Joshua James Recensioni 

884
•
TrustScore 4 su 5

3,8

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Valutata 1 stelle su 5

Five months ago I purchased two watches from this store. I waited 7 weeks for delivery. In the end, I did not accept the shipment and officially refused it, so the parcel was returned to the s... Leggi di più

Valutata 5 stelle su 5

Grand-daughter delighted with her charm, which was reminder of her first soft toy going into Teddy Bear hospital! Arrived in good time for her birthday. Pleased to see an enclosed brochure with new ch... Leggi di più

Valutata 5 stelle su 5

It's my birthday!! I've been thoroughly spoilt by my husband and son. A charm for my normal Nomination bracelet and a smarty bracelet. JJ are a great company, with excellent customer service. It's sup... Leggi di più

Valutata 4 stelle su 5

We thought the service from Joshua James was excellent. Personal appointment and knowledgeable. Bought 2 platinum rings which arrived within 3 weeks. We did have an issue where one of them did not h... Leggi di più

Dettagli dell'azienda


Informazioni di contatto

3,8

Molto buono

TrustScore 4 su 5

884 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non risultano inviti alla recensione recenti

Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative

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3,8

Tutte le recensioni

(884)

2 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 1 stelle su 5

DO NOT BUY FROM THIS COMPANY

DO NOT BUY FROM THIS COMPANY.

Purchase never came and drag there heels to sort this matter

No item delivered, go around the houses to give to a refund but expect you to carry on paying the monthly payments. 60 days on no item, no refund.

23 dicembre 2023
Non scritta su invito
Valutata 5 stelle su 5

I love Joshua James

I love Joshua James the service is fantastic. From start to finish so easy to use website. Delivery was super fast. Bought daughter and sister’s bracelet and charms. Forever presents that mean a lot

22 gennaio 2024
Non scritta su invito
Valutata 5 stelle su 5

There’s an extensive range.. something for everyone

There are so many charms to choose from. This is a gift for my granddaughter so it had to be right. After searching through the extensive range on offer, there really is something for everyone… I found the most beautiful little charm which actually looks so much better ‘in person’😊 I love it & my granddaughter will too. It was so easy to order & arrived with all the additions to wrap it properly, within 3 days. Perfect .. thank you so much.

22 gennaio 2024
Non scritta su invito
Valutata 5 stelle su 5

Highly recommended. 5* Customer Service Team

I really can’t recommend Joshua James highly enough!
Placed an order for a Rose Gold Daughter Charm for my 8 year olds daughter nomination bracelet Friday night, as a gift for doing well in school, hoping it would be delivered Tuesday.
Saturday morning going through my emails I’ve realised I’ve ordered Gold and not the Rose Gold!
I decided to email JJ support explaining the situation and wasn’t sure of their procedures and what was the best way to play this.
First thing Monday morning my order moved to dispatch, so I was expecting to order the correct one and take delivery on the wrong one and arrange a return and refund….
Iain from the JJ Team got in touch first thing, managed to find my order which was just about to leave, swap over the Charms and dispatched for next day delivery, and issued a small refund automatically due to the price difference. I sent One email and Iain from JJ’s done the rest!!
What was expected to be a total nightmare to deal and the delay in delivery, was a real stress free and genuinely a pleasure and will 100% be back to buy the little one her charms and maybe something for the wife to keep her happy.
Again, Iain thank you so much, my little girls face was a picture, the gift wrapping was absolutely beautiful.
Highly recommended, a 5* Customer Service Team to match their 5* Service. Quality products and the gift wrapping is beautiful. Will be order again very soon 👍🏼

23 gennaio 2024
Non scritta su invito
Valutata 1 stelle su 5

Ordered a personal nomination charm for…

Ordered a personal nomination charm for my partner for her birthday with love you mummy on. When it arrived it was blank charm. I contacted them about it and was told to return it with added information on what I wanted on and my name and address. This was returned on 5th December. After a number of emails it’s never arrived back. £22 for a blank nomination charm what was unwanted. I am now £22 out of pocket not happy

21 dicembre 2023
Non scritta su invito
Valutata 5 stelle su 5

Ordered x2 charms for a birthday…

Ordered x2 charms for a birthday present. Order process very easy and completed in no time. Decided to pay for quick delivery to ensure present arrived on time. From the moment I ordered I was kept up to date with order and delivery. Amazing service 100%. Thankyou so much you have given me faith again in on line ordering. Will defo be recommending you and defo be ordering again. Many thanks 😘

19 gennaio 2024
Non scritta su invito

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