Been through a few other providers, still fighting with one that cant deliver in fact. Thought I’d give a new company a try and its been great all around. First purchase went though quickly, recei... Leggi di più
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Scopri cosa dicono le persone
Signed up for JoinRift after reading a bunch of reviews on other forums. I signed up on Sunday evening at about 11pm got the intake reply and within 20 minutes has a clinician review, approve and send... Leggi di più
My order of Tirzepatide was part of the nationwide recall. I ordered from Rift which used Apothecary Pharmacy. The only compensation Rift offered me was $166 out of my $479. They sold me a contaminate... Leggi di più
Ordering process is smooth. Medication arrived quickly. They're very involved with the community and actually seem to care about their customers. They have become my chosen provider for the medication... Leggi di più
Dettagli dell'azienda
Scritti dall'azienda
Rift is a modern digital health platform built around personalized care and wellness. We believe health is not one-size-fits-all, and that everyone should be able to define what health looks like for them. From the start, we prioritize transparency. There are no hidden fees, no gimmicks, and no mandatory subscriptions. Users can review treatment options, understand pricing upfront, and choose how and when to move forward. Everything is optional and designed to put control in the user’s hands. Our platform helps people explore options for weight loss, longevity treatments, hair and skin health, and overall well-being through a simple online experience. We make it easy to connect with independent, licensed healthcare providers who guide medical decisions and determine whether options like GLP-1 medications may be a good fit. When treatment is prescribed, users may also have the option to choose from participating independent pharmacies. These pharmacies prepare and dispense prescribed treatments, including longevity options such as NAD+, Sermorelin, and Lipo-C injections, based on the provider’s guidance. At Rift, personalized care means clarity, choice, and flexibility. We live by a simple idea. Your Health, Your Choice, Your Way.
Informazioni di contatto
Stati Uniti
- care@joinrift.com
- joinrift.com
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Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
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Very responsive and easy to deal with
Very responsive and easy to deal with. Really happy that i switched from the manufacturer.
All the stars ⭐️
I have had nothing but exceptional dealings with Rift. All ordering, communications, the productions, customer service…everything has been beyond amazing. I will definitely continue this journey with them as my telehealth company.
⭐️⭐️⭐️⭐️⭐️ Exceptional Customer Service and…
⭐️⭐️⭐️⭐️⭐️ Exceptional Customer Service and Seamless Experience!
Rift truly sets the standard for outstanding customer service! From start to finish, my experience has been nothing short of exceptional. Their customer-friendly portal is intuitive, easy to navigate, and makes the entire ordering process incredibly simple and convenient.
What impressed me most was their excellent communication throughout the process. I was kept informed about my order, including timely updates regarding processing, shipping, and delivery. Their professionalism, attention to detail, and commitment to customer satisfaction really stood out.
It's refreshing to do business with a company that genuinely values its customers and prioritizes a smooth, stress-free experience. Rift has exceeded my expectations, and I highly recommend them to anyone looking for top-notch service, convenience, and reliability!
There is such a lack of response from customer service
There is such a lack of response from this company. I have been waiting for 4 days to see if I can use the medication I purchased because I left it out. I called, left messages, and used the chat with two responses of we will get that info for you. Still no response. So 4 days now and I have been off the shot bc I don’t know if I can take the medication. I did ask if I could get a replacement and was quoted an astronomical quote for a single vial. I am discontinuing with this company as their customer service is extremely lacking.
Contaminated Tirzepatide
My order of Tirzepatide was part of the nationwide recall. I ordered from Rift which used Apothecary Pharmacy. The only compensation Rift offered me was $166 out of my $479. They sold me a contaminated product and should be giving me a full refund. This shows they do not stand behind their product, and they’ve lost all credibility. Buyers beware.
Can't answer simple questions...
All of a sudden, my monthly shipments stopped without any communication from RIFT. The ability to communicate with RIFT is extremely limited and your only option is to use the online "chat" service. It is run by people who take offense easily and assume you inherently understand how to use their website. It is difficult to navigate and glitchy. Ultimately, because I kept pushing them for coherent responses to my questions, they told me they would no longer do business with me because I was rude. Honestly, if they think being rude is simply asking and reasking the same question differently for an answer that can be clearly understood, then they don't deserve the customer base. I would suggest using any other service but make sure they have a phone number with live people.
Their goal is to double bill you.
They keep sending shipments earlier until they start double billing you. Multiple requests and they have not stopped. They don't listen to customers and the "app" they have you use is fully broken, it doesn't even do weight tracking.
Really happy with quality and quick…
Really happy with quality and quick response. Will definitely use this company again
JoinRift has been efficient and inexpensive
Signed up for JoinRift after reading a bunch of reviews on other forums. I signed up on Sunday evening at about 11pm got the intake reply and within 20 minutes has a clinician review, approve and send it to the pharmacy. By Wednesday morning I had received the 3 vial order, cold packed in 2 vacuum canisters with syringes and wipes. So far it's working exactly as intended. Using Hyalo pharmacy for no additives and so far it's working great. Very competitive price and service has been great. Updates every step of the way from fulfillment to shipping and delivery.
Support, pricing, shipping, medication top notch
Customer service is top notch. They answered all of my stupid questions- lol. They have on going support and with medical support as well. You have a choice with dosage, pharmacy, medication and additives, also offer zero additives. Pause or cancel an order options, on going support and reminders. ALL PRICING IS UPFRONT, no hidden charges, no membership fees, competitive pricing, free shipping, all orders come with supplies and directions. Fast shipping via Fed Ex or UPS. I couldn't be happier, I'm so glad I chose RIFT!
Happy with Rift
I had intake on Friday, approved Saturday, meds delivered Wednesday. Kept me continually updated on the status of my delivery.
Great experience at a good price point
Both the doctor and customer service were timely and helpful with their advice. I had a few questions, and received guidance within the hour. Meds arrive in less than 24 hours after ordering. Excellent experience at a great price.
Fantastic experience
Fantastic experience. Everything is straightforward, website is great, transparent pricing and policies, fast processing of Tirzepatide prescription.
Amazing company
Amazing customer service, very clear pricing model, and incredibly easy intake and ordering process.
Thorough evaluation
Thorough evaluation. Fair turnaround time given shipping issues and issues out of Rift control. Staying a customer.
Couldn’t be happier with my purchase
Couldn’t be happier with my purchase. Ordered and had my medication within 2 business days. Delivery was 2 day and Arrived nice and cold all the way to the west coast during this awful heat. Process was easy and well designed. Gave them evidence of my current prescription, my license, and the dose I needed to start at to continue my treatment. The Dr reviewed my documentation and request and approved within a day. Total time from order to getting my meds was 2 business days.
I chose the no additive option. Happy they provide that.
No injection site issues, sides or anything. Very happy with my decision and I would recommend Rift for the easy platform and the additive free option I chose. The price is good, as well.
Nice they even include all the supplies you need, so no need to buy anything.
Edited to remove brand name.
❤️ Rift
Easy intake process! Fast processing and shipping! Love Rift ❤️
Rift delivers outstanding service and quality product!
Rift has done its homework and knows what GLP-1 users want in a Telehealth company. Most importantly Rift provides a quality product compounded by FDA inspected pharmacies. Customers are able to see which pharmacies provide medication to their state, and the actual price before beginning intake. There is no membership fee or cost for intake. The intake process is thorough but not intrusive. The medical review is quick. Even with a major holiday I received my medication within one week of beginning my intake. That's fast. And I'm very happy with the quality of the medication I am taking. Excellent communication during the entire process from beginning to end.
I’ve dealt with several online…
I’ve dealt with several online companies to get compound tirzepatide ; Rift was by far the best as far as service to the customer and communication. There prices are higher than others out there but if you can afford the higher cost they’re worth it
Highly recommend!
Rift has stellar customer service, fast turnaround, and reasonable prices. Best telehealth experience I've had.
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