Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

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Scopri cosa dicono le persone

Valutata 1 stelle su 5

SCAMMERS! Run away! I ordered some keychains at 9:37pm. They what’s app messaged me at 2:30am saying all of the 65 keychains I ordered are out of stock and they wanted to replace it with something els... Leggi di più

Valutata 5 stelle su 5

I've already made a few orders, and I've mostly been happy with everything. The customer care department is fantastic at informing you if an item you ordered is out of stock and will make sure you rec... Leggi di più

L'azienda ha risposto

Valutata 3 stelle su 5

I have been dealing with issues regarding my first order shipped into two parts 1 part received wonderfully, 2nd part is still on going Canada Post has done their part but Joyasdechina shipper will n... Leggi di più

Valutata 5 stelle su 5

Joyasdechaina online shopping has really really amazing product. Joyasdechaina delivery is so fast and easy. There product is really low price and great quality. Joyasdechaina has good quality full pr... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda


Informazioni di contatto

3,2

Nella media

TrustScore 3 su 5

425 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non ha risposto alle recensioni negative ricevute

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Best customer service products are…

Best customer service products are amazing

3 ottobre 2022
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Risposta di Joyasdechina

Hi Arlen
This is Jorge from JoyasDeChina
Thank you so much for sharing your opinion and chossing us , and we are glad to see this comments, this helps us to continue improving our work

Valutata 4 stelle su 5

I bought my girlfriend a beautiful…

I bought my girlfriend a beautiful necklace how happy she was with it. honestly, everything was excellent and elegant, thank you very much.

7 ottobre 2022
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Risposta di Joyasdechina

Thank you, we are glad that your girlfriend was happy with it

Valutata 4 stelle su 5

I bought my wife some jewelry from here…

I bought my wife some jewelry from here and she loved it. The package was packed perfectly love the box and most important it was on time wit no damage. Will order and recommend friends and family. Thank u for doing good business.

22 settembre 2022
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Risposta di Joyasdechina

Thank you so much, and we are glad that your wife and you loved our products and packaging, thank you for sharing.

Valutata 5 stelle su 5

Joyasdechina is a wonderful wholesale…

Joyasdechina is a wonderful wholesale website. I sell self defense items and purchased from them and everything came in a timely manner and was of good quality. I will definitely shop here some more.

1 ottobre 2022
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Risposta di Joyasdechina

Hi Luxx
This is Jorge from JoyasDeChina
Thank you so much for sharing your opinion and chossing us , and we are glad to see this comments, this helps us to continue improving our work

Valutata 5 stelle su 5

Excellent

Recently, i shopped some jewelry items from joyasdechina. I had never seen that type of fast delivery service and contact support. I would buy again in future. Keep it up

30 settembre 2022
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Risposta di Joyasdechina

Hi Alex
This is Jorge from JoyasDeChina
Thank you so much for sharing your opinion and chossing us , and we are glad to see this comments, this helps us to continue improving our work!

Valutata 1 stelle su 5

DO NOT ORDER

terrible experience and will NEVER shop from here again. almost a month later and still have not gotten my order.

2 ottobre 2022
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Risposta di Joyasdechina

Hello Mallory
I am Jorge, Manager of JoyasDeChina, I am very sorry for the bad experience you had in this purchase, in your case the order has taken too long because they are products that are manufactured when you place the order, and are sent through special channels Since they were insect specimens, I can promise you that the next time you place an order, this will not happen again. Any problem you can contact us by Email, Facebook or WhatsApp.
Email: Support@joyasdechina.com
WhatsApp: +86 151 6820 1735
Thank you for your time
Best Regards from Joyasdechina Team

Valutata 3 stelle su 5

Dissatisfied

No one in customer support reaches out to let you know that they do not have ALL the items that one orders. I would like to be informed and then see if I even want to continue with the rest of the order. Also, the warehouse needs another system with tracking inventory. I am able to purchase but after 11 days processing then I get an email stating ordered has shipped but several items out of stock. That is very unprofessional.

23 settembre 2022
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Risposta di Joyasdechina

HI Tia:
I am sabrina. the COO of Joyasdechina
Thank you for your comment, I checked the ordering catalog with your name in the background. Yes. You ordered some very nice products, you have a good eye 👍.
For wholesalers, there are a lot of products being sold every day. There are some products that are in stock at the time, but when the order is sent to the back office. Maybe temporarily some very, very good selling products are not in stock (usually we tell the customer to wait a few days or choose to get a refund. But most customers want this part of the product to arrive in the next package and quickly ship all ordered products to their location for sale) so if you have doubts about this. Maybe it's just an isolated case. But in any case. You can tell me. Here's my FB and email: sabrina66@live.cn.
When you have any questions please let me know. I'll help you out!
I hope your business gets better and better!

Valutata 1 stelle su 5

Shipping updates takes so long and not…

Shipping updates takes so long and not up to date when trying to track my package. When it finally got to me, one of the keychains cracked and the liquid leaked out of the whole package.

1 ottobre 2022
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Risposta di Joyasdechina

Hi Nancy
I am Jorge manager of JoyasDeChina, thank you very much for leaving us this message, first of all apologies if the package you have chosen does not match your expectations, I will reflect this to the shipping department as well so that they can improve that, the shipping time usually be about 4-5 business days of preparation and then the type of delivery you have chosen is about 14-20 business days of transit, and regarding the broken keyring, I apologize too, but sometimes airport workers throw away our boxes but do not worry that for the next purchase we will pack it better, you can contact us via EMAIL, FACEBOOK or WhatsApp and we will take care of the damage caused by that broken keychain.
WhatsApp: 86 15168201735
Email: Support@joyasdechina.com

We hope your response soon to be able to solve the damages and problems that it has caused.

Valutata 4 stelle su 5

Como comerciante

Como comerciante, es muy importante la comunicacion y la confianza con los proveedores. Es primera vez que hago negocio con Joyas de China y la experiencia hasta ahora es muy favorable, hay buena comunicacion y saber el progreso de tu envio dia a dia es relajante.

No doy la quinta estrella, porque me parece mucho el tiempo que se tardan en hacer el envio, eso y el los dias que tarda en llegar a mis manos es mucho tiempo, eso significa dinero en el aire... En general muy bien.

4 settembre 2022
Valutata 1 stelle su 5

DON'T DO IT…

I didn't like the fact that my order got cancelled because I didn't buy enough products. I didn't like the fact that part of what I ordered was available for larger orders but I had to wait....Jorge was always there to answer my questions but I felt like he wasn't happy to do so... even though I thank him.

2 settembre 2022
Valutata 5 stelle su 5

Great Product and Service!

Awesome Service and the keychains are exactly what I wanted and expected. The seller immediately contacted me through WhatsApp and I thought that was great! Thank you so much for great service and product.

20 agosto 2022
Non scritta su invito
Valutata 1 stelle su 5

I ordered a keychain from them only for…

I ordered a keychain from them only for it to be canceled because there is an “order minimum” I was not informed anywhere that I had to order at least 5 keychains…. Wow…. they canceled my order… what a time waste…

8 agosto 2022
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Risposta di Joyasdechina

Hello Michelle, we have also replied by email, we have sent you two photos where it is clear that we have a minimum purchase of 5 pieces, if you have not been able to see it well we apologize and we also apologize for the inconvenience caused, for the next try buy 5 pieces or more and we would be happy to provide you with our services, I hope you understand and thank you very much for the messages and for the review

Valutata 5 stelle su 5

Love my experience from buying from…

Love my experience from buying from them!!! Jorge is so helpful with deciding items and what’s best to sell for me!! He also communicates really well with me on my order of their is a delay!! Love the quality of products for my small business!! If you do end up missing an item when they deliver, they take care of it right away for you! Have ordered several times from them and will continue to keep ordering!

3 agosto 2022
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Risposta di Joyasdechina

Hi, thank you so much for your review and for all your supports

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