Never had a car policy like this before,its refreshing! Jurny app is pretty easy to navigate and if you get stuck there are real people on the end of the telephone ,not chat bots! Very helpful people... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
Becky delivered excellent customer service. She was really helpful, kind and polite. She managed to sort out my issues with all my documents efficiently!
L'azienda ha risposto
Very convenient for low mileage users. I really feel comfortable as my this car mileage is very low. Very accurate mileage calculator, online app is very easy to use. Customer service respon... Leggi di più
L'azienda ha risposto
Ist time using pay per mile insurance..was easy to set up..logging onto app was great and easy to navigate..easy to find info..so gutted that after two yrs they cannot renew me..thank u so much Jurny... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
Informazioni su JURNY
Scritti dall'azienda
DRIVE LESS, PAY LESS!
Get a quote here visit our websiteOnly pay for insurance per mile, plus a small monthly fee to cover your car while it’s parked. Just pay as you go.
At purchase pay your first month’s fee, plus £25 into your pre-paid account to pay for the miles you drive, and a £112.50 set up fee.
We send you a JURNYmeter in the post to measure the miles you drive. No driver score, interventions or curfew.
Use your JURNY dashboard to manage your policy. No need to wait in call queues!
Informazioni di contatto
Prospect House, Prospect Road, B62 8DU, Halesowen, Regno Unito
- help@jurny.co.uk
- jurny.co.uk
4,1
Molto buono
525 recensioni
Chiedi ai clienti di scrivere una recensione
Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
Ha risposto al 100% delle recensioni negative ricevute
Solitamente risponde entro 48 ore
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
My jurny experience
Was really easy to join
Let’s see how I get on with the pay as you go scheme.
5 luglio 2023
Risposta di JURNY
Hi Ghazala,
Thanks for taking the time to leave us this great 5 star review!
We are pleased you found it easy to join.
If there is anything else that we can do to help you going forward, please let us know.
Thanks,
The JURNY Team.
Can you have more than 1 policy?
10 luglio 2023
Non scritta su invito
Risposta di JURNY
Hi Tony,
Thanks for leaving us a review and getting in touch with JURNY.
We can see you have also sent us an email in relation to this question. One of our customer service team will contact you with more information on having more than 1 policy with JURNY.
If there is anything else that we can do to help you going forward, please let us know.
Thanks,
The JURNY Team.
Just terrible
7 luglio 2023
Risposta di JURNY
Hi Clayt,
Thanks for leaving us a review, we are sorry you feel this way.
To be able to investigate this for you, can you please supply your details so we can identify who you and check your policy.
Thanks,
The JURNY Team.
Risposta di JURNY
Hi,
Thanks for taking the time to leave us a review, we are sorry you are finding the rate per mile expensive.
So we can look into this further for you, can you please get in touch at help@jurny.co.uk and supply your details so we can identify who you are.
Thanks,
The JURNY Team.
Pay as you go is easy and cheap to pay
28 giugno 2023
Risposta di JURNY
Hi Muhammad,
Thanks for taking the time to leave us a review!
If there is anything else that we can do to help you going forward, please let us know.
Thanks,
The JURNY Team.
Easy to use.....I'm only paying when I…
Easy to use.....I'm only paying when I drive,plus a minimul cost to park. All in all I'm saving lots,compared to my previous insurer.....Would recommend
5 luglio 2023
Risposta di JURNY
Hi Rob,
Thanks for taking the time to leave us this great 5 star review!
We are pleased you would recommend JURNY and find us easy to use.
If there is anything else that we can do to help you going forward, please let us know.
Thanks,
The JURNY Team.
Excellent
So easy to use .
App is excellent.
Plus you can actually get to talk to someone on the phone if needed .
Micheal in customer services is so nice 👍
Thank you for helping me today 🙂
5 luglio 2023
Non scritta su invito
Risposta di JURNY
Hi Louise,
Thanks for taking the time to leave us a review.
We are happy you are finding JURNY easy to use and that we have offered great customer service.
If there is anything else that we can do to help you going forward, please let us know.
Thanks,
The JURNY Team.
It’s great insurance and best price
3 luglio 2023
Risposta di JURNY
Hi Jozef,
Thanks for taking the time to leave us a review.
We are pleased you are finding JURNY a great insurance company.
If there is anything else that we can do to help you going forward, please let us know.
Thanks,
The JURNY Team.
I must say the experience has been very…
I must say the experience has been very simple so far 👍
21 giugno 2023
Risposta di JURNY
Hi Graham,
Thanks for taking the time to leave us this excellent 5 star review!
We are happy your experience has been simple so far.
If there is anything else that we can do to help you going forward, please let us know.
Thanks,
The JURNY Team.
Excellent pay as you drive car…
Excellent pay as you drive car insurance, highly recommended. Just put the Jurny meter in the car's OBD port and pay per mile. Best if you drive low miles like me but for higher mileage drivers you pay for maximum 100 miles (around £11) per day even if you drive more than 100 miles.
28 giugno 2023
Risposta di JURNY
Hi Anshuman,
Thanks for taking the time to leave us feedback with this great 5 star review!
We are pleased you would recommend JURNY and that the product suites your needs.
If there is anything else that we can do to help you going forward, please let us know.
Thanks,
The JURNY Team.
Very easy and convenient.
27 giugno 2023
Risposta di JURNY
Hi Marian,
Thanks for taking the time to leave us this great 5 star review!
We are happy you are finding JURNY easy and convenient.
If there is anything else that we can do to help you going forward, please let us know.
Thanks,
The JURNY Team.
I was told in simple language to…
I was told in simple language to understand whats involved
19 giugno 2023
Risposta di JURNY
Hi Lucy,
Thanks for taking the time to leave us this 4 star review!
Please let us know what we can do going forward to make sure you have a 5-star experience with JURNY.
Thanks
The JURNY Team.
Perfect for me and u only do here and…
Perfect for me and u only do here and there trips! Pay for what you use! Super happy
16 giugno 2023
Risposta di JURNY
Hi Abbi,
Thanks for taking the time to leave us this great 5 star review!
We are pleased you are super happy with JURNY.
If there is anything else that we can do to help you, please let us know.
Thanks,
The JURNY Team.
Risposta di JURNY
Hi Wayne,
Thanks for leaving us a 5 star review!
We are really happy that you have found JURNY helpful.
If there is anything else that we can do to help you, please let us know.
Thanks,
The JURNY Team.
I think pay as you drive is a unique…
I think pay as you drive is a unique opportunity for drivers.
Please check your app. I have been having problems with it. Thanks.
17 giugno 2023
Risposta di JURNY
Hi Carl,
Thanks for taking the time to leave us a review.
We appreciate your feedback and glad you find JURNY a unique opportunity for drivers.
We are really sorry that you are encountering problems with the App. This may have something to do with your permissions on your mobile.
If you are still encountering problems, please do not hesitate to contact our customer service team and they will be happy to help.
Thanks
The JURNY Team
Great service
Great service, highly recommend for drivers that don’t use too many miles.
Website and app are very laggy, only reason its not 5 stars
16 giugno 2023
Risposta di JURNY
Hi Somia,
Thanks for leaving us this great 4-star review! We are happy to hear you would recommend JURNY.
Apologies you have been experiencing difficulties with the app, we appreciate your feedback on this so we can investiagte.
If you are still encountering problems, please do not hesitate to contact our customer service team and they will be happy to help.
Thanks
The JURNY Team.
Can log in and too expensive
15 giugno 2023
Risposta di JURNY
Hi Fauzi,
Thank you for your feedback and we are sorry that you are unhappy on this occasion.
The way JURNY works is that, in addition to a small monthly fee, you pay for the miles you drive at your quoted rate per mile. Before you purchased the policy, we gave you an annual cost estimate based on how many miles you said you would drive. If you drive less than that over the year then you pay less, but if you drive more than you said you would then you would pay more. Your cost per mile remains the same though unless you make any changes to your policy. You also paid a £100 set up fee, which will be refunded to you after 6 months of being on the policy.
We have reviewed your policy and can see that, in the space of 2 weeks you drove more than 20% of what you estimated you would drive over 12 months. This means that you should be declaring and estimating more than 5 times the mileage you estimated when getting a quote.
I hope this explains why your insurance cost is more than you were expecting. If there is anything else we can help with please do contact us,
Thanks
The JURNY Team
Risposta di JURNY
Hi Josh,
Thanks for taking the time to leave is this 4 star review.
We are pleased to see you have experienced excellent customer service.
If you are still encountering problems with the app, please do not hesitate to contact our customer service team and they will be happy to help.
Please let us know what we can do going forward to make sure you have a 5-star experience with JURNY.
Thanks
The JURNY Team
The app locks me out on the input…
The app locks me out on the input driving licence photos.
Nothing happens and when trying to close app and try again, straight to the same page.
15 giugno 2023
Risposta di JURNY
Hi Michael,
Thank you for the feedback and we are really sorry that you are encountering problems with the App. This may have something to do with your permissions on your mobile.
If you are still encountering problems, please do not hesitate to contact our customer service team and they will be happy to help.
Thanks
The JURNY Team
Very nice company
Very nice company, very nice stuff and a great insurance with this company and I hope stay with you forever
14 giugno 2023
Risposta di JURNY
Hi Fadi,
Thanks for taking the time to leave us this great 5 star review!
We are happy you are pleased with JURNY as a company so far and love to see positive feedback.
If there is anything else we can do, please dont hestitate to get in touch.
Thanks,
The JURNY Team.
Come funziona Trustpilot
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