramite inviti automatici. Queste recensioni sono etichettate come verificate perché è ovvio che si basano su esperienze reali.

Scopri di più sui diversi tipi di recensioni.

Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.

Scopri di più su come vengono gestite le recensioni su Trustpilot.

Ecco qui 8 consigli per scrivere delle ottime recensioni.

La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.

Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.

Scopri di più