JustFund Recensioni 

35
TrustScore 4 su 5

4,0

Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

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Scopri cosa dicono le persone

Valutata 1 stelle su 5

I would not recommend Just Fund based on my experience. Their fees are extremely expensive compared with the service provided, and the billing process has been frustrating and unclear. Invoices h... Leggi di più

Valutata 5 stelle su 5

I literally wouldn’t have been able to settle my divorce proceedings without TrustFund. I was able to work with my lawyer in a less-stressful environment, which meant I could put all my energy into ge... Leggi di più

Valutata 5 stelle su 5

JustFund helped me access the funds I needed for my legal costs during separation. After years out of the workforce raising my children and running our family business, I couldn’t have afforded repr... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

The Team at JustFund were amazing! At a time when I was struggling, emotionally & financially, Andy & his Team offered me a solution that would ease my financial worries & let me concentrate on prepar... Leggi di più

Dettagli dell'azienda

  1. Servizi finanziari non bancari
  2. Istituto finanziario

Scritti dall'azienda

JustFund provides fair, flexible finance to transform the way people access and pay for legal advice.


Informazioni di contatto

4,0

Molto buono

TrustScore 4 su 5

35 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non risultano inviti alla recensione recenti

Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative

Ha risposto al 50% delle recensioni negative ricevute

Solitamente risponde dopo 1 mese o più

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

4,0

Tutte le recensioni

(35)

11 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Support for women living in and through violence and coercive control .

The empathy and options offered but also the multi faceted team that worked alongside the legal team and lawyers . The ongoing transparency and being able to speak to someone personally at times of worry instead talking with my lawyer about costs with a time charge the explanation from the team was not charged at a legal rate invaluable and efficient and supportive communication . During aggressive domestic violence and financial coercive control this reassurance is key and vital in stabilising and victims better understanding of their options and allowing time for healing and getting affairs in order with limited ongoing detriment to self .

15 ottobre 2024
Non scritta su invito
Valutata 5 stelle su 5

The Team at JustFund were amazing

The Team at JustFund were amazing! At a time when I was struggling, emotionally & financially, Andy & his Team offered me a solution that would ease my financial worries & let me concentrate on preparing for my legal case. I was impressed with the level of Communication from Justfunds too, as emails, and phone calls were answered or returned promptly, with respect, & honesty. I couldn't have got through my complicated Divorce without their Financial help.

1 ottobre 2024
Non scritta su invito
Valutata 5 stelle su 5

Just Fund v Plenti Finance

A divorce is never a great time for anyone and you are hardly at your best in getting documents together that show financial capacity. The people at Just Fund were understanding and accepting and you felt like everyone had gone through a divorce themselves. With supportive discussions we jointly got to a position where I could borrow funds to see my divorce through. Much better than my interactions with Plenti finance which treated me just like the banks.

9 dicembre 2023
Non scritta su invito
Valutata 5 stelle su 5

Great service!

Great service!

Very easy to use. Gave me peace of mind I was able to afford a good lawyer.

14 febbraio 2024
Non scritta su invito
Valutata 1 stelle su 5

Uncompassionate rip off merchants.

This company is a massive rip off taking advantage of people who are somewhat desperate then abandoning them while they still have need of assistance.
If you have an alternative use that instead, even a credit card would be more economical.
But if you do use them be aware of the exorbitant hidden fees e.g. they charge over $1,000 to put a caveat on your property which, for reference, will cost about $200 with a conveyancer.
Also be careful about when they will demand repayment - my matter was not finalised but because I got a small partial settlement on sale of the property they insisted on being repaid from that and then refused to keep the loan facility open meaning I had to pay the prior and ongoing legal fees from the meagre partial settlement rather than using it to get on with my life which was its intended purpose.
Absolutely soul-less rip off merchants. Would never use again and do not recommend if you have an alternative.

17 agosto 2024
Non scritta su invito
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Risposta di JustFund

Dear James,

Thank you for taking the time to share your feedback. We are genuinely sorry to hear about your dissatisfaction with your experience. Your concerns are important to us, and we want to address them.

The placement of a caveat on a property is often a necessary measure having regard to the flexible nature of our funding solution. Unlike an AMEX or other credit cards, clients are able to draw on funding as required and JustFund is only repaid from the proceeds that a client receives from an interim (in your case) or final property settlement. Nothing is required to be paid out-of-pocket until then.

Regarding the cost of caveats, we engage an external law firm to manage the lodging and removal of caveats on our behalf. We pass the direct cost on to clients and we do not add any margin for ourselves. However, we are reviewing their fees in the hope we can bring this more in line with the price you have paid elsewhere. Thank you for sharing your previous experience.

When you applied for the loan, we endeavored to be transparent about our processes and fees. We sent you an email detailing our process, including a document titled "Representative Fees & Charges" which outlines the Security Lodgment Fee for registering a caveat. We regret that our communication did not meet your expectations and that you felt the caveat costs were not made clear. It’s never our intention to cause frustration or inconvenience to our clients, and we apologise for any distress this may have caused.

Our Funding Agreement makes it clear that any interim property settlement or distribution received must be first applied towards repayment of your outstanding account with JustFund. We attempted to obtain approval from our approval committee for an exception in your case. However, this was unfortunately not successful as the interim distribution you were receiving was significant and materially reduced the total asset pool upon which your funding was secured.

If you have any further questions or need additional clarification, please do not hesitate to reach out to us directly. We value your feedback and hope to have the opportunity to address any concerns.

Thank you for considering our perspective.

Kind regards,
The JustFund Team

Valutata 5 stelle su 5

Great service

Great service, staff available after hours. Provided me with funding when I needed it the most. Very happy to recommend to others.

10 marzo 2023
Non scritta su invito

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